Commercial manager Work, Jobs in Thaxted, Ess (with Salaries)

Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
Estate Agent
The Property Experts —Braintree
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Health & Safety and Site Manager
RAGT Seeds Limited —Ickleton
- From £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
Project Manager – Airport Construction Project (Freelance/CIS)
Avondale Construction Ltd —Stansted Airport
- Full-time
- Engineering
- Project management
- Construction experience
Quick apply
4d
Proposals and Marketing Coordinator
Eyre Building Services Group Ltd —Cambridge
- £32,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Store discount
Quick apply
7d
Operations & Events Manager Maternity Cover
Knebworth House, Park and Gardens —Knebworth
- From £35,000 a year
- Temporary
- Management
- First Aid Certification
- Organisational skills
- Free parking
- Sick pay
Quick apply
9d
New Business Development Manager
Elevate FM LTD —Cambridge
- £35,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Work from home
Quick apply
10d
Store Manager
HMSHost UK —Stansted Airport
- £43,000 a year
- Full-time
- Serving
- Hospitality
- Restaurant management
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Southeast Regional Manager
A&M Insulations Ltd —Chelmsford
- £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
1d
Bid Manager
Nuco Solutions Ltd —Ingatestone
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Contracts
Quick apply
3d
Key Account Manager
CARMELCREST LTD —Bishop's Stortford
- From £40,000 a year
- Full-time
- Hybrid work
- Business development
- Driving
- Travel
Quick apply
14d
New Business Account Manager (OTE 60K)
New Era Fuels —Harlow
- £28,000 - £30,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
7d
Head of Finance
Abbey Sales and Lettings Ltd —Bury St. Edmunds
- £35,000 - £45,000 a year
- Full-time
- Sales
- Customer service
- Presentation skills
Quick apply
10d
Contracts Manager
Maydencroft Limited —Letchworth
- £60,000 - £80,000 a year
- Full-time
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
1d
Design Manager
Guardtech Group Ltd —Haverhill
- Full-time
- Electrical experience
- Construction experience
- Communication skills
- Free parking
Quick apply
2d
Branch Manager
Abbey Sales and Lettings Ltd —Halstead
- £30,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
3d
Operations Manager
CitySprint —Letchworth
- £34,380 a year
- Full-time
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
8d
Sales Manager
Dandara —Braintree
- Sales
- Driving
- Employee assistance programme
Senior Estimator
CARMELCREST LTD —Bishop's Stortford
- £60,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Construction experience
- Free parking
Quick apply
7d
Community Manager
Cambridge Enterprise —Cambridge
- From £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Project management
- Mentoring
1d

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commercial manager jobs near thaxted, ess

Client Relationship Manager (Maternity Cover)

Source Facilties Maintenance Limited
Bishop's Stortford

Quick apply

Job details

Temporary
Up to £40,000 a year

Qualifications

CRM software
Driving Licence
Facilities management
Maintenance
Administrative experience
Presentation skills
Driving
Customer relationship management
Organisational skills
Relationship management
Contracts
Account management
Communication skills

Full job description

Client Relationship Manager (Maternity Cover)

Location: Hybrid Working / Client Sites / London Travel Required

Contract: Fixed-Term (Maternity Cover)

Salary: OTE £35,000 – £40,000 per annum

About Source FM

Source FM is a growing facilities management business focused on delivering exceptional service and building long-term client partnerships. We pride ourselves on being proactive, responsive, and committed to helping our clients achieve their objectives.

We are looking for a highly organised and relationship-focused Client Relationship Manager to join our Client Services team on a fixed-term maternity cover contract.

This is an excellent opportunity for an experienced Account Manager, Client Relationship Manager, Customer Success Manager, or facilities management professional who enjoys building strong client relationships, improving client outcomes, and contributing to business growth.

Whilst facilities management experience is not essential, candidates with experience in property services, compliance, maintenance, construction support services, customer success, business services, or other service-led industries will be particularly well suited to the role.

The Role

As Client Relationship Manager, you will be responsible for managing a portfolio of key client accounts, ensuring high levels of client satisfaction, contract retention, and account development.

You will act as the primary point of contact for your clients, building trusted relationships with key stakeholders and ensuring their expectations are understood, communicated, and delivered by our operational teams.

The role focuses on protecting and strengthening client relationships by identifying risks before they become problems, resolving concerns proactively, gathering meaningful client feedback, and uncovering opportunities to improve service delivery and account growth.

You will maintain a visible presence across your client portfolio through regular meetings, site visits, and engagement activities, including attendance at weekly client meetings in London and other specified client locations.

This role is not responsible for operational delivery but is responsible for ensuring the client experience remains exceptional.

Key ResponsibilitiesClient Relationship Management

Act as the primary relationship owner for allocated client accounts.
Build and maintain strong relationships with key client stakeholders.
Conduct regular client review meetings and performance discussions.
Ensure client expectations are clearly understood and communicated internally.
Manage client concerns and complaints through to successful resolution.
Maintain stakeholder maps and account relationship plans.

Client Satisfaction & Service Improvement

Monitor client satisfaction scores, audits, feedback, and service performance.
Review client portal data and identify emerging trends, risks, and opportunities.
Investigate client concerns and identify root causes.
Work closely with operational teams to implement service improvements.
Track actions through to completion and ensure accountability.
Act as the voice of the client within the business.

Account Development & Retention

Develop and maintain account development plans.
Identify opportunities to expand services within existing accounts.
Support quotation opportunities and commercial discussions.
Monitor client retention risks and implement recovery plans where required.
Support contract renewal and retention activities.
Build trusted advisor relationships that strengthen long-term partnerships.

Client Engagement & Insight

Organise and coordinate client engagement events and relationship-building activities.
Prepare event proposals, budgets, objectives, and success measures for Director approval.
Issue client surveys and feedback questionnaires.
Analyse client feedback and communicate findings and recommendations internally.
Produce client health and engagement reports where required.

Communication & Administration

Attend weekly client meetings in London and other specified locations.
Record meeting minutes, actions, decisions, and client communications within the CRM system.
Maintain accurate client records and account information.
Ensure communications are professional, timely, and accurate.
Coordinate effectively with operational and leadership teams.

What We're Looking For

The ideal candidate will have:

Experience in account management, client relationship management, customer success, facilities management, or similar client-facing roles.
Excellent communication and stakeholder management skills.
Strong relationship-building ability and commercial awareness.
A proactive approach to problem solving and service improvement.
Experience managing multiple client accounts simultaneously.
Strong organisational and administrative skills.
Confidence leading client meetings and presenting to stakeholders.
Experience using CRM systems.
A full UK driving licence and willingness to travel regularly.

Experience within facilities management, property services, compliance, maintenance, construction support services, or wider service-led industries would be advantageous but is not essential.

Success in This Role

You will be successful if you:

Build trusted relationships with clients and stakeholders.
Maintain high levels of client satisfaction.
Identify and resolve issues before they impact the client experience.
Support contract retention and renewal activity.
Generate opportunities for account growth.
Deliver successful client engagement initiatives.
Use client feedback and performance data to drive continuous improvement.
Become a trusted advisor to both clients and operational teams.

Why Join Source FM?

Be part of a growing and ambitious business.
Work closely with senior leadership and key client stakeholders.
Opportunity to make a genuine impact on client experience and business growth.
Supportive and collaborative team environment.
Flexible and hybrid working opportunities.
Competitive salary and benefits package.

Our Philosophy

At Source FM, success is measured not by how many problems we react to, but by how many we prevent.

We are looking for someone who shares that mindset and can help strengthen client relationships, improve service outcomes, and contribute to the continued growth of our business.

Pay: Up to £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

commercial manager jobs in thaxted, ess

Client Relationship Manager (Maternity Cover)

Estate Agent

Health & Safety and Site Manager

Project Manager – Airport Construction Project (Freelance/CIS)

Proposals and Marketing Coordinator

Operations & Events Manager Maternity Cover

New Business Development Manager

Store Manager

Southeast Regional Manager

Bid Manager

Key Account Manager

New Business Account Manager (OTE 60K)

Head of Finance

Contracts Manager

Design Manager

Branch Manager

Operations Manager

Sales Manager

Senior Estimator

Community Manager

I want to receive the latest job alerts for commercial manager in thaxted, ess

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