It technician Work, Jobs in The Mumbles, Swa (with Salaries)

IT Technician
Dunbia —Cross Hands
- Full-time
- Computer literacy
- Engineering
- Analysis skills
3d

Discover related jobs

Based on your search for it technician jobs.

Cyber Security Expert - UK
Ever Nimble —Swansea
As part of our Cyber Response team, you’ll provide awesome first and second-line cyber support to our incredible customers; IT Support: 2 years (required).
£25,000 - £28,000 a year
Quick apply
5d
Cyber Security Expert - UK
Ever Nimble Ltd —Swansea
As part of our Cyber Response team, you’ll provide awesome first and second-line cyber support to our incredible customers; Opportunities to grow and develop;
£25,000 - £28,000 a year
Quick apply
5d

I want to receive the latest job alerts for it technician in the mumbles, swa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it technician jobs near the mumbles, swa

It Technician jobs in Peterborough

It Cyber Security Apprenticeship jobs in Leeds

It Technician jobs in Southend On Sea

It Technician jobs in Southport

It Technician jobs in Wickford Ss12

It Support jobs in Manchester

It Jobs jobs in Gloucester

IT Technician

Dunbia -
Cross Hands

Apply Now

Job details

Permanent | Full-time
3 days ago

Qualifications

Computer literacy
Engineering
Technical support
Analysis skills
IT
VMWare
Mechanical knowledge
Help desk
Information Technology

Full job description

Overview

Are you ready to join a pivotal team as an IT Technician at Dunbia, a leading red meat processor known for supplying top-quality beef and lamb to markets worldwide? We are seeking a dedicated individual to support our IT Team in managing IT operations at our Cross Hands site.

The IT Technician is responsible for first and second level support for all Dunbia Cross Hands standard IT software and hardware.
This position provides effective diagnostic evaluation of end‐user needs, responding to and resolving each issue or complaint to the end user’s satisfaction.
Resolution includes but is not limited to the following: Identify, research, and resolve technical problems with a timely response to telephone calls, email, IT Service Desk and face to face requests for technical support.
The position also requires accurate documentation, tracking and monitoring of the problem to ensure a timely resolution whilst ensuring business continuity.

Working Hours

Sunday 07:00 - 18:30

Monday 07:00 - 18:30

Tuesday 15:30 - 23:30

Wednesday 15:30 - 23:30

Thursday 15:30 - 23:30

Responsibility and Decision‐Making Authority

Involve other team members to establish best practices / decisions.
Act independently when required.
Maintain Dawn Meats Group IT values and policies.
Management/Supervisory Responsibilities: N/A

Responsibilities

Provide quality service to Dunbia Cross Hands customers in all assigned tasks.
Support all internal and external customers with product training, knowledge, and expertise.
Provide solutions in a timely fashion for issues that may arise with all Dunbia Cross Hands systems.
Log and track support calls raised on the IT Support Desk system prioritising and escalating jobs as required to ensure end user satisfaction.
Identify trends in the support calls and develop documentation to address reoccurring problems and issues.
Notify Team and Dept Manager of increasing trends, unusual activity, or repeated activity.
Recommend means for product or system improvements including procedural steps, increased training, and enhanced documentation.
Access software updates, drivers, knowledge bases, and FAQ’s resources via intranet and Internet to assist with end users’ issues.
Assist with the development and testing of newly designed products and systems for operational integrity and functionality.

Knowledge, Skills, and Abilities:

Minimum of one years’ experience in a technical support environment.
Diagnostic and analytical skills
Electro‐Mechanical knowledge would be beneficial.
Strong computer literacy skills with an emphasis on software, hardware installation, Microsoft applications,
VMWare, Data Base applications, Networking, Web Applications, and internet protocols.
Ability to multitask, a sense of urgency and the ability to maintain a positive attitude.
Excellent telephone presence with organised follow‐up skills.
Ability to be proactive and able to take direction and establish ownership projects tasks.

Qualifications

Education and Experience

IT or engineering degree is beneficial but no essential
Prior Help Desk experience
Licensing / Certification ‐ N/A, although would be beneficial.

No company sponsorship is available to overseas applicants for this position.

Apply Now

Refine Your Search

it technician jobs in the mumbles, swa

IT Technician

Discover related jobs

I want to receive the latest job alerts for it technician in the mumbles, swa

Explore jobs in more locations

Overview

Responsibilities

Qualifications

Jobseeker tools

Employer Tools

Browse

Stay Connected