Employment advisor Work, Jobs in Theale, Brk (with Salaries)

Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
- £12.71 an hour
- Full-time
- Microsoft Word
- Customer service
- Engineering
- Annual leave
- Referral programme
Quick apply
14d
Social Value Coordinator
Kier Group —Basingstoke
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
8d
Sales Advisor
The Perfume Shop —Basingstoke
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
1h
People Advisor
Holroyd Howe —Earley
- £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- School
- Employee assistance programme
- Employee discount
Quick apply
Careers Adviser
Hampshire County Council —Basingstoke
- £33,178 - £36,369 a year
- Hybrid work
- Travel
- Communication skills
- School
- Annual leave
- Employee assistance programme
9d
People Partner (Defence Sector)
Fujitsu —Basingstoke
- Full-time
- Microsoft Excel
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor (Part-time)
LEGO —Slough
- Part-time
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
2h
Health and Wellness Sales Advisor
Boots —Basingstoke
- £13.56 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
3d
People & Culture Advisor (6 Month Contract)
KFC UK & I - People & Culture —Woking
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
6d
Employee Relations Advisor
Fugro —Wallingford
- Full-time
- Data analysis skills
- English
- Communication skills
- Referral programme
Retail Advisor
EE —High Wycombe
- £13.66 an hour
- Annual leave
- Employee discount
1d
Employee Relations Partner
Sysco —Earley
- Full-time
- Remote
- Analysis skills
- Travel
- Employee discount
1h
VodafoneThree - Compliance Advice Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- Financial services
- Employee discount
VodafoneThree - Contract Accountant
Vodafone —Newbury
- Full-time
- Hybrid work
- Contracts
- Employee discount
6d
Linesperson Trainee – Adult Trainee Programme
SSE —Reading
- From £29,504 a year
- Overtime
- Customer service
- Travel
- Hand tools
- Annual leave
- Employee discount
9d
People Advisor
Spire Healthcare —Farnham
- Full-time
- Human resources
- Organisational skills
- Communication skills
- Free parking
- Annual leave
People Advisor
HydraB —Oxford
- Full-time
- Human resources
- Employee assistance programme
Quick apply
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Financial Planning Administrator - 12-month FTC
Attivo Group —Reading
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
9d
Senior HR Advisor
Reading Borough Council —Reading
- £42,839 - £50,269 a year
- Full-time
- Hybrid work
- Human resources
6d

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Customer Service and Technical Advisor (Call Centre)

Manrose Manufacturing Ltd -
Reading

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
14 days ago

Benefits

Annual leave
Company pension
Company events
Referral programme
On-site parking

Qualifications

Microsoft Word
Sales support
Customer service
Engineering
Microsoft Office
IT

Full job description

Volution Group Plc is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably.

We are hiring for a Manrose Customer Service and Technical Advisor to be based at our offices in Reading (Suttons Business Park, RG6 1AZ), reporting to the Customer Service Team Leader.

This is a permanent role working Monday to Thursday 8.30am – 5.30pm, and Friday 8.30am – 4.30pm (39.5 hours)

Job Profile:

In your role as a Manrose Customer Service & Technical Advisor, you will be the first point of contact for our customers and external sales teams, predominantly supporting them with new or existing orders (ducting, fans etc.).

The ideal candidate enjoys daily customer interaction by phone and email, has a willingness to learn new skills and has a passion for all things customer service.

We use Epicor (ERP) to process these orders (data entry) and access our product and catalogue information. Training will be provided as well an industry accreditation by the Electrical Distributors Association (EDA).

Previous call centre or office based customer service experience would be preferred, and the understanding or willingness to learn detailed technical information about our products.

As a Customer Service & Technical Support Advisor, you responsibilities will include:

To provide support to our wide customer base by means of telephone and email.
To enter customer orders accurately and gain full working knowledge of our Epicor BMS system.
Be the conduit between our external sales team and their regional customers to provide first class sales and service support.
Have a desire and willingness to learn basic technical knowledge about our products, enabling you to handle customer enquiries.
Willing to engage in modular training courses to further develop your skillset and added value to the team.
To maintain close working relationship with Team Leader to ensure business KPIs are being met.
Have the ability to multitask and understand the needs of the team and sales goals.
Attend weekly team meetings to continually build team morale.
To be passionate about customer service and technical sales support.

Key knowledge, skills, and experience required:

Previous experience within a Customer Service/ call handler role would be beneficial.
Ability to learn and understand technical product information.
Take pride in your communication style; written and verbal
Willingness and ability to learn
Self-driven and motivated to meet daily KPIs (50 calls/ 30 email enquiries per day)
Proficient using IT software; MS Office; Excel, Word, internal software systems
Proactive attitude, and solution orientated
Enjoy working with other teams and departments as needed
Technical / engineering degree would be desirable, but not essential.

What we can offer you:

Salary negotiable based on experience, training provided
Annual leave – 25 days plus bank holidays
Pension - auto-enrolment after 3 months of service
Health Assured - Employee Assistant Programme
Employee Referral Scheme - receive up to £500
Quarterly Volution Values Award - £100 if nominated
Ongoing training & development

You can learn more about us here; https://www.manrose.co.uk/

Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Company events
Company pension
On-site parking
Referral programme

Application question(s):

Notice period
Salary Requirements

Work Location: In person

Quick apply

Refine Your Search

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Employee Relations Advisor

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Linesperson Trainee – Adult Trainee Programme

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Senior Occupational Health Advisor

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I want to receive the latest job alerts for employment advisor in theale, brk

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