Complaints manager Work, Jobs in Theydon Bois, Ess (with Salaries)

Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
Wellbeing Advisor
House of Commons UK Parliament —London
- £45,359 - £51,885 a year
- Full-time
- Hybrid work
- Presentation skills
- Psychology
- Conflict management
- Annual leave
7d
Patient Experience Project Manager
Central London Community Healthcare NHS Trust —London
- £66,274 - £73,496 a year
- Full-time
- Continuous improvement
- Rehabilitation centre
1d
Clinic Manager
EuroEyes Laser Eye Clinic —London
- £60,000 - £70,000 a year
- Full-time
- Project management
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Quick apply
4d
Conduct & Complaints Manager
ASCOT GROUP —London
- Full-time
- Team management
- Contracts
- Training & development
Case Manager
NEST —London
- £54,000 a year
- Hybrid work
- Analysis skills
5d
Casework Admin Manager
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Flexitime
4d
Victim Liaison Officer
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Presentation skills
- Flexitime
8d
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Programme Support Officer
Department for Science, Innovation & Technology —London
- £39,850 - £43,020 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
1d
Housing Contracts Manager
BD Trading Partnership —London
- £55,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
Independent Investigator
Public Sector Resourcing —London
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
5d
Patient Services Manager
Physio on the Green —London
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Administrative experience
Quick apply
8d
New Entrant Retention Lead (WCA)
Ingeus —London
- £44,500 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
8d
Repairs Manager – Social Housing
MNM Property Services —London
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
- Referral programme
Quick apply
14d
Senior Business Engagement Adviser
HM Treasury —London
- £44,600 - £50,906 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
10h
Manager Financial Crime Compliance (Non-Transactional)
UK Export Finance —London
- £63,500 - £78,971 a year
- Full-time
- Analysis skills
- Presentation skills
- Training & development
1d
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
11d
Scott Dunn Private - Private Travel Manager
Scott Dunn —London
- Hybrid work
- Travel
- Training & development
- Annual leave
- Employee discount
Policy Adviser - China and Hong Kong
HM Treasury —London
- £44,600 - £50,906 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Financial services
- Annual leave
- Flexitime
7d

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Team Manager Leaving Care

Finefair Ltd
Ilford

Quick apply

Job details

Full-time
£35,000 - £45,000 a year

Benefits

Cycle to work scheme
Company pension
Work from home

Qualifications

Management
Data analysis skills
Complaint handling
Bachelor's degree
Continuous improvement cycles oversight
Team management
Organisational skills
Social Work England
IT
Leadership
Communication skills
Internal quality assurance

Full job description

Overview

We are excited to offer an excellent opportunity for a passionate and experienced Team Manager to join our dedicated Leaving Care Team.

For this role you will need A recognised social work qualification (B.A. Hons, DipSW, CQSW) and registration with Social Work England (or be working towards it).

This role involves leading a team of support workers and, ensuring young people receive high-quality support plans and timely support tailored to their needs. The service currently delivers support for over 120 Care Leavers and are looking to significantly expand to cover more locations around London. The role is office based with WFH options negotiable.

As a Team Manager, you will be responsible for managing staff, overseeing service delivery, and working closely with the service manager to enhance outcomes for care-experienced young people. The role will require initiative and a desire to produce the best outcomes for our service users.

You will play a crucial role in ensuring that team objectives are met while fostering a positive and productive work environment.

The Role:

As the Team Manager, your responsibilities will include:

Assisting to manage a team to ensure effective service delivery, staff supervision, and training

Daily Supervision along side line manager for floating LC Team. Managing allocated weekly LC Hours ( 450-500 hours per week)

Case allocation, using supervision and a knowledge of data analysis to improve outcomes.

Ensuring compliance with statutory obligations, local policies, and best practices in care and safeguarding.

Monitoring and improving service quality through audits, performance indicators, and team evaluations.

Addressing complaints and service concerns promptly.

Working with the service manager to drive continuous service improvement

About You:

To thrive in this role, you should have:

A recognised social work qualification (B.A. Hons, DipSW, CQSW) and registration with Social Work England (or be working towards it).

Experience managing a team within a children’s services or social care setting.

A strong understanding of statutory responsibilities related to care-experienced young people.

Excellent leadership, organisational, and communication skills.

A commitment to promoting equality, diversity, and inclusion in service delivery.

The ability to collaborate with external professionals to provide holistic support for young people.

Strong problem-solving skills and the ability to work in high-pressure environments.

Good ICT skills to manage reports, audits, and performance monitoring.

We are committed to creating an inclusive environment and encourage applications from candidates of all backgrounds. We are happy to provide any necessary adjustments during the recruitment process to ensure all candidates have an equal opportunity to apply.

Job Types: Full-time, Permanent

Schedule:

Monday to Friday 9-5.30pm

Work Location: Office

Job Type: Full-time

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Cycle to work scheme

Application question(s):

Are you registered with Social Work England (or be working towards it)?
Do you have a recognised social work qualification (B.A. Hons, DipSW, CQSW)

Education:

Bachelor's (required)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in theydon bois, ess

Team Manager Leaving Care

Wellbeing Advisor

Patient Experience Project Manager

Clinic Manager

Conduct & Complaints Manager

Case Manager

Casework Admin Manager

Victim Liaison Officer

Head of Claims

Programme Support Officer

Housing Contracts Manager

Independent Investigator

Patient Services Manager

New Entrant Retention Lead (WCA)

Repairs Manager – Social Housing

Senior Business Engagement Adviser

Manager Financial Crime Compliance (Non-Transactional)

Customer Success Manager - UK

Scott Dunn Private - Private Travel Manager

Policy Adviser - China and Hong Kong

I want to receive the latest job alerts for complaints manager in theydon bois, ess

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