Customer care manager Work, Jobs in Theydon Bois, Ess (with Salaries)

Customer Care & Quality Specialist Team Leader
Clarion Housing Group —North London
- £37,854 - £52,051 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Travel
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Customer Service Team Lead
THE WIGGETT GROUP —Brentwood
- £32,500 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Continuous improvement
- Annual leave
Quick apply
16h
Store Manager
David Clulow —Loughton
- Customer service
- Retail management
5d
Customer Experience Manager
Cloud-Ex Technology Solutions Ltd. —London
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Sales Management Trainee
FOXES PRODUCTIONS LIMITED —London
- £27,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
- Free parking
- Life insurance
Quick apply
Dental Receptionist/Practice Manager
Dentozen —Enfield
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Team management
- Free parking
- Gym membership
Quick apply
Duty Customer Experience Manager
GTS Rail Operations Limited —London
- Rotating shift
- Customer service
- Continuous improvement
- Training & development
- Employee discount
Senior Customer Operations Manager
tiney —London
- Hybrid work
- Data analysis skills
- AI
- Annual leave
- Work from home
Customer Success Manager
Nexthink —London
- Full-time
- Hybrid work
- Spanish
- English
- Travel
- Annual leave
- Gym membership
Quick apply
7d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
9d
Customer Service Manager
Helen of Troy —London
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Employee stock purchase plan
- Work from home
12d
Customer Success Manager
Nosto —London
- Hybrid work
- Customer service
- English
- Communication skills
- Work from home
- Flexible schedule
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Continuous improvement
Quick apply
Manager, Customer Success - Mid-Enterprise (Northern)
Klaviyo —London
- £88,000 - £132,000 a year
- Team management
- Travel
- AI
Quick apply
Head Dental Receptionist
Billericay Dental Care —Billericay
- £34,132 - £35,289 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Employee discount
Quick apply
5d
Corporate Sales Manager
The Eadn London —London
- £24,000 - £45,000 a year
- Part-time
- Sales
- Business development
- In-person
- Employee discount
Quick apply
Assistant Manager
Farmfoods —London
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
8d

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Customer Care & Quality Specialist Team Leader

Clarion Housing Group -
North London

Apply Now

Job details

Full-time
£37,854 - £52,051 a year

Qualifications

CRM software
Performance management
Continuous improvement
Customer support
Team motivation leadership
Communication skills

Full job description

Location: Hybrid/Islington, London or Manchester

Salary: London - £37,854 - £52,051 per annum / National - £34,869 - £47,945 per annum

Hours: 36 per week

Contract Type: Permanent

Are you a natural leader with a passion for delivering outstanding customer service? We’re seeking a Customer Care & Quality Specialist Team Leader with demonstrable experience managing new home defects within a large House Builder or Housing Association. You'll guide and develop a team of Customer Care and Quality Executives to ensure that every customer receives the best service throughout reporting and rectification of their new home defects. In this operational role, you’ll play a crucial part in helping us achieve our mission: ensuring that any defects in our customers' new homes are resolved promptly and handled with care, professionalism, and empathy.

You’ll be at the heart of our customer care operation, supervising the team's day-to-day performance, ensuring that processes are followed, and maintaining consistently high service levels. You’ll monitor and enhance the use of our CRM system, using your existing knowledge, and ensure that objectives related to productivity and turnaround times are met. This role is not just about oversight; it's about leading by example, motivating your team, and empowering them to take pride and ownership in their work.

We’re looking for someone who thrives on bringing out the best in others and has proven experience in leading and developing high-performing teams. You should possess excellent communication skills and the ability to influence both colleagues and customers, driving positive change and continuous improvement. With a keen eye for performance data, you’ll be adept at resource management and will know how to maximise your team's potential.

Are you looking to step up and have an interest in joining the Latimer Development Customer Experience team? This role offers the perfect opportunity to gain valuable experience while building new skills for your future.

Feel free to review the role profile and the behaviours and mandatory accountabilities for more details. It'll give you a better idea of what we're looking for before you apply - Customer Care & Quality Team Leader and Behaviours & Mandatory Accountabilities OD level 5 .

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

Act now – apply today! This vacancy may close early without notice.

Closing Date: Monday 17th August 2026 at midnight.

Interviews will take place on Wednesday 26th and Thursday 27th August 2026.

This is a hybrid role with a base location at our office in either London or Manchester. Candidates will be expected to work from home and the office at least 3 days per week.

Applicants must be able to travel across the region as required.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Apply Now

Refine Your Search

customer care manager jobs in theydon bois, ess

Customer Care & Quality Specialist Team Leader

Customer Service Team Lead

Senior Customer Success Manager - UK

Head of Customer Experience

Customer Service Team Lead

Store Manager

Customer Experience Manager

Sales Management Trainee

Dental Receptionist/Practice Manager

Duty Customer Experience Manager

Senior Customer Operations Manager

Customer Success Manager

Customer Experience Manager

Customer Service Manager

Customer Success Manager

General Manager

Manager, Customer Success - Mid-Enterprise (Northern)

Head Dental Receptionist

Corporate Sales Manager

Assistant Manager

I want to receive the latest job alerts for customer care manager in theydon bois, ess

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