Line operator Work, Jobs in Theydon Bois, Ess (with Salaries)

Live Customer Operations Room Operator
c2c Railway —Upminster
- 8 hour shift
- Writing skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3h
Packaging Operator - 3 months FTC
Beavertown Brewery —Enfield
- Up to £32,817.87 a year
- Weekend availability
- Quality control
- Manufacturing
- Mechanical knowledge
- Employee discount
Quick apply
7d
Packaging Operator - 6 months FTC
Beavertown Brewery —Enfield
- Up to £32,817.87 a year
- Weekend availability
- Quality control
- Manufacturing
- Mechanical knowledge
- Employee discount
Quick apply
7d
Travel Safe Officer
GTS Rail Operations Limited —London
- Customer service
- Conflict management
- Communication skills
- Employee discount
Flight Case Production Operator
Vis-A-Vis Video Limited —Welwyn Garden City
- £30,000 - £35,000 a year
- Full-time
- Carpentry
- CAD
- Continuous improvement
Quick apply
Operations Manager
Online Lubricants Ltd —Barking and Dagenham
- £45,000 a year
- Full-time
- Management
- Microsoft Office
- Continuous improvement
- Free parking
- Employee discount
Quick apply
6d
Crematorium & Cemetery Assistant
WesterleighGroup —London
- From £26,842 a year
- Weekend availability
- Computer literacy
- Computer skills
- Free parking
- Employee discount
6d
Production Operator
Longs Champs Manufacturing Italia —London
- £12.71 - £20.42 an hour
- Full-time
- Basic maths
- Maths
- Quality control
Quick apply
3d
Guillotine Operator
Spiral Packs (London) Limited —London
- £27,000 - £31,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
Quick apply
3h
Packing Operator
ASR Group —London
- Computer literacy
- Continuous improvement
- Quality control
1d
Logistics Coordinator
Fuelmii —Park Royal
- £27,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick apply
5d
Lifeguard
GLL —Enfield
- £14.80 an hour
- Part-time
- Customer service
12d
Shipping Operator
CLdN RoRo Ltd —Purfleet
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Quick apply
DSE Assessor
Caresoft Global —London
- £20 - £21 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Computer skills
Quick apply
2h
Office Assistant
Williams Lea —London
- £30,305 a year
- Full-time
- Continuous improvement
- Data entry
- In-person
- Referral programme
11d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Communication skills
Quick apply
Line Technician
Westmill Foods —Enfield
- Weekend availability
- Maintenance
- Quality control
- Communication skills
Quick apply
Health Club Duty Manager - 24 Hour Contract
Educated Body —London
- £14.80 an hour
- Part-time
- Hospitality
- Management
- Inventory control
- Employee assistance programme
Quick apply
11d
Marketing Executive, UK & Europe
South Australian Tourism Commission —London
- £42,000 - £47,000 a year
- Full-time
- English
- Project management
- Travel
- Bereavement leave
- Sick pay
Quick apply
4d
Residential Security Team (RST) Operator
Prevail —London
- First Aid Certification
- Travel
- Communication skills
Quick apply

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Live Customer Operations Room Operator

c2c Railway -
Upminster

Quick apply

Job details

Full-time
3 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Stakeholder collaboration
Stakeholder liaison
Writing skills
CCTV
Internal department liaison
Remote video monitoring
Venue crowd management
CCTV monitoring
Computer skills
Multidisciplinary collaboration
Communication skills

Full job description

Description

The post holder will be responsible for all aspects of Live Customer Operations Room (LCOR) operations in accordance with business requirements. Assist station staff and the management team in providing exceptional customer service.

Key Responsibilities

Monitor live dashboards for key business functions.
Respond to alerts and enact appropriate workflows in line with operational protocols.
Support the LCOR Manager in analysing operational data and trends (e.g., gate usage, incident response times etc) to identify opportunities for improvement.
Use provided CCTV systems to verify incidents and support remote station oversight.
Manage the Retail Management Centre during periods of disruption, reporting to first line On Call Manager, coordinating with SDC stations and all relevant teams.
Implement real-time redeployment of station staff, revenue protection staff and security providers, based on operational needs and gaps.
Collaborate with cross-functional teams (e.g., Revenue, IT, Finance, HR, Accessibility) and external partners as required to deliver LCOR objectives and support business priorities.
Initiate planned workflows, for example, winterisation procedures or crowd control protocols.
Maintain clear logs of events, actions, and handovers during and between shifts.
Escalate critical issues to senior managers, control teams, or safety personnel as required.
Liaise with station teams to confirm incident details and implement response actions
Attend all training courses/staff briefings
Support the LCOR Manager in ensuring station operations always adhere to a high standard.
Comply with LCOR procedures and guidelines.
Respond to emergency situations in accordance with c2c and industry guidelines.
Identify issues with faulty assets, raising or chasing faults as needed.
Provide out of hours contact for station staff.
Embrace change and innovation by participating in pilots, trials, and the adoption of new systems or processes that enhance LCOR performance.
Contribute to a resilient, positive and flexible team environment, participating in a 24/7 roster.

Please note as recruitment for this role is regular we will be creating a talent pool for future opportunities, so if your skills match what we are looking for we may contact you in the future.

Skills, Knowledge and Expertise

Ticket Office or Gateline experience is essential.
Understanding station operations, including gate management and customer flows.
Knowledge of the c2c network including its geography.
Comfortable working with digital tools and live data platforms
Highly effective communicator across verbal and written channels.
Able to follow escalation protocols and act quickly during disruption.
Strong attention to detail and situational awareness.
Flexible and adaptable team player, open to new systems and processes
Ability to multi-task and prioritise duties during periods of high pressure.
Calm and clear decision-making under pressure.

This role follows a shift pattern that consists of coverage 24/7 - please only apply if you are able to do shift work.

Benefits

25 days annual leave plus 8 days bank holiday
Discounted travel
Pension scheme
Access to Employee Assistance Programme (EAP)

About c2c Railway

c2c is the award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex and is one of the UK’s most punctual and popular train operators.

Quick apply

Refine Your Search

line operator jobs in theydon bois, ess

Live Customer Operations Room Operator

Packaging Operator - 3 months FTC

Packaging Operator - 6 months FTC

Travel Safe Officer

Flight Case Production Operator

Operations Manager

Crematorium & Cemetery Assistant

Production Operator

Guillotine Operator

Packing Operator

Logistics Coordinator

Lifeguard

Shipping Operator

DSE Assessor

Office Assistant

1st Line Support Analyst

Line Technician

Health Club Duty Manager - 24 Hour Contract

Marketing Executive, UK & Europe

Residential Security Team (RST) Operator

I want to receive the latest job alerts for line operator in theydon bois, ess

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