Airport manager Work, Jobs in Thornton Heath, Gtl (with Salaries)

Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
14d
Senior Fleet Branch Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
13d
Fleet Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
Department Manager
World Duty Free Group —Gatwick Airport
- Full-time
- Leadership
- Communication skills
Quick apply
5d
Senior Operations Manager Critical Services
British Airways —London
- Full-time
- Driving
- Leadership
- Communication skills
5d
Assistant Manager
TRG Concessions - The Curator Heathrow Airport T3 —London
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Quality Manager
London City Airport —London
- £59,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
13d
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Assistant Manager
TRG Concessions - wagamama Heathrow Airport T5 —London
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Service Operations Manager - Heathrow Airport
Kone —Slough
- Full-time
- Hybrid work
- Management
- Maintenance
- Project management
13d
Contracts Lead
Gatwick Airport Limited —Gatwick Airport
- From £98,000 a year
- Hybrid work
- Microsoft Outlook
- No degree
- Contracts
- Free parking
- Employee discount
7d
Senior Ground Operations & Contracts Manager
easyJet —London / Gatwick Airport
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Counter Manager - Gatwick South
Benefit Cosmetics UK —Gatwick Airport
- Temporary
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Compliance, Ramp Training Manager
ABM —London
- Weekend availability
- Microsoft Office
- Leadership
- Communication skills
Head Chef/Kitchen Manager
ibis Styles London Gatwick Airport —Crawley
- Up to £40,000 a year
- Weekend availability
- Cooking
- Hotel
- In-person
- Employee discount
Quick apply
6d
Regional Facilities Manager
The Restaurant Group Ltd —Southwark
- £42,000 - £44,000 a year
- Weekend availability
- Serving
- Hospitality
- Maintenance
Quick apply
Store Manager - Heathrow Terminal 5
Tiffany & Co. —London
- Weekend availability
- Sales
- Leadership
- Annual leave
Head of Social Impact
Gatwick Airport Limited —Gatwick Airport
- Hybrid work
- Project management
- Free parking
- Employee discount
4d
Recruitment Account Manager
K10 Apprenticeships —London
- £32,500 - £37,500 a year
- Management
- In-person
- Free parking
- Work from home
Quick apply
Strategic Account Manager, Airlines
RELX —London
- Full-time
- Hybrid work
- Sales
- Travel
- Communication skills
- Employee assistance programme
- Employee discount

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Airport Manager

VIP First Limited
Gatwick Airport

Quick apply

Job details

Permanent | Full-time
From £45,000 a year
14 days ago

Qualifications

Management
Administrative experience
Organisational skills
Leadership
Communication skills
Marketing

Full job description

Job Summary

We are seeking an experienced, commercially minded, and dynamic Airport Manager to oversee the daily operation of our Gatwick Airport station. The successful candidate will be responsible for ensuring the safe, efficient, and profitable delivery of all airport activities while maintaining exceptional customer service standards and leading a diverse workforce.

This is an excellent opportunity for a proactive leader with strong operational, organisational, and people management skills to contribute to the continued success and growth of our airport services.

The Airport Manager will hold full financial and operational accountability for the station and will ensure safe, profitable, and high-quality performance in line with customer expectations, corporate objectives, business strategy, and operational plans. You will provide leadership and direction across a diverse workforce (including multi-site operations where applicable), ensuring teams remain engaged, customer-focused, and performance-driven.

A key part of this role will also involve developing customer relationships, identifying opportunities for business growth, and supporting initiatives that increase customer satisfaction, retention, and revenue.

Key ResponsibilitiesOperational Leadership

Oversee daily airport operations, including passenger services, security, facilities management, and ground handling activities.
Ensure safe, efficient, and compliant delivery of all operational activities in line with aviation regulations and company standards.
Develop and implement operational procedures and policies to improve efficiency, service quality, and safety performance.
Monitor operational KPIs, identify risks and opportunities, and lead continuous improvement initiatives.
Manage budgets, resources, staffing levels, and schedules to achieve operational and financial targets.
Maintain accurate operational, staffing, compliance, and administrative records.

People Management

Lead, coach, and develop airport teams through effective recruitment, training, performance management, and succession planning.
Organise staff rotas and allocate resources to meet operational demands.
Promote a positive and inclusive working environment that encourages collaboration, accountability, and professional development.
Provide clear leadership and guidance across a diverse workforce and foster a culture of high performance.

Customer & Commercial Growth

Build and maintain strong relationships with existing airline customers, airport authorities, and key stakeholders.
Identify opportunities to increase customer satisfaction, strengthen customer retention, and support business growth initiatives.
Develop and implement local customer engagement strategies to attract new airline, handling, and operational opportunities.
Actively seek opportunities to expand services and increase station revenue through operational excellence and value-added solutions.
Conduct regular customer reviews and gather feedback to improve service delivery and strengthen long-term partnerships.
Collaborate with commercial and business development teams to support bids, presentations, and customer proposals.
Drive a customer-centric culture through your teams by understanding customer priorities and adapting services to meet evolving business needs.
Represent the station at customer meetings, networking events, and industry forums to enhance business visibility and attract new opportunities.

Stakeholder Management

Act as the primary point of contact with airport authorities, airlines, security agencies, ground handling teams, and external stakeholders.
Build trusted relationships internally with Station Manager peers, Business Unit Heads, and support functions including Finance, HR, and QHSE.
Manage customer complaints, escalations, and service recovery actions professionally to maintain high levels of customer satisfaction.

Skills & Experience

Proven management experience within the aviation or airport operations sector, with a strong background in leading teams.
Demonstrated commercial awareness and experience contributing to customer growth and business performance.
Strong leadership and people management skills with the ability to motivate and develop diverse teams.
Excellent organisational and planning skills with the ability to prioritise effectively in a fast-paced environment.
Exceptional written and verbal communication skills.
Strong understanding of aviation security procedures, safety standards, and regulatory compliance requirements.
Experience managing operational budgets, KPIs, and performance reporting.
Customer-focused mindset with experience building strong stakeholder relationships.
Excellent administrative and reporting skills with strong attention to detail.
Professional interpersonal and communication skills with the ability to influence at all levels.

This position is ideal for a results-driven leader who thrives in a fast-paced operational environment and is passionate about delivering exceptional airport services while driving customer growth, operational excellence, and commercial success.

Pay: From £45,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

airport manager jobs in thornton heath, gtl

Airport Manager

Senior Fleet Branch Manager - Heathrow Airport

Fleet Manager - Heathrow Airport

Department Manager

Senior Operations Manager Critical Services

Assistant Manager

Quality Manager

Director of Key Accounts

Assistant Manager

Service Operations Manager - Heathrow Airport

Contracts Lead

Senior Ground Operations & Contracts Manager

Counter Manager - Gatwick South

Compliance, Ramp Training Manager

Head Chef/Kitchen Manager

Regional Facilities Manager

Store Manager - Heathrow Terminal 5

Head of Social Impact

Recruitment Account Manager

Strategic Account Manager, Airlines

I want to receive the latest job alerts for airport manager in thornton heath, gtl

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