Front desk manager Work, Jobs in Thornton Heath, Gtl (with Salaries)

Reception Manager
Dysart Surgery —Bromley
- From £28,000 a year
- Part-time
- GP surgery experience
- Administrative experience
- Supervising experience
- Annual leave
- Flexible schedule
Quick apply
13d
Lifestyle & Travel Manager (Concierge Services)
ANAKINA LTD —London
- £35,000 - £45,000 a year
- Full-time
- Remote
- Hospitality
- English
- Administrative experience
- Work from home
Quick apply
Lead Receptionist
BidvestNoonan —London
- £40,800 a year
- Full-time
- Customer service
- Front desk
- Employee discount
Quick apply
Lead Client Care Associate (Head receptionist) - Highgate
Hello Vet —London
- £30,000 - £36,000 a year
- Weekend availability
- Administrative experience
- Front desk
- IT
- Employee assistance programme
11d
Front Desk Manager
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
- Health & wellbeing programme
- Employee assistance programme
14d
Practice Manager/Receptionist
The Dental Box —Royal Tunbridge Wells
- From £17 an hour
- Part-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
Quick apply
Dental Practice manager/ receptionist
Bespoke Dental Lounge —Dorking
- £13.50 - £17.00 an hour
- Full-time
- Supervising experience
- Human resources
- Organisational skills
Quick apply
5d
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Night Guest Services Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hospitality
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Events and Concierge Team Lead VA2726
Anabas —London
- £18.75 an hour
- Microsoft Office
- First Aid Certification
- Communication skills
Front Office Manager
Andaz Liverpool Street —London
- £49,700 a year
- Full-time
- Hospitality
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
2d
Head Concierge
PPHE Hotel Group —London
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Front Office Duty Manager
Hyatt Place London Heathrow Airport —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Head Concierge, The Savoy Hotel
FAIRMONT —London
- Full-time
- Hospitality
- Hotel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Team Leader
PPHE Hotel Group —London
- £13.54 an hour
- English
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Head Concierge
The Montcalm Royal London House —London
- Weekend availability
- Hospitality
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Front Office Manager
Cambridge House —London
- Weekend availability
- Hotel
- Leadership
- Communication skills
Quick apply
Assistant Front Office Manager - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £36,157.80 a year
- Full-time
- Microsoft Outlook
- Hotel
- Front desk
- Employee discount
- Referral programme
9d
Head Concierge
The Kensington —London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d

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Reception Manager

Dysart Surgery
Bromley

Quick apply

Job details

Part-time
From £28,000 a year
13 days ago

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

GP surgery experience
Administrative experience
Supervising experience
Front desk
Leadership
Communication skills

Full job description

Company Overview

Dysart Surgery, located in Bromley, is dedicated to providing friendly, high-quality, personalized healthcare services. Our committed team of clinical and administrative staff strives to deliver outstanding patient care in a welcoming environment.

We are looking for the right candidate to join our team. We are offering flexible hours across the week.

Role Summary

The Front‑of‑House Manager is responsible for the smooth, efficient, and patient‑centred running of the reception and appointments functions within the practice. This role oversees the reception team, ensures high‑quality patient access, manages appointment capacity and workflow, and supports the delivery of safe, responsive primary care services. The postholder will lead on appointments management, access improvement, reception operations, and day‑to‑day problem‑solving at the front desk. Key Responsibilities1. Team Leadership & Staff Management

Reception team supervision — Lead, support, and develop the reception/front‑of‑house team.
Conduct regular 1:1s, appraisals, and training needs assessments.
Manage rotas, annual leave, sickness, and ensure adequate staffing levels.
Promote a positive, professional, and patient‑focused culture.

2. Appointments & Access Management

Appointment system oversight — Ensure appointment books are well‑structured, safe, and aligned with clinical capacity.
Monitor demand, capacity, and utilisation; escalate issues to the Practice Manager/Partners.
Implement and review access policies, including same‑day, urgent, and routine appointment pathways.
Work with clinicians to optimise appointment templates and reduce bottlenecks.
Ensure compliance with national access standards and reporting requirements.

3. Front‑of‑House Operations

Oversee daily reception operations to ensure a smooth, welcoming, and efficient service.
Ensure reception processes are consistent, safe, and patient‑centred.
Handle complex patient queries, complaints, and access issues.
Maintain high standards of confidentiality and data protection.

4. Process Improvement & Quality

Access improvement projects — Identify inefficiencies and lead improvements in reception workflow and appointment management.
Monitor KPIs such as call answering times, appointment availability, and patient feedback.
Support implementation of digital tools (online booking, triage systems, messaging platforms).
Ensure reception and access processes meet CQC standards.

5. Communication & Liaison

Act as the key link between reception staff, clinicians, and management.
Communicate changes to appointment systems, policies, and workflows clearly and promptly.
Support patient communication, including notices, website updates, and access information.

6. Administrative & Compliance Duties

Maintain accurate records, SOPs, and training documentation.
Ensure compliance with GDPR, safeguarding, and health & safety requirements.
Support incident reporting and learning processes.

Person Specification

Essential

Experience supervising or managing a reception or administrative team.
Strong organisational and problem‑solving skills.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage competing priorities.
Confident with IT systems and appointment software.

Desirable

Experience in a GP practice or healthcare environment.
Knowledge of EMIS.

Pay: From £28,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in thornton heath, gtl

Reception Manager

Lifestyle & Travel Manager (Concierge Services)

Lead Receptionist

Lead Client Care Associate (Head receptionist) - Highgate

Front Desk Manager

Practice Manager/Receptionist

Dental Practice manager/ receptionist

Reception Manager

Night Guest Services Manager

Events and Concierge Team Lead VA2726

Front Office Manager

Head Concierge

Front Office Duty Manager

Head Concierge, The Savoy Hotel

Guest Services Team Leader

Guest Experience Manager, Pre-Opening - The St. Regis London

Head Concierge

Front Office Manager

Assistant Front Office Manager - London Marriott Hotel Regents Park

Head Concierge

I want to receive the latest job alerts for front desk manager in thornton heath, gtl

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