Sales Progression Administrator / Operations Coordinator
£30,000 Basic Salary + Market-Leading Bonus Structure
Orpington, Kent | Full Time | Office Based
This Is Not a Job for Someone Who Needs Managing
We are looking for a highly organised, relentlessly proactive Operations Coordinator / Sales Progression Administrator to join one of the UK's fastest-growing property investment companies.
This is not a role where you'll sit waiting for instructions.
This is a role for someone who sees a problem and fixes it.
Someone who notices a missing document and chases it.
Someone who spots a delay and escalates it.
Someone who becomes obsessed with clearing tasks, solving issues, and driving transactions to completion.
If you're the type of person who takes ownership, thrives under pressure, loves ticking things off a list, and gets genuine satisfaction from bringing order to chaos, keep reading.
If you're someone who prefers to be told exactly what to do every day, this role won't be the right fit.
About Us
We are a fast-growing property investment and property services group involved in property sales, investments, developments, lettings, serviced accommodation, auctions and portfolio building.
We move quickly.
We have ambitious growth plans.
We need exceptional people who can keep pace.
You'll work directly with experienced property professionals and senior management while becoming a critical part of the engine that keeps the business moving.
Who This Role Is Perfect For
You might currently be working as:
- Sales Progressor
- Conveyancing Assistant
- Conveyancing Administrator
- Property Administrator
- Estate Agency Administrator
- Lettings Administrator
- Property Manager
- Operations Coordinator
- Property Compliance Administrator
- Real Estate Operations Executive
You enjoy:
- Taking ownership of problems
- Managing multiple moving parts simultaneously
- Chasing people until things get done
- Solving issues others avoid
- Working in a fast-paced environment
- Being accountable for outcomes
- Finding ways to improve systems and processes
- Delivering results rather than excuses
You get satisfaction from:
- Clearing your task list
- Keeping transactions moving
- Solving difficult problems
- Being the person who "gets things sorted"
Who This Role Is NOT For
Please do not apply if:
- You need constant supervision
- You wait to be told what to do
- You struggle to manage multiple priorities
- You avoid difficult conversations
- You dislike chasing people for answers
- You become overwhelmed easily by deadlines
- You blame systems, colleagues or circumstances rather than finding solutions
- You prefer routine work with little responsibility
- You are uncomfortable being measured on results
Key ResponsibilitiesProperty Sales Progression
- Managing transactions from reservation through to completion
- Chasing solicitors, conveyancers, estate agents and mortgage brokers
- Monitoring transaction milestones and deadlines
- Resolving issues delaying exchange or completion
- Maintaining accurate records and progress reports
Property Operations & Administration
- Managing administration across multiple property businesses
- Updating CRMs and internal systems
- Producing progress reports and operational updates
- Supporting directors and senior management
Problem Solving & Issue Resolution
- Resolving service charge disputes
- Resolving ground rent issues
- Managing council tax challenges
- Investigating electricity and gas billing disputes
- Liaising with utility providers
- Managing property compliance matters
- Communicating with local authorities, management companies and third-party suppliers
- Escalating and resolving operational bottlenecks
Process Improvement
- Identifying inefficiencies
- Improving workflows
- Creating better systems and procedures
- Ensuring nothing falls through the cracks
Non-Negotiable Requirements
To be considered, you MUST have:
- Previous experience in sales progression, conveyancing support, estate agency administration, property management, property operations or a similar property-related role
- Exceptional organisational skills
- Strong attention to detail
- The ability to manage a high volume workload
- Excellent verbal and written communication skills
- Confidence speaking with solicitors, agents, councils, utility providers and senior stakeholders
- Strong problem-solving abilities
- Excellent time management skills
- A proactive and ownership-focused mindset
- The ability to work independently without being micromanaged
Desirable (not essential):
- Experience within property investment/ buy to let
- Knowledge of leasehold property matters
- Understanding of service charges, ground rent and utility disputes
What You'll Get
- £30,000 Basic Salary
- Market-Leading Bonus Structure
- Career progression opportunities
- Direct exposure to experienced property professionals
- High levels of responsibility and autonomy
- A fast-paced environment where your efforts directly impact business growth
Final Message
We are not looking for average.
We are looking for someone who takes ownership, solves problems, follows through relentlessly and gets things done.
If you're the person colleagues rely on when something difficult needs sorting, we want to hear from you.
Applications will be reviewed immediately.
Only the strongest candidates who demonstrate initiative, accountability and a proven track record of delivering results will be invited to interview.
Job Types: Full-time, Permanent
Pay: £30,000.00-£45,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Application question(s):
- Please detail your property experience?
Experience:
- Property Sales Progression : 2 years (required)
Licence/Certification:
- License and Car (as there is no public transport close by) (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
