Service consultant Work, Jobs in Thornton Heath, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £32,199 - £34,876 a year
- Full-time
- Phone etiquette
- Communication skills
3d
Recruitment Consultant
GMS International Resources —Beckenham
- £30,000 - £35,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Annual leave
- Gym membership
Quick apply
12d
Customer Services Consultant
HSBC Global Services Limited —Croydon
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Executive & Operations Assistant
CCUK Education Ltd —Deptford
- £32,000 - £40,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Customer Service Consultant
HSBC Global Services Limited —Sutton
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
10d
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
Experiential Travel Consultant
1953 —London
- From £37,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Organisational skills
- Work from home
Quick apply
4d
Travel Consultant
Trailfinders —London
- £42,000 - £47,000 a year
- Sales
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
12d
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
11d
Care Home Receptionist
The Jawa Group —London
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
6d
Office Administrator
Harris Federation —London
- £31,086 - £31,530 a year
- Full-time
- Administrative experience
- School
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Business development
- Travel
- Gym membership
Quick apply
Project Management Office Coordinator
Imperial College Healthcare NHS Trust —London
- £47,951 - £56,863 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
16h
Property Investment Sales Consultant
Homelee Investments —West Malling
- £52,000 - £125,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Lived Experience Consultant (Northumberland)
User Voice —London
- £27,000 - £30,000 a year
- Part-time
- Working with children
- Travel
- Mentoring
Quick apply
2h
Self Employed Property Consultant (North London & Surrounding Area's)
RVA SURVEYORS —North London
- Up to £90,000 a year
- Full-time
- Sales
- Driving
- Travel
Quick apply
7d
Career Development Consultant
Blue Shed Group —London
- Up to £150,000 a year
- Remote
- Human resources
- Leadership
- Communication skills
- Work from home
- Flexible schedule
Quick apply
1d
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Undergraduate Administrator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Part-time
- IT
- Teaching
22h

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£32,199 - £34,876 a year
3 days ago

Qualifications

Phone etiquette
Communication skills

Full job description

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

service consultant jobs in thornton heath, gtl

Private Patient Administration Officer

Recruitment Consultant

Customer Services Consultant

Executive & Operations Assistant

Customer Service Consultant

Media Relations Consultant

Experiential Travel Consultant

Travel Consultant

Senior Consultant

Business Support and Office Manager

Care Home Receptionist

Office Administrator

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Project Management Office Coordinator

Property Investment Sales Consultant

Lived Experience Consultant (Northumberland)

Self Employed Property Consultant (North London & Surrounding Area's)

Career Development Consultant

Travel Sales Consultant

Undergraduate Administrator

I want to receive the latest job alerts for service consultant in thornton heath, gtl

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