Reservation agent Work, Jobs in Thornton Heath (with Salaries)

Reservation Agent
Reservations —Westminster
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
3d
Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
Reservations Agent
Bvlgari Hotel London - Revenue and Reservations —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
14d
Reservations Agent Day
DiamondAir International Ltd —London
- £28,500 - £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Reservations Agent
Haymarket Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
1d
Reservation Agent
ACCOR —London
- Full-time
- Bar
- Hotel
- Employee discount
2d
Reservation Agent
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
2d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
8d
Reservations Agent
St. James's Hotel & Club - Reservations —London
- £26,523 a year
- Full-time
- Hotel
Quick apply
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- Customer service
- English
- Referral programme
Quick apply
7d
Reservation Agent
The Lanesborough —London
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Reservation Agent
Frasers Hospitality —London
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Reservation Sales Agent
Imperial College London —South Kensington
- £15.68 an hour
- Weekend availability
- English
- Microsoft Office
- Hotel
- Annual leave
11d
Reservation Agent
Montcalm Collection —London
- Weekend availability
- English
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reservation Agent - Maternity Cover
MERCURE —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
2d
Customer Relations Executive
London Square —Kingston upon Thames
- Full-time
- Communication skills
- Employee discount
- Gym membership
Quick apply
Guest Experience Agent
One Hundred Shoreditch —London
- £16,129 a year
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
8d
Reservations Agent
Cambridge House —London
- Full-time
- Computer literacy
- Restaurant management
- English
Quick apply
Business Travel Agent
Samsung Hospitality UK Ltd —Chertsey
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Free parking
Quick apply
5d

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Reservation Agent

Reservations
Westminster

Quick apply

Job details

Full-time
£29,000 a year
3 days ago

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Hospitality
Organisational skills
Guest services
Communication skills
Hotel experience

Full job description

We are looking for a Cluster Reservation Agent to join our Reservation team at the Starhotels London.

Looking after our colleagues is all that we care about. Respect and kindness are at the heart of everything we do. When you join us, you will become a vital member of our team. You will not only support us in delivering breathtaking hospitality to our guests but also help us create a workplace that is a role model to others.

What is in it for you?

We value our colleagues and offer great benefits, including:

Participation in the Tronc scheme, which includes Rooms and F&B service charge and bonus.
28 days holiday inclusive of bank holidays, increasing with the length of service.
Pension scheme and Medicash plans.
Great food and drink provided during your shift.
Great incentives, including a refer-a-friend bonus( up to £750)
Colleague discount to all the Starhotels Collezione around the world.

You will work with brilliant colleagues across the Hotel, ensuring we are one team delivering a seamless and memorable guest experience.

Your Role & What We Need From You

The Reservation Agent plays a crucial part in our success.

As a Reservation Agent, you will be responsible for handling guest reservations across our luxury hotels, ensuring every booking is managed efficiently and accurately while delivering exceptional customer service. You will act as the first point of contact for guests, providing information about hotel services, room availability, rates, and special offers. The role is key to maximizing revenue opportunities, maintaining reservation standards, and creating a seamless booking experience that reflects the high level of hospitality synonymous with our luxury properties.

Key Requirements:

1–2 years of experience in reservations, front office, guest services, or a similar role within a luxury hotel environment.
Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues at all levels.
Strong attention to detail and organizational skills, with the ability to manage multiple bookings and inquiries efficiently.
Experience with hotel reservation systems such as Opera PMS or similar property management systems is highly desirable.
A customer-focused approach with a passion for delivering exceptional guest experiences.
Ability to work independently and as part of a team in a fast-paced environment.
Good problem-solving skills and the ability to handle guest requests and reservation amendments professionally.

Why Us?

The hotels are a proud member of Starhotels Collezione—the group’s prestigious collection of luxury hotels imbued with Italian flair and creativity across New York, Paris, Milan, Venice, and beyond.

To find out more about us, check out our Instagram accounts: @starhotels

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must be eligible to work in the UK.

Quick apply

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