Business support officer

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Business Support Officer – Admin

Ark Schools -
London

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Job details

Permanent
£29,904 - £33,678 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Microsoft Office
IT
Communication skills

Full job description

About The Role

Business Support Officer – Admin

Location: Ark Evelyn Grace Academy | 255 Shakespeare Road, London SE24 0QN
Contract: Permanent | Term Time (39 weeks) + 2 weeks

Hours: 7:30am – 4:30pm
Salary: Grade 5 (£29,904 – £33,678)
Start Date: ASAP

Note: Applications are being reviewed on rolling basis until the suitable candidate is found

We are looking for a highly organised, enthusiastic, and proactive Business Support Officer – Admin to join our vibrant academy. This is a pivotal role at the centre of school life – as the first point of contact for students, staff, parents and visitors, you will help shape outstanding experiences and ensure our school runs seamlessly every day.

If you thrive in a fast-paced environment, love variety, and are passionate about making a difference, this could be the perfect opportunity for you.

About the Role

As part of our Operations Team, you will provide high-quality administrative and customer service support across the academy. Acting as the face of the school, both in person and online, you’ll play a key role in maintaining a welcoming, efficient and professional environment.

From managing student services and attendance to supporting events and communications, no two days will be the same.

What you’ll be doing

Delivering comprehensive admin support across key areas including attendance, admissions, behaviour, trips, events, student welfare and more
Acting as a professional and friendly first point of contact at reception and via phone/email
Supporting student attendance processes, working closely with families and pastoral teams
Maintaining and improving efficient systems, databases and processes (including Bromcom/MIS)
Providing first aid support and ensuring accurate record-keeping
Managing communications, website updates and social media, promoting academy successes
Supporting marketing and student recruitment activities
Coordinating and supporting key school events such as open evenings, parents’ evenings and results days
Managing stock, supplies, reprographics, and ensuring the office environment operates smoothly

What we’re looking for

We are seeking someone who is:

Well organised with excellent attention to detail
A confident multitasker who can prioritise effectively
A strong communicator, both written and verbal
Experienced in administration and IT systems (MS Office essential)
Calm, professional and approachable in a busy environment
Proactive, solutions-focused, and able to use initiative
Passionate about supporting young people and contributing to a positive school culture

School experience is desirable but not essential.

Why join us?

Be part of a mission-driven organisation dedicated to delivering an excellent education for every child
Work in a supportive, collaborative team where your contribution is valued
Gain opportunities for training and professional development
Play a visible and meaningful role in the daily life and success of the academy

Benefits

Salaries 2.5% higher than main pay scale.
Twice as many training days as standard.
Generous pension scheme.
Access to Ark rewards – a scheme offering savings from over 3,000 major retailers
Interest-free loans – up to £5,000 available for season ticket or to buy a bicycle.
Gym discounts – offering up to 40%.
Access to Employee Assistance Programme – providing free, confidential counselling, legal advice and a range of different support.

Find out more about the benefits of working for Ark at https://arkonline.org/careers/why-work-with-us/.

About Us

At Ark Evelyn Grace, we believe that education is transformational; that is why what we do matters and why we are always seeking to improve our practice.

We intend for Ark Evelyn Grace Academy to be the school of choice in the local community, whose reputation is centred on great teaching, exemplary behaviour and unrivalled opportunities beyond the classroom.

Our academy is a community. You will join a friendly, motivated team who places pupils at the heart of every decision. All of us play an essential role in making our school a safe, secure and enjoyable place to be.

Our 2022 staff survey found that 81% of staff at Ark Evelyn Grace Academy agree that their line manager listens to and values their opinions.

Visit evelyngraceacademy.org/jobs to learn more about us and see our current vacancies.

Diversity and inclusion:

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on this link.

Safeguarding statement:
Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click this link.

Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.

Apply Now

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