Support manager Work, Jobs in Three Bridges, Wsx (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Worthing
- £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Work from home
Quick apply
4d
Partner Support Manager
Fleet Procure —Haywards Heath
- From £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Flexitime
Quick apply
Employment Support Operations Manager
Surrey County Council —Reigate
- From £63,823 a year
- Call to connect
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
10d
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
13d
Deputy Operations and Support Services Manager
Surrey and Sussex Healthcare NHS Trust —Redhill
- £57,528 - £64,750 a year
- Full-time
4d
Systems Support Manager
Network Rail —Three Bridges
- £35,582 - £42,218 a year
- Full-time
- Travel
- Annual leave
- Employee discount
3d
Junior Project Manager
BCPML (Barbour Consulting Project Management Limited) —Crawley
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Team Leader
Change Grow Live —West Sussex
- £36,101.10 - £38,114.53 a year
- Remote
- Management
- Travel
- Leadership
- Annual leave
- Employee discount
2d
Safeguarding Manager - Holy Trinity CofE School
WSCC —Crawley
- Organisational skills
- School
- Teaching
9d
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
13d
Learning and Talent Development Manager
Civil Aviation Authority —Gatwick Airport
- £72,547 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Business
- Leadership
- Annual leave
- Gym membership
3d
Assistant General Manager, Assistant Manager
Fever-Tree —Gatwick Airport
- £34,000 - £38,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
4d
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
6d
Transformation Manager
RHP —Teddington
- £85,636 a year
- Full-time
- Project management
- Annual leave
9d
Senior Customer Success Manager
KILLSTAR —Brighton
- £54,000 - £57,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Food and Beverage Manager
Cottesmore Hotel, Golf & Country Club —Crawley
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
9d
Dental Receptionist/ Admin Support
Broadway Dental Boutique —Crawley
- From £28,000 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
Older Persons Support Officer
Crawley Borough Council —Crawley
- £30,268 - £34,887 a year
- Part-time
- IT
- Employee discount
13d
Care Home Manager
Leonard Cheshire —Crawley
- £60,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
People Manager
East Surrey College —Redhill
- £51,277.51 a year
- Full-time
- Supervising experience
- Organisational skills
- Leadership
- Free parking
6d

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support manager jobs near three bridges, wsx

Freedom to Speak Up Guardian

The Guardian Service Ltd
Worthing

Quick apply

Job details

Permanent
£42,000 a year
4 days ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Sussex?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

support manager jobs in three bridges, wsx

Freedom to Speak Up Guardian

Partner Support Manager

Employment Support Operations Manager

People Operations Manager

Deputy Operations and Support Services Manager

Systems Support Manager

Junior Project Manager

Team Leader

Safeguarding Manager - Holy Trinity CofE School

E-Commerce Customer Support Associate (Full Time)

Learning and Talent Development Manager

Assistant General Manager, Assistant Manager

Membership Manager

Transformation Manager

Senior Customer Success Manager

Food and Beverage Manager

Dental Receptionist/ Admin Support

Older Persons Support Officer

Care Home Manager

People Manager

I want to receive the latest job alerts for support manager in three bridges, wsx

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