Department manager Work, Jobs in Three Rivers, Hrt (with Salaries)

Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
1d
Garden Centre Department Manager (Horticulture)
Hillier Nurseries Ltd —Marlow
- £30,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Product Manager
JATO —Uxbridge
- Hybrid work
- Agile
Business Analyst
NHS England —London
- £49,387 - £56,515 a year
- Full-time
- Annual leave
1d
Programme Manager (Data)
BBC —London
- £95,000 - £125,000 a year
- Full-time
- Hybrid work
- Leadership
1d
Production Manager
Balform Ltd —High Wycombe
- £45,000 - £50,000 a year
- Full-time
- ERP systems
- Data analysis skills
- English
- Sick pay
Quick apply
6d
Complaints Co-ordinator
Frimley Health NHS Foundation Trust —Slough
- £33,677 - £40,996 a year
- Full-time
- Patient care
- Organisational skills
- Leadership
1d
Department Manager
NEXT —London
- Full-time
- Customer service
- Retail management
Operations Manager
The Well Group Limited —London
- £45,000 - £60,000 a year
- Full-time
- Management
- Contracts
- In-person
- Gym membership
- Referral programme
Quick apply
Retail Merchandiser
eXPD8 —Chalfont
- £12.35 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Flexible schedule
- Referral programme
1d
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
Manager, Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- Customer service
- Maintenance
13d
Stock Assistant Harrods FTC
Hermès Paris —London
- Full-time
- Sales
- Microsoft Office
- IT
1d
Operations Manager
Amora Roofing LTD —Arborfield
- £40,000 - £60,000 a year
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
2d
Cluster Facilities Manager
Audley Group —Chalfont Saint Peter
- £56,000 - £60,000 a year
- Weekend availability
- Hospitality
- Maintenance
- Microsoft Office
- Employee discount
- Referral programme
Sales - Sales Advisor - UK
New Look —High Wycombe
- Part-time
- Microsoft Word
Continuous Improvement Manager
Medik8 —Aylesbury
- £50,000 - £60,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Employee discount
Quick apply
Complaints & Information Manager
Hackney Borough Council —Hackney
- £63,816 - £64,938 a year
- Full-time
3h
Senior Manager Operational Excellence
Zebra Technologies —Bourne End
- Full-time
- Management
- Master's degree
- Analysis skills
9h
Research Development Officer
University of Surrey —Guildford
- £37,694 - £39,906 a year
- Full-time
- Microsoft Office
- University
- Organisational skills
- Annual leave
12d

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Control Centre Duty Manager

Keolis Amey Docklands 2025 Limited
London

Apply Now

Job details

Full-time
£90,450.17 a year
1 day ago

Benefits

Season ticket loan
Company pension
Free or subsidised travel
Employee discount

Qualifications

Customer service
Analysis skills
Organisational skills
Communication skills

Full job description

Job Advert

KeolisAmey Docklands (KAD) operates and maintains the Docklands Light Railway (DLR) on behalf of Transport for London. Every day we deliver a safe, reliable and customer-focused railway connecting communities across London.

As we continue to deliver our KAD25 franchise commitments, we are looking for an experienced operational leader to join our Service Delivery team as a Control Centre Duty Manager. This is a critical safety leadership role, responsible for directing railway operations in real time and ensuring the safe and efficient delivery of services across the DLR network.

The Role

Reporting to the Head of Control Centre, the Control Centre Duty Manager is responsible for managing the operational railway service during their shift, ensuring the safe operation of the network whilst delivering performance, customer service and contractual targets.

As the senior operational manager on duty outside normal office hours, you will lead responses to service disruption, operational incidents and emergencies, coordinating control room teams, operational colleagues and external stakeholders to minimise customer impact and restore normal service as quickly and safely as possible.

This role is ideally suited to an experienced operational leader who thrives in a fast-paced environment, demonstrates strong leadership under pressure, develops high-performing teams and is passionate about delivering service excellence every day.

What You'll Do

Lead the safe and efficient operation of the DLR network during your shift.
Provide leadership and direction to Control Centre Supervisors, Controllers, Technicians, Information Assistants and Depot Assistants.
Manage operational incidents, service disruption and emergency situations, ensuring appropriate decisions are made and resources deployed effectively.
Act as the senior operational decision-maker outside normal business hours.
Liaise with emergency services, infrastructure teams and operational departments to restore service safely and efficiently.
Monitor operational performance, identifying emerging risks, trends and opportunities for improvement.
Ensure customers and colleagues receive accurate, timely and consistent information during service disruption.
Lead, motivate and develop teams, supporting competence management, performance development and colleague wellbeing.
Investigate operational incidents, identifying lessons and opportunities for continuous improvement.
Support the development of operational procedures, contingency plans and service recovery strategies.
Deputise for the Head of Control Centre when required.

What You'll Need

Essential

Significant experience within a railway, transport, emergency response or other safety-critical operational environment.
Experience leading operational teams within a live control room, operations centre or similar environment.
Strong knowledge of operational incident management, service recovery and emergency response.
Experience applying operational rules, procedures and risk controls within a safety-critical environment.
Experience leading, developing and motivating teams in a fast-paced, high-pressure environment.
Strong decision-making skills with the ability to remain calm under pressure.
Excellent communication, influencing and stakeholder management skills.
Strong analytical, problem-solving and organisational skills.
Good understanding of customer service and operational performance delivery.

Desirable

Experience within a railway control centre environment.
Understanding of railway signalling, rolling stock and operational systems.
Knowledge of rail performance regimes and contractual service delivery arrangements.
Experience producing operational procedures, contingency plans, and business continuity arrangements.
Experience managing competence and operational performance frameworks.Experience operating within an incident command, crisis management, or emergency response framework.

What We Offer

As part of the Transport for London family, we offer a range of excellent benefits including:

Free travel on the TfL network for you and a nominated partner or family member living at the same address.
75% discount on National Rail Season Tickets.
Defined Contribution Pension Scheme with up to 10% employer contribution.
Interest-free season ticket loan.
Access to healthcare services through Doctor Care Anywhere.
Discounts, rewards and wellbeing support through Perkbox.

Join Us

If you are an experienced operational leader who can make confident decisions under pressure, inspire high-performing teams and deliver safe, reliable railway operations, we'd love to hear from you.

Apply today and help us deliver Service Excellence Every Day.

Closing Date 28th June 2026

Apply Now

Refine Your Search

department manager jobs in three rivers, hrt

Control Centre Duty Manager

Garden Centre Department Manager (Horticulture)

Product Manager

Business Analyst

Programme Manager (Data)

Production Manager

Complaints Co-ordinator

Department Manager

Operations Manager

Retail Merchandiser

Learning & Development Manager

Manager, Technical Services

Stock Assistant Harrods FTC

Operations Manager

Cluster Facilities Manager

Sales - Sales Advisor - UK

Continuous Improvement Manager

Complaints & Information Manager

Senior Manager Operational Excellence

Research Development Officer

I want to receive the latest job alerts for department manager in three rivers, hrt

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