Customer support & client services occupations Work, Jobs in Threemilestone, Con (with Salaries)

Customer Experience Executive
Correct Contract Services Ltd —St. Columb
- £32,000 - £35,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Cornwall Housing —Bodmin
- £26,696 a year
- Temporary
- Hybrid work
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
2h
Premium Client Associate - Cornwall
Sham Bodie Limited —Redruth
- £30,000 - £120,000 a year
- Temporary
- Hybrid work
- Hospitality
- Customer service
- Organisational skills
Quick apply
Customer Service Administrator
Rehasense Uk —Hayle
- From £26,500 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
5d
Aftermarket Delivery Service Manager
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Sick pay
5d

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Advisor
GLL —Truro
Handle membership enquiries, including selling memberships to customers. Be the first point of call for customers. Answer incoming calls to the centre.
£13.45 an hour
13d
Customer Service Advisor
Cornwall Housing —Bodmin
Be the first point of contact for our customers. Experience handling high volume enquiries (required). Experience in a customer-focused or administrative role.
£26,696 a year
Quick apply
2h

I want to receive the latest job alerts for customer support & client services occupations in threemilestone, con

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near threemilestone, con

Part Time Administrator jobs in Peterborough

Customer Service jobs in Solihull

Service Administrator jobs in Abergavenny

Service Administrator jobs in Belfast

School Administrator jobs in Brighton And Hove

Service Administrator jobs in Chesterfield

Service Administrator jobs in Jarrow

Administrator jobs in Harlow

Customer Experience Specialist jobs in Birmingham

Universal Credit Customer Services jobs in London

Customer Experience Specialist jobs in Crewe

Immediate Start No Experience Required jobs in London

Customer Experience Specialist jobs in Leeds

Customer Experience Specialist jobs in Coventry

Customer Service jobs in Norwich

Client Success Manager jobs in London

Client Associate jobs in Huddersfield

Client Associate jobs in London

Client Associate jobs in Bristol

Senior Clinical Research Associate jobs in London

Customer Experience Executive

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£32,000 - £35,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

About The Role

Job Purpose:
The Customer Experience Executive is responsible for supporting the delivery of a consistent, high-quality customer journey across the Cornwall division. The role will work closely with operational delivery teams,
site staff, clients, and residents to ensure customer engagement, communication, and satisfaction remain
central throughout all programmes of work.
The postholder will provide support and guidance to customers and residents, including vulnerable
individuals, through all stages of delivery. This includes resident profiling, customer engagement activities,
pre-work meetings, mid-work reviews, post-work auditing, and resolving customer concerns.
The role will also support the coordination and delivery of Corporate Social Responsibility (CSR) and Social
Value initiatives across the division, ensuring contractual commitments and community engagement
objectives are achieved.

Key Responsibilities:

Maintain positive customer engagement by assessing, improving, and implementing

contact protocols and profiling processes

Deliver a high-quality service to both the client and customers, ensuring respect for all

individuals and meeting challenges

Revise and implement systems and procedures to enhance engagement and customer

experience in collaboration with management teams

Provide educational opportunities and experiential growth for administrative and trade staff,

focusing on a customer-centric approach

Resolve customer objections, complaints, and site-based queries, whilst managing resident

perceptions

Visit customers in their homes to reassure and provide ongoing support.
Co-ordinate CSR activities and social value programmes
Collaborate with client RLOs and housing teams to manage safeguarding, tailored

interventions, and non-access issues

Help build a customer-centric focus across CCS.
Support operational teams to ensure productivity, service levels and customer expectations

are consistently met

Skills/Qualifications:

Proven experience in customer service and site-based engagement, including managing customer engagement programmes and conducting 360 reviews
Experience with resident profiling and safeguarding
Strong communication and problem-solving skills

• Experience working collaboratively with operational teams, clients, housing providers, and external stakeholders to achieve service outcomes • Strong organisational skills with the ability to manage multiple priorities and maintain accurate records.

Ability to deliver coaching, guidance, or training to administrative and operational staff to promote a customer-focused culture
Demonstrated ability to support operational performance by improving productivity, service standards, and customer expectations
Experience working in fast-paced environments with the ability to adapt to changing priorities and operational challenges Personal

Attributes:

You pride yourself on truth and share knowledge for the greater good.
You are committed to improvement and are an active team participant.
You accept responsibility for your role and promote ownership in others.
You have a desire to be successful and achieve goals, whether small or large.
You are flexible to meet business needs and actively work towards expanding your knowledge and skills

About Us

About Us

Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence.

What We Offer
- Pension Scheme: Auto-enrolment after probation.
- Flexible Annual Leave: Option to buy or sell leave after probation.
- Professional Development: Access to in-house and external training.
- Employee Assistance Programme: 24/7 support.
- Refer a Friend Bonus: Reward scheme for successful referrals.
- Parking: Available at office locations.
Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Apply Now and Shape the Future with CCS!

Quick apply

Refine Your Search

customer support & client services occupations jobs in threemilestone, con

Customer Experience Executive

Customer Service Advisor

Premium Client Associate - Cornwall

Customer Service Administrator

Aftermarket Delivery Service Manager

More jobs to discover

I want to receive the latest job alerts for customer support & client services occupations in threemilestone, con

Explore jobs in more locations

About The Role

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected