Client services Work, Jobs in Thrupp, Gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Client Services Executive
Wealthtime —Bath
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- In-person
- Health & wellbeing programme
- Work from home
Brand Ambassador
REL Field Marketing —Gloucester
- £14.34 an hour
- 10 hour shift
- Hospitality
- Sales
- IT
- Annual leave
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
Support Worker (Supported Accommodation)
Connections 2 Independence —Gloucester
- From £30,422.08 a year
- Weekend availability
- Microsoft Powerpoint
- IT
- In-person
Quick apply
14d
Trainee Financial Adviser
Douglas Steers & Company —Bristol
- £50,000 a year
- Full-time
- Sales
- Analysis skills
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Recovery Support Worker (Female Only)
The Nelson Trust —Stroud
- £27,000 - £28,500 a year
- Full-time
- Organisational skills
- Care plans
- Communication skills
Probate case manager
WDS Associates Legal Services —Bristol
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Onboarding Team Supervisor
Redkite Law —Stroud
- Full-time
- Supervising experience
- Travel
- Organisational skills
- Annual leave
Quick apply
15h
Customer Service Specialist Stoenhouse
SGS —Stonehouse
- £13 - £16 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
5d
Apprentice Keyworker
The Nelson Trust —Gloucester
- £24,500 a year
- Full-time
- English
- Communication skills
Quick apply
12d
Client Services Administrator
Wren Sterling —Gloucester
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Health & wellbeing programme
- Work from home
Quick apply
6d
Operations Admin
Cotswold Energy Group —Stonehouse
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
Quick apply
Trainee Inspection Engineer
Independent Integrity Inspection Limited (INDEi) —Swindon
- From £27,040 a year
- Weekend availability
- Analysis skills
- Travel
- IT
Quick apply
13d
Wedding & Events Specialist
Tewkesbury Park —Tewkesbury
- £30,000 - £32,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Organisational skills
- Free parking
- Gym membership
Quick apply
12d
Cleaner (part-time)
ATC Loudspeaker Technology —Stroud
- £12.71 an hour
- 8 hour shift
- Organisational skills
- In-person
- Free parking
Quick apply
13d
Administrator
North and West Gloucestershire Citizens Advice —Gloucester
- £24,454 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Financial Assistant
Arriva Group Ltd —Gloucester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Team management
- Accounting
- Free parking
Quick apply
5d
Franchise Support & Growth Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
14d
Service Delivery Manager
Commercial —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- Leadership
- Work from home
- Employee assistance programme
Quick apply

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Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client services jobs in thrupp, gls

Client Excellence Lead

Client Services Executive

Brand Ambassador

Purchasing Administrator

Support Worker (Supported Accommodation)

Trainee Financial Adviser

Recovery Support Worker (Female Only)

Probate case manager

Onboarding Team Supervisor

Customer Service Specialist Stoenhouse

Apprentice Keyworker

Client Services Administrator

Operations Admin

Trainee Inspection Engineer

Wedding & Events Specialist

Cleaner (part-time)

Administrator

Financial Assistant

Franchise Support & Growth Manager - Education

Service Delivery Manager

I want to receive the latest job alerts for client services in thrupp, gls

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