Service delivery manager Work, Jobs in Thurmaston, Lec (with Salaries)

Telephone Account Manager
Pedigree Wholesale —Nottingham
- £25,000 - £28,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
5d
Service Delivery Manager
Cameo —Barwell
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer networking
- IT
- In-person
- Life insurance
Quick apply
12d
Business Development Manager (Creative Agency)
Sims Creative —Loughborough
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- CRM software
- Business development
- Marketing
- Free parking
- Flexitime
Quick apply
Retail Support Team Leader (Bicycle Industry)
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
11d
Shift Manager
Greggs —Hamilton
- £13.80 an hour
- Supervising experience
- Employee discount
Quick apply
13d
Deputy Manager
We Change Lives —Leicester
- £41,999 - £42,000 a year
Quick apply
Support Worker | Kaleidoscope Day Service | 15 Hours Per Week
Praxis Care —Leicester
- £27,276.60 a year
- Part-time
- Administrative experience
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Transport Operations Coordinator
Speedel —Thurmaston
- £26,000 - £30,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Trainee Service Manager
ivolve Care and Support —Leicester
- Full-time
- Management
- Leadership
6d
Marketing Manager
Cameo —Leicester
- £40,000 - £45,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Life insurance
Quick apply
Service Advisor (Motor Trade)
Carsa Limited —Loughborough
- Up to £35,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Health & wellbeing programme
- Life insurance
Quick apply
Cook (Part Time)
Priory —Leicester
- £13.45 an hour
- Part-time
- Referral programme
Quick apply
9d
Buyer
Blackfriars Bakery —Wigston Magna
- From £30,000 a year
- Part-time
- English
- Analysis skills
- Bakery
- Free parking
Quick apply
5d
Night Shift Operations Manager
Tayto Group Limited —Corby
- £55,500 - £62,500 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
- Sick pay
Quick apply
13d
Property Manager
Anchor Care and Education Limited —Melton Mowbray
- £32,000 - £42,000 a year
- Full-time
- Maintenance
- Project management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Senior Business Development Manager - B2B
Speedel —Thurmaston
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Flexitime
Quick apply
4d
Deputy Manager - Leicester
We Change Lives —Leicester
- £42,000 a year
- Full-time
Quick apply
2d
Senior Style Advisor / Supervisor
Mint Velvet —Leicester
- Part-time
- Employee discount
Quick apply
Household Manager & Personal Assistant
Derma Direct —Attenborough
- £35,000 - £45,000 a year
- Full-time
- Cooking
- Hotel
- Administrative experience
Quick apply
Head of Medical Services
Ratcliffe College —Ratcliffe on the Wreake
- School
11d

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service delivery manager jobs near thurmaston, lec

Telephone Account Manager

Pedigree Wholesale -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
5 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Private medical insurance
Employee discount
Life insurance
Sick pay

Qualifications

Sales
Customer service
Salesforce
Business development
Organisational skills

Full job description

Pedigree Wholesale is the UK's second largest Pet Specialist Wholesaler. Being operationally efficient and effective is central to our proposition. Our aim is to be the “Wholesaler of choice for suppliers, customers with the best team in the pet industry”.

Pedigree continues to grow and aspires to become a £100M wholesaler within 5 years. The overall business strategy for 2026 is to put our customer first now and taking us into 2027 and beyond.

In terms what we do, we provide our independent and national account customers with a next day delivery service, picked from our own warehouses (4) and delivered primarily on our own fleet. This drives customer loyalty and ensures the long-term success of the business and with over 200 suppliers and 10,000 products servicing over 2000 customers. This is a complicated undertaking that requires careful and detailed planning supported by excellent team management and strict adherence to processes and rules.

To support this, we are looking to strengthen our success by appointing an experienced Telephone Account Manager to join our Customer Service Team.

The purpose of the role is to manage a portfolio of accounts that are either House accounts or lapsed spenders and grow sales across these accounts through regular contact and working with the customer to understand their business and grow our products into their business. You will manage sales of approx. £1.5m.

Job Description:

· Establish, develop, and maintain business relationships with house account customers to generate new business and grow their business with particular focus on own brand/exclusive brands.

· Regular contact with your customers via phone & email at least once per month

· Proactively contact lapsed customers to understand the reasons for none spend and ways to re-engage with them and get them spending again

· Build and strengthen customer relationships to achieve long-term partnerships

· Research sources for developing existing customers and for information to determine their potential.

· Develop clear and effective written proposals/quotations for prospective customers

· Review house account sales data ensuring business targets are met including sales, GP and own brand %.

· Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customers aligning with company strategy each period

· Coordinates sales effort with marketing, sales management, and logistics

· Driving sell-in of new products to new customers by working closely with the BDM team

· Recommending POS, training, and other ways to help grow customer business.

· Manage appropriate handoff process either to BDM or retain as house account

· Generate progress reports for sharing with the business

· Attend monthly sales meetings

· Supporting the Telesales & Customer Services Manager and overall business as required.

You will have the following essential skills and experience:

· Competency and Behaviours

· Experience and an understanding of selling in a customer facing role.

· Experience in new business development and new business generation

· Great interpersonal skills, including the ability to quickly build rapport with both customers and colleagues.

· A high level of self-motivation, energy, and a positive attitude

· A commitment to excellent customer service

· A clear and concise communicator

· Strong attention to detail

· Excellent organisational and planning skills

· Experience of working to sales targets

· Comfortable with ownership and seeing tasks and issues through to completion.

· Computer and IT Literate

· Must be eligible to work full time in the UK.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
Private medical insurance
Sick pay
Work from home

Ability to commute/relocate:

Nottingham NG2 6NQ: reliably commute or plan to relocate before starting work (required)

Experience:

Pet Industry: 1 year (preferred)
Sales & Working to targets: 1 year (required)
Telephone Account Manager: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in thurmaston, lec

Telephone Account Manager

Service Delivery Manager

Business Development Manager (Creative Agency)

Retail Support Team Leader (Bicycle Industry)

Shift Manager

Deputy Manager

Support Worker | Kaleidoscope Day Service | 15 Hours Per Week

Transport Operations Coordinator

Trainee Service Manager

Marketing Manager

Service Advisor (Motor Trade)

Cook (Part Time)

Buyer

Night Shift Operations Manager

Property Manager

Senior Business Development Manager - B2B

Deputy Manager - Leicester

Senior Style Advisor / Supervisor

Household Manager & Personal Assistant

Head of Medical Services

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