Banking consultant Work, Jobs in Thurrock, Ess (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Chatham
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4h
Reward Consultant - Banking
Aon Corporation —London
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Senior Consultant - Banking Advisory
Synpulse Holding AG —London
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Service Consultant - Covent Garden, London
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
7d
Senior Consultant - Banking & Payments Transformation
EY —London
- Microsoft Powerpoint
- Analysis skills
- IT
- Employee discount
5d
Customer Service Consultant - Kings Road, London
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
7d
Trading Controls & Audit Remediation Consultants - Banking – London hybrid
Vantage Point —London
- Hybrid work
- Analysis skills
- Project management
- Communication skills
2d
Senior Consultant - Banking
Capgemini Sogeti —London
- Hybrid work
- Management
- Business development
- AI
3d
Project Manager / Business Analyst Consultant - Repo & Stock Borrow Lending
G MASS —London
- Bachelor's degree
Quick apply
Customer Services Consultant
HSBC Global Services Limited —Croydon
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Principal Consultant-BACS Payments, Service Monitoring-UK
Infosys —London
- Microsoft Excel
- Oracle
- Analysis skills
Management Consultant - Senior Consultant - Financial Services
Moorhouse Consulting —London
- £64,575 - £80,000 a year
- Business development
- Financial services
- Leadership
- Annual leave
- Employee discount
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard —London
- Full-time
- Microsoft Powerpoint
- Azure
- Data analysis skills
Lead Consultant-BACS Payments, Service Monitoring-UK
Infosys —London
- Microsoft Excel
- Oracle
- Analysis skills
5d
Regional Finance Senior Associate
Dalberg Advisors —London
- £47,850 - £55,900 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Work from home
Quick apply
5d
Technical Business Analyst
G MASS —London
- £70,000 - £80,000 a year
- Hybrid work
- Bachelor's degree
Quick apply
1d
Senior Implementation Consultant - Professional Services (3957)
GBG —London
- Full-time
- Hybrid work
Quick apply
Financial Crime Analytics Senior Consultant - SAS Viya
Nationwide Building Society —London
- From £46,000 a year
- Temporary
- Analysis skills
- Mentoring
14h
Senior Consultant, Financial Crime FINTRAIL
Cosegic —London
- Full-time
- Hybrid work
- English
- Business development
- Analysis skills
Quick apply
Lean Process Expert – Client Onboarding (2-Month Contract)
May Business Consulting —London
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Language training provided
8d

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banking consultant jobs near thurrock, ess

Customer Service Consultant

HSBC Global Services Limited -
Chatham

Apply Now

Job details

Full-time
From £27,200 a year
4 hours ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

banking consultant jobs in thurrock, ess

Customer Service Consultant

Reward Consultant - Banking

Senior Consultant - Banking Advisory

Customer Service Consultant - Covent Garden, London

Senior Consultant - Banking & Payments Transformation

Customer Service Consultant - Kings Road, London

Trading Controls & Audit Remediation Consultants - Banking – London hybrid

Senior Consultant - Banking

Project Manager / Business Analyst Consultant - Repo & Stock Borrow Lending

Customer Services Consultant

Principal Consultant-BACS Payments, Service Monitoring-UK

Management Consultant - Senior Consultant - Financial Services

Managing Consultant, Advisors & Consulting Services, Performance Analytics

Lead Consultant-BACS Payments, Service Monitoring-UK

Regional Finance Senior Associate

Technical Business Analyst

Senior Implementation Consultant - Professional Services (3957)

Financial Crime Analytics Senior Consultant - SAS Viya

Senior Consultant, Financial Crime FINTRAIL

Lean Process Expert – Client Onboarding (2-Month Contract)

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