Client services occupations Work, Jobs in Thurston, Sfk (with Salaries)

Customer Services Co-ordinator
untypical —Bury St. Edmunds
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
Account Coordinator - Bury St Edmunds
HSL Compliance Limited —Bury St. Edmunds
- £25,398.80 - £29,000.00 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
7d
Customer Service Executive - 12 month FTC/Secondment Opportunity
SmartestEnergy —Ipswich
- £28,000 - £32,500 a year
- Hybrid work
- Administrative experience
- Travel
- Communication skills
Quick apply
Customer Success Manager
Arrow Electronics, Inc. —Newmarket
- Full-time
- Microsoft Office
- Annual leave
6d
Complaints Handler
AXA —Haverhill
- Up to £26,299 a year
- Analysis skills
- Financial services
- Communication skills
1d
Customer Account Administrator
Prolog Fulfilment —Sudbury
- £12.71 an hour
- Full-time
- English
- IT
- In-person
Quick apply
6d
Complaints Handler
AXA UK —Haverhill
- Up to £26,299 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Annual leave
1d

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Customer Services Co-ordinator

untypical
Bury St. Edmunds

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
Plumbing
Negotiation

Full job description

About Us

untypical are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

Our benefits package includes:

Bonus scheme
26 days holiday with additional bank holidays
Enhanced Company Pension Scheme
24/7 GP
Holiday Buy Scheme
Life Assurance
Retail discount portal
Employee Assistance Programme

About The Role

We have a vacancy for a Customer Services Coordinator to join our Anglia regional team, based from our Bury St Edmunds Office. The aim of the role is to provide a professional, positive and enthusiastic service to our customers.

Duties will include:

Provide an excellent Customer Journey process – Including courtesy calls, site progress and customer satisfaction
Being responsible for ensuring defects are attended to in a reasonable timescale
Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures
Specify remedial works, allocate appropriate subcontractors and supervise this up to completion
Prepare and submit progress reports to the Head of Customer Services
Support in new ideas/ procedure to improve the quality of after care service and Customer Journey
Help continuous improvement in customer satisfaction ratings

About You

Interpersonal skills in dealing with internal and external customers
Confident and able to demonstrate negotiation skills
Ability to stay calm, professional and display patience when dealing directly with customer complaints
Recognise the importance of customer service
Able to work independently ensuring our aftersales service is impartial
Intermediate skills in Microsoft Excel and Word.
Some technical knowledge of house building, including electrical, plumbing, and specific understanding of defects and specification of remedial works preferred, training will be given

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.

Our people are at the heart of what we do and in order for us to succeed in becoming the UK’s most customer-centric housebuilder, we are looking for talented and ambitious individuals to join our team.

Apply Now

Refine Your Search

client services occupations jobs in thurston, sfk

Customer Services Co-ordinator

Account Coordinator - Bury St Edmunds

Customer Success Executive

Customer Service Executive - 12 month FTC/Secondment Opportunity

Customer Success Manager

Complaints Handler

Customer Account Administrator

Complaints Handler

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