Customer service representative Work, Jobs in Thurston, Sfk (with Salaries)

Customer Services Specialist (Customs, Import/Export and Freeport familiarity)
Assan Panel UK —Stowmarket
- £34,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
Customer Service Advisor
Sealey —Bury St. Edmunds
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
6h
Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee discount
Quick apply
4d
Customer Service Representative (German Speaking)
AMOT UK Holdings Limited —Bury St. Edmunds
- Management
- Customer service
- English
Quick apply
9d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Support Officer
Babergh and Mid Suffolk District Councils —Stowmarket
- £27,694 - £31,022 a year
- Part-time
- Hybrid work
- Employee assistance programme
8d
Retail Customer Service Assistant - Temporary
bp Retail —Soham
- £13.45 an hour
- Part-time
- Café
2h
Customer Service Assistant
ESS Compass —Honington
- £12.76 an hour
- Communication skills
Customer Service Assistant - Yard
Huws Gray Group —Attleborough
- Employee discount
9d
Customer Service Coordinator - Part Time
PPG —Stowmarket
- Part-time
- Customer service
- Microsoft Office
- IT
Quick apply
4d
Customer Sales and Service Advisor
Fresh Motors —Thetford
- £25,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Store discount
- Employee discount
Quick apply
1d
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
7d
Customer Services Assistant
Huws Gray Group —Diss
- Sales
- Customer service
- Plumbing
- Employee discount
9d
Customer Service Advisor
Somerset Passenger Solutions —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Customer Services Advisor
Midwich Group —Diss
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
21h
Service Centre Agent
WTW —Ipswich
- From £24,500 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
3d
Trainee Sales Negotiator - Customer Service
Simplify Group —Earls Colne
- £25,750.00 - £26,393.75 a year
- Full-time
- Customer service
- Computer literacy
- No experience needed
- Employee discount
- Referral programme
Quick apply
6h
Customer Service Assistant
Shell Barton Mills —Bury St. Edmunds
- From £12.71 an hour
- Full-time
- Bilingual
- Customer service
- Merchandising
- Free parking
Quick apply
6d
Customer Service Sales Support Specialist
Kalsec —Waalwijk
- Salesforce
- ERP systems
- Microsoft Office
Quick apply
Customer Service Team Leader
Flutter Entertainment —Newmarket
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
11d

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Customer Services Specialist (Customs, Import/Export and Freeport familiarity)

Assan Panel UK
Stowmarket

Quick apply

Job details

Graduate | Full-time
£34,000 - £40,000 a year

Benefits

Free parking
Casual dress

Qualifications

Microsoft Word
Microsoft Outlook
SAP
GCSE
English
Bachelor's degree
A Level

Full job description

Assan Panel is one of the 22 group companies of Kibar Holding and started to operate in 1990 in Istanbul, Turkey. Assan Panel is the leader of the sandwich panel market in Turkey and the largest sandwich panel producer in the Middle East, exporting to more than 85 countries with the production facilities in Turkey, Jordan, Azerbaijan, United Kingdom and sales offices in Hungary. Assan Panel is moving forward to become a global player in the sector. Since 2010, it has achieved a record capacity utilization rate of 85%, which is uncommon in Turkey and the rest of the world, with sales capacity of 24,000,000 m2 of output.

Assan Panel also has polyurethane systems business unit under AssanChem as well as AFG Steel company providing EPCM solutions in building envelope, roof top solar plants, cold rooms and construction of industrial buildings.

We are looking for a Customer Services Specialist, responsible for managing and coordinating all domestic and international order processes, ensuring compliance with customs regulations, and supporting efficient logistics operations. This role plays a key part in ensuring timely deliveries, cost efficiency, and accurate documentation throughout the supply chain.

Key Responsibilities

Opening RFQs for domestic and international orders and ensuring written order confirmations are received and aligned with approved quotations.
Monitoring all shipments from loading to final delivery, ensuring on-time and accurate execution.
Supporting import operations in compliance with customs regulations while ensuring competitive cost structures.
Supporting export operations in accordance with local and international customs regulations.
Ensuring effective use and continuous improvement of information systems related to order and logistics management.
Organizing transportation and logistics operations to ensure on-time, cost-effective, and compliant deliveries.
Coordinating logistics operations (transportation, customs clearance, warehousing) in line with legal requirements and company procedures.
Following up on orders until final delivery to customers, ensuring compliance with agreed delivery terms and product requirements.
Coordinating with business partners, sales teams, and shipment units to prepare all required documentation for dispatch.
Monitoring and following up on customer payments related to orders.
Preparing weekly reports on shipment status, order progress, and payment performance and sharing them with customers when required.
Recording and tracking customer complaints through the QDMS system.
Communicating customer requests and feedback to relevant team leaders.
Managing system entries and shipment processes for scrap, waste, second-quality, promotional, and sample orders.
Reporting daily estimated shipment volumes to relevant departments.
Performing system transactions related to commercial purchasing activities.
Managing sales operations and documentation for group and affiliate companies.
Entering export orders and purchase transactions into ERP systems and ensuring accurate documentation.
Creating quotations in ERP systems upon request from the budgeting and pricing committee.
Following up on exceptional financial processes and obtaining required approvals.

Export & Import Customs Operations

Preparing export documentation (Commercial Invoice , Packing List) and submitting them to customs brokers for export declaration.
Tracking customs declaration closures and matching them with related invoices in the system.
Requesting and verifying required customs documents such as A.TR, Certificate of Origin, EUR.1, EUR-MED, and Form A, depending on the destination country.
Monitoring Freeport entry and exit processes.
Managing, tracking, and updating files related to Letters of Credit (L/C) opened by export customers.
Ensuring compliance of export activities with national and international customs regulations through coordination with customs brokers.
Collecting, sharing, and following up on improvement requests related to import and export operational processes.

Logistics & Cost Control

Reviewing and approving invoices received from customs brokers, freight forwarders, and certification bodies after price verification.
Requesting freight quotations from logistics providers and organizing transportation based on the most suitable offer.
Monitoring vehicles from factory departure to final destination and supporting issue resolution when required.
Maintaining and updating operational tracking files and shared documentation systems.
Recording freight costs received from logistics providers accurately in the system.

Pay: £34,000.00-£40,000.00 per year

Benefits:

Casual dress
Free parking

Ability to commute/relocate:

Stowmarket, Suffolk: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (preferred)

Experience:

Custom Regulations: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in thurston, sfk

Customer Services Specialist (Customs, Import/Export and Freeport familiarity)

Customer Service Advisor

Customer Care Administrator

Customer Service Representative (German Speaking)

Customer Service Advisor - Remote

Customer Support Officer

Retail Customer Service Assistant - Temporary

Customer Service Assistant

Customer Service Assistant - Yard

Customer Service Coordinator - Part Time

Customer Sales and Service Advisor

Customer Service Advisor - Nights/Part-time

Customer Services Assistant

Customer Service Advisor

Customer Services Advisor

Service Centre Agent

Trainee Sales Negotiator - Customer Service

Customer Service Assistant

Customer Service Sales Support Specialist

Customer Service Team Leader

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