Customer services supervisor Work, Jobs in Thurston, Sfk (with Salaries)

Customer Services Supervisor
Thermotraffic —Bury St. Edmunds
- Weekend availability
- Management
- Customer service
- Administrative experience
- Annual leave
Quick apply
3d
Assistant cafe supervisor
Lotties —Bury St. Edmunds
- From £17,472 a year
- Part-time
- Hospitality
- Supervising experience
- In-person
Quick apply
12d
General Builder Supervisor
Havebury Homes —Bury St. Edmunds
- £44,063 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Supervising experience
- Annual leave
Quick apply
9d
Team Leader
WHSmith Travel —Bury St. Edmunds
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Card Factory —Ipswich
- £13 an hour
- Leadership
Care Enquiries Team Leader
Healthcare Homes —Colchester
- £28,000 a year
- Full-time
- Nursing home
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
8d
Supervisor
Holland & Barrett —Diss
- £14 an hour
- Full-time
- Customer service
- Leadership
- Store discount
- Annual leave
Main - Team Leader
WHSmith Travel —Colchester
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Team Leader
Flutter Entertainment —Newmarket
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
12d
Maintenance Supervisor
The Hotel Folk —Lavenham
- Up to £13.60 an hour
- Weekend availability
- Carpentry
- Maintenance
- Hotel
- Annual leave
- Employee assistance programme

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Customer Services Supervisor

Thermotraffic -
Bury St. Edmunds

Quick apply

Job details

Full-time
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Management
Customer service
Logistics
Administrative experience
IT
Communication skills

Full job description

Lead, coordinate & make an impact

Ready to take the next step in your career? We’re looking for a hands-on Customer Services Supervisor to lead a small team and keep our operations running smoothly.

In this role, you’ll be at the heart of our logistics operation—driving performance, supporting your team, and ensuring our customers receive the high level of service they expect.

Your key responsibilities

Lead and support a team of Customer Service Administrators and Warehouse Operatives
Coordinate and allocate daily workloads in line with operational priorities
Manage customer accounts, reporting and administration
Ensure adequate staffing levels, including cover for holidays, absences, weekends and bank holidays
Plan resources effectively to avoid delays and ensure smooth operations
Maintain a safe, clean and compliant working environment
Generate, check and issue weekly customer invoices accurately and on time
Monitor performance and ensure company procedures and customer standards are met
Investigate and resolve operational issues and non-conformances
Implement and monitor corrective actions
Maintain clear and professional communication with customers
Ensure efficient use of warehouse space based on stock movement
Support stock control coordination
Ensure continuity of service during team absences
Act as deputy for the Site Manager when required

About you

You are a proactive team leader who thrives in a fast-paced environment and takes pride in delivering excellent customer service.

Experience in a supervisory or team leader role
Strong people management and communication skills
Hands-on, solution-oriented mindset with a “can-do” attitude
Organised and able to prioritise effectively
IT literate with strong administrative and numerical skills
Experience in logistics, warehousing or distribution (preferred)
Ability to implement operational and Health & Safety procedures
Comfortable working in a cold store environment

Experience in temperature-controlled logistics is an advantage, but not essential.

What we offer

Competitive, market-based salary
25 days annual leave
Pension and insurance schemes
Training and development opportunities
Career progression within a growing organisation
A supportive and professional working environment

About Thermotraffic

Thermotraffic delivers high-quality, temperature-controlled logistics solutions across the supply chain, with a strong focus on reliability, efficiency and customer partnership.

Get in touch
If you think this is the role for you, contact us today via the application button on this page. If you have any questions, please send an email to [email protected].

Quick apply

Refine Your Search

customer services supervisor jobs in thurston, sfk

Customer Services Supervisor

Assistant cafe supervisor

General Builder Supervisor

Team Leader

Team Leader

Care Enquiries Team Leader

Supervisor

Main - Team Leader

Customer Service Team Leader

Maintenance Supervisor

Other jobs to consider

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