Crm Work, Jobs in Tile Hill, War (with Salaries)

Customer Service Advisor
Smarta Energy —Coventry
- £29,000 a year
- Full-time
- CRM software
- Customer service
- In-person
Quick apply
5d
Digital & IT Apprentice - Governance & Operations Support
Volvo Group —Warwick
- Up to £21,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
3d
Fleet Customer Care Agent | Stellantis
Calex UK —Coventry
- Up to £28,000 a year
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Annual leave
- Employee discount
2d
Energy Champions Project Officer
Working Actively To Change Hillfields —Coventry
- £13.45 - £14.45 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
4d
Sales & Media Executive
Angel Business Communications Limited —Coventry
- £28,000 - £40,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Customer Experience Associate
Citizen Housing Group —Birmingham
- £30,080 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
- Annual leave
- Flexible schedule
Quick apply
4d
Business Development Exc (Events)
The Manufacturing Technology Centre —Coventry
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
B2B Telesales and New Business Lead
Whitefurze Ltd —Coventry
- £12.71 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
Business Administrator
Retirement Security Limited —Loxley
- £26,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
14d
Events and Membership Services Assistant
National Governance Association —Birmingham
- £26,227.50 - £29,000.00 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Content & Digital Engagement Officer
Gordon Moody —Redditch
- £34,000 - £38,000 a year
- CRM software
- Social media management
- Organisational skills
Key Account Executive
NP Aerospace Limited —Coventry
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Flexible schedule
Customer Service Advisor
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- Time management
- Free parking
- Annual leave
Quick apply
12d
Key Account Executive
NP Aerospace —Coventry
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Flexible schedule
Future Workforce Analyst
WMGC —Birmingham
- £47,500 a year
- Hybrid work
- CRM software
- SQL
- Analysis skills
10d
Estate Agent
The Property Experts —Leamington Spa
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
CRM AI Enablement Manager
Ingersoll Rand —Redditch
- Hybrid work
- Sales
- Engineering
- Analysis skills
- Employee assistance programme
13d
Pharmacy Customer Services Assistant
PM Care Online Ltd —Coventry
- £14 an hour
- Full-time
- Bilingual
- Spanish
- English
Quick apply
10d
Strategic Account Management Lead
WMGC —Coventry
- £76,000 a year
- Hybrid work
- Leadership
- Employee discount

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crm jobs near tile hill, war

Customer Service Advisor

Smarta Energy -
Coventry

Quick apply

Job details

Permanent | Full-time
£29,000 a year
5 days ago

Qualifications

CRM software
Customer service
Numeracy
Customer support
Communication skills

Full job description

Smarta Water

Job Title: Customer Services Advisor

Job Type: Full time, office based.

Working Hours: Monday to Friday, 9:00am – 5:00pm

Location: Coventry Office, Siskin Drive, Middlemarch Business Park, Coventry, Warwickshire, CV3 4FJ

Reporting to: Operations Director

Role Purpose

The Customer Services Advisor is responsible for delivering an excellent customer experience by acting as the first point of contact for customer enquiries, resolving customer issues and providing support throughout the customer journey.

The role focuses on delivering positive customer outcomes, resolving complex enquiries, and contributing to continuous improvement within the customer service function.

Key Responsibilities

Customer Service

· Act as the first point of contact for customer enquiries via telephone, email and other communication channels.

· Deliver professional, responsive and customer-focused support at all times.

· Take ownership of customer enquiries from initial contact through to resolution.

· Investigate and resolve customer issues promptly, ensuring customers are kept informed throughout the process.

· Support customers with account, billing and payments enquiries.

· Manage customer complaints in line with company procedures, ensuring positive customer outcomes wherever possible.

Customer Experience

· Identify opportunities to improve the customer journey and overall customer satisfaction.

· Provide feedback on recurring customer issues and recommend improvements to processes and services.

Collaboration

· Work closely with the Operations Director and other internal teams to resolve customer issues effectively.

· Liaise with internal departments to ensure customer enquiries are resolved efficiently.

Systems and Information

· Maintain accurate customer information within company systems.

· Use CRM systems effectively to manage customer interactions.

· Ensure customer information is handled accurately and in accordance with company policies.

Person specification

Skills and Experience

· Previous experience in a customer service or customer support role, within the utilities industry is preferred.

· Experience handling customer enquiries and resolving issues.

· Experience using CRM systems is desirable.

· Excellent communication and interpersonal skills.

· Ability to manage multiple customer enquiries while maintaining a high standard of service.

· Good numeracy skills, with the ability to accurately calculate and explain customer invoices and billing adjustments.

Personal Attributes

· Passionate about delivering excellent customer service.

· Positive and approachable, and able to work effectively as part of a team to resolve customer queries.

· Able to work independently and take ownership of tasks and projects.

· Strong problem-solving skills with the ability to investigate and resolve customer issues.

· Excellent attention to details, ensuring accuracy when handling billing queries, customer records, and account information.

Pay: £29,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

crm jobs in tile hill, war

Customer Service Advisor

Digital & IT Apprentice - Governance & Operations Support

Fleet Customer Care Agent | Stellantis

Energy Champions Project Officer

Sales & Media Executive

Customer Service & Technical Support Coordinator

Customer Experience Associate

Business Development Exc (Events)

B2B Telesales and New Business Lead

Business Administrator

Events and Membership Services Assistant

Content & Digital Engagement Officer

Key Account Executive

Customer Service Advisor

Key Account Executive

Future Workforce Analyst

Estate Agent

CRM AI Enablement Manager

Pharmacy Customer Services Assistant

Strategic Account Management Lead

I want to receive the latest job alerts for crm in tile hill, war

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