Service delivery manager Work, Jobs in Tilehurst, Brk (with Salaries)

IT Service Delivery Manager
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Project management
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Delivery Driver
Milk & More —Reading
- £31,834 a year
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
10d
Sales Development Coach
MotorEasy —Reading
- £40,000 - £55,000 a year
- Full-time
- Sales
- Mentoring
- Financial services
- Health & wellbeing programme
Quick apply
10d
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Business Administrator - Onboarding
Amegreen Children's Services —Mortimer Common
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Partner Manager
BlueKong Networks Limited —Theale
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Organisational skills
- Life insurance
Quick apply
10d
General Manager
Wingstop UK - Bracknell —Reading
- £40,000 - £46,500 a year
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
8d
Live Event Production Manager (Full Time)
Yes Events —Wokingham
- £35,292 - £48,786 a year
- Overtime
- English
- First Aid Certification
- Organisational skills
- Free parking
Quick apply
12d
Postperson with Driving
Royal Mail Group —Reading
- Overtime
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Assistant Bar Manager
McCafferty's Bar & Restaurant Reading —Reading
- £30,000 - £35,000 a year
- Full-time
- Bar
- Customer service
- Supervising experience
Quick apply
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Shift Manager
Wingstop UK - Reading Gate —Reading
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply
Vehicle Progressor
Eden Motor Group —Wokingham
- Full-time
- In-person
- Store discount
- Employee assistance programme
Quick apply
4d
Relief Delivery Driver
Milk & More —Oxford
- £34,264.52 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
8d
Retail Showroom Manager
TILE MOUNTAIN LTD —Reading
- £34,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
3d
Youth Engagement Coordinator - Evenings
YMCA Fairthorne Group —Basingstoke
- £24,784 a year
- Part-time
- Working with children
- Mentoring
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Store Manager - BP
Moto —Thatcham
- £36,000 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
- Sick pay
Quick apply
10d
Hospitality Services Manager
Principle Care Homes —Fleet
- Full-time
- In-person
Quick apply
Warehouse Manager Trainee
Paramount Pools Ltd —Hook
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Driving
- Free parking
Quick apply
9d

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IT Service Delivery Manager

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Technical support
Project management
ITIL
Mentoring
Project management methodology
IT
Root cause analysis
Leadership
Communication skills

Full job description

The opportunity

We are looking for an IT Service Delivery Manager to join us on the rewarding journey we’re taking here at Castle Trust Bank. As a fintech challenger bank, we provide specialist property mortgages, retail finance lending and savings accounts to a wide range of customers.

You will be responsible for delivering high-quality IT services across the organisation, managing internal Desktop and Application Support teams and overseeing third‑party IT suppliers. You will ensure services meet agreed SLAs, develop and maintain ITIL‑aligned processes, track performance through KPIs, and drive continuous service improvement.

Key responsibilities include:

Managing major incidents and root cause analysis,
Developing ITSM processes,
Effective management of the IT service desk and core systems teams,
Maintaining Service Improvement Plans, and;
Producing clear service performance metrics for the business.

Working arrangements

This role is offered on a hybrid basis, with a minimum of three days per week in our Basingstoke office and the remainder worked from home. If you prefer to work more days in the office, that’s equally fine.

What we are looking for in you…

Minimum requirements

Proven experience as an IT Service Delivery Manager;
Comprehensive understanding of ITiL (v3 minimum);
Proven leadership experience.

You will have proven experience in an IT Service Delivery Manager role, ideally from a technical background, with a strong understanding of Incident, Problem and Change Management (ITIL v4 Foundation desirable). You will have experience leading and mentoring technical support teams and managing third‑party suppliers, including service budgets.

Strong communication and stakeholder management skills are essential, along with a proactive, organised approach and the ability to manage changing priorities. Experience with project management methodologies is advantageous.

What’s in it for you…

As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.

Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to BHSF RISE EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

service delivery manager jobs in tilehurst, brk

IT Service Delivery Manager

Delivery Driver

Sales Development Coach

Customer Services Executive

Business Administrator - Onboarding

Partner Manager

General Manager

Live Event Production Manager (Full Time)

Postperson with Driving

ZARA READING VISUAL/COMMERCIAL MANAGER

Assistant Bar Manager

Technical Delivery Manager

Shift Manager

Vehicle Progressor

Relief Delivery Driver

Retail Showroom Manager

Youth Engagement Coordinator - Evenings

Store Manager - BP

Hospitality Services Manager

Warehouse Manager Trainee

I want to receive the latest job alerts for service delivery manager in tilehurst, brk

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