Helpdesk support Work, Jobs in Tipton, Wmd (with Salaries)

Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Business development
- Continuous improvement
- Organisational skills
Senior Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £31,000 - £37,200 a year
- Full-time
- CRM software
- Customer service
- English
- Annual leave
Quick apply
9d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
13d
Helpdesk Operative
Phosters —Kidderminster
- Full-time
- Communication skills
- Annual leave
11d
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
Shift Maintenance Assistant
Equans —Smethwick
- Full-time
- Mechanical knowledge
- Annual leave
- Employee assistance programme
IT Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Monday to Friday
- Hybrid work
- Work from home
2d
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Part-time
- Writing skills
- Analysis skills
- Computer skills
- Annual leave
Quick apply
3d
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Agent
Mitie —Birmingham
- Organisational skills
- Communication skills
Helpdesk Operator
ISS Facility Services —Worcester
- £13.01 - £16.26 an hour
- Day shift
- Communication skills
10d
2nd Line Support Engineer
Surftech IT —Stourport-on-Severn
- £28,000 - £32,000 a year
- Full-time
- Azure
- Continuous improvement
- SharePoint
Quick apply
9d
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
Workplace Concierge
Mitie —Birmingham
- Microsoft Outlook
- Computer literacy
- First Aid Certification
3d
IT Technician
Epson —Telford
- £27,495 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Critical Incidents Co-Ordinator
ISS Facility Services —Birmingham
- Microsoft Word
- Computer literacy
- Communication skills
Quick apply
Property & Development Administrator
Camping and Caravanning Club —Coventry
- £10,275.08 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Quick apply
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
Facilities Assistant
Birmingham City University —Birmingham
- £26,293 - £28,995 a year
- Weekend availability
- Hybrid work
- University
10d

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Apprenticeships at ASSA ABLOY UK

ASSA ABLOY -
Willenhall

Apply Now

Job details

Apprenticeship

Qualifications

Technical troubleshooting
GCSE
Ticket management
Business development
Continuous improvement
Organisational skills
Customer support
Marketing
Help desk

Full job description

At ASSA ABLOY Opening Solutions UK & Ireland, we are committed to developing Early Talent and offer a wide range of Apprenticeship opportunities across our organisation. Apprenticeships provide an excellent platform to gain practical, work‑based skills while working towards recognised qualifications.

Our Apprentice Programme allows you to begin your career within a global, innovative organisation while contributing to meaningful projects. We offer competitive rates and a clear pathway to long‑term career success.

We are currently recruiting Apprentices for our head office in Portobello, Willenhall (WV13 3PW), home to a large manufacturing facility and key business support functions. As a global leader in access solutions, we provide Apprenticeship opportunities in the following areas:

Engineering – Support improvements to assembly and primary processes, assist with automation initiatives, and apply engineering principles such as Flow, TAKT and Value Analysis to reduce operational costs.

Quality – Play a key role in enhancing products, processes, and systems with a focus on reducing the Cost of Poor Quality (CoPQ) and defective parts.

Procurement – Develop commercial skills by supporting supplier negotiations to secure cost‑effective, high‑quality materials that support product performance and profitability.

Marketing – Contribute to strengthening the ASSA ABLOY brand across digital and social channels, enhancing awareness, customer engagement, and revenue growth.

Sales – Build the foundation for a future career in sales by developing key business acumen skills and supporting the continued growth of product sales.

Business Development – Support initiatives that drive strategic growth and new business opportunities.

IT - Provide an excellent level of 1st line support to end users for any IT related issues as efficiently and effectively as possible.

Customer Services – Manage customer orders and enquiries, ensuring a professional, efficient, and solution‑focused service that reflects our commitment to excellence.

Technical Support / Service - Providing customer-focused technical support across software and hardware access control products, including troubleshooting via phone and helpdesk tickets.

As an apprentice, you will:

Learn from experienced colleagues
Develop role‑specific skills
Earn while you learn

During your apprenticeship, you will be expected to:

Attend relevant training or college sessions to meet academic requirements
Manage and prioritise your own daily workload
Build effective relationships with internal and external stakeholders

We are looking for individuals who:

Demonstrate a genuine interest in their chosen field
Are enthusiastic, proactive, and eager to learn
Hold equivalent GCSE Grades 9–4 in Maths and English
Are self‑motivated with strong organisational skills
Have a logical, methodical approach to problem‑solving
Show excellent attention to detail and accuracy
Can work effectively under pressure and meet deadlines

Our Apprenticeship programmes offer a valuable gateway into a rewarding career with a wide range of experiences and development opportunities.

To learn more, please click here.

We recognise that Early Talent represents the future of our business and can make a significant impact across our teams.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply Now

Refine Your Search

helpdesk support jobs in tipton, wmd

Apprenticeships at ASSA ABLOY UK

Senior Customer Service Advisor

2nd Line Help/Service desk Engineer

Helpdesk Agent

Helpdesk Operative

Administrator

Shift Maintenance Assistant

IT Support Apprentice

Customer Assurance Coordinator

First Line IT Support Engineer

Service Delivery Agent

Helpdesk Operator

2nd Line Support Engineer

Service Desk Manager

Workplace Concierge

IT Technician

Critical Incidents Co-Ordinator

Property & Development Administrator

Service Adviser

Facilities Assistant

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