2nd line engineer Work, Jobs in Toddington, Bdf (with Salaries)

2nd Line Infrastructure & Platform Engineer
MicroNet —Watford
- £35,000 - £45,000 a year
- Overtime
- Hybrid work
- SharePoint
- In-person
- Annual leave
Quick apply
11d
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
3rd line service desk engineer
Total IT Technology Solutions Ltd —Bedford
- £38,000 - £42,000 a year
- Full-time
- Customer service
- Mentoring
- Computer networking
- Annual leave
- Referral programme
Quick apply
8h
2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Training & development
- Communication skills
- Annual leave
Quick apply
7h
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Analytics
- Annual leave
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Computer networking
- Time management
- Annual leave
- Employee assistance programme
Quick apply
IT Support Engineer
DLRC —Letchworth
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
6d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Applications Support Technician - Level 1
ASSA ABLOY —Olney
- Communication skills
It Support Engineer 1st Line/2nd Line
Azteq Group Limited —Beaconsfield
- £28,000 - £34,000 a year
- Full-time
- Travel
- Computer networking
- SharePoint
- Free parking
- Referral programme
Quick apply
10d
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Communication skills
- Free parking
Quick apply
10d
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Continuous improvement
- Mentoring
Technical Services Engineer
Dr. Martens —Wollaston
- Full-time
- Hybrid work
- Bar
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Risk and Controls Lead - BAU
Tesco UK —Welwyn Garden City
- Full-time
- Presentation skills
- Continuous improvement
- Agile
- Employee assistance programme
3d

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2nd line engineer jobs near toddington, bdf

2nd Line Infrastructure & Platform Engineer

MicroNet
Watford

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
11 days ago

Benefits

Annual leave

Qualifications

Microsoft Windows Server
Technical troubleshooting
Technology infrastructure experience
Cloud infrastructure
Driving Licence
Systems administration experience
CCNA
Microsoft Exchange
Technical support
Network infrastructure
Firewall
Service restoration
CompTIA Network+
Network support
SharePoint
Root cause analysis
Microsoft Azure
PowerShell scripting
Intune

Full job description

Company Overview

MicroNet is a dynamic technology solutions provider dedicated to delivering innovative infrastructure and platform services. We empower organisations to optimise their IT environments through cutting-edge cloud, virtualization, and automation technologies.

MicroNet Global is an IT Managed Services provider with 22+ years' experience supporting the hospitality sector across the UK, US and Middle East. We're looking for a 2nd Line Infrastructure & Platform Engineer to join our Service Delivery team in Watford.

The role

You'll take ownership of complex incidents escalated from 1st Line and help keep our customers' core platforms secure, stable and performing. It's a hands-on technical role with real breadth — Microsoft 365, Azure, Windows Server, networking, backup and endpoint security — and plenty of project work alongside the BAU.

This isn't a ticket-closing job. We take an engineering-led approach: root cause analysis, automation, and permanent fixes rather than repeat visits to the same problem.

What you'll be doing

Owning and resolving escalated 2nd Line incidents, service requests and problems within SLA
Administering Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) and Azure environments
Managing Windows Server, Active Directory, DNS, DHCP and Group Policy
Supporting firewalls and networking (FortiGate, Ubiquiti, VPN and connectivity)
Maintaining backup and disaster recovery platforms, and responding to monitoring alerts
Carrying out root cause analysis and implementing approved changes
Supporting endpoint security, patching and vulnerability remediation, and investigating phishing and account compromise
Keeping customer documentation current in IT Glue and mentoring 1st Line colleagues

What we're looking for

3+ years' 2nd Line engineering experience, ideally within an MSP
Strong troubleshooting across infrastructure and core networking
Solid Microsoft 365 and Azure administration experience
Excellent written and spoken communication — you'll deal directly with customers, from technical teams up to senior leadership
Organised, proactive and comfortable working independently under pressure
Relevant Microsoft certifications (AZ-104, AZ-500, MD-102, MS-500, SC-300 or similar), or a genuine appetite to achieve them
Full UK driving licence preferred — occasional customer site visits

Nice to have: Autotask, Acronis, Datto EDR, IT Glue, VSA X, Cisco, DrayTek, Barracuda, Darktrace, Meraki MDM, Proofpoint, PowerShell, KQL, CCNA, Network+, ITIL 4 Foundation.

What we offer

£35,000 – £45,000 depending on experience, plus paid overtime
Hybrid working from our Watford office
23 days annual leave plus 8 bank holidays
Funded certifications and a continual professional development plan
A collaborative team that invests in growing its engineers

MicroNet Global is a Disability Confident employer. We're committed to equal opportunities and an inclusive recruitment process — let us know if you need any adjustments at any stage.

Apply now with your CV.

Pay: £35,000.00-£45,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

2nd line engineer jobs in toddington, bdf

2nd Line Infrastructure & Platform Engineer

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

3rd line service desk engineer

2nd Line Engineer

Technical Helpdesk

1st line Support Engineer

IT Support Engineer

2nd Line Support Technician

Technical Engineer - 2nd Line

Applications Support Technician - Level 1

It Support Engineer 1st Line/2nd Line

Level 2 IT Engineer

NOC 3rd Line Technical Team Leader

Technical Services Engineer

Tech Support Analyst

Risk and Controls Lead - BAU

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