Customer solutions specialist Work, Jobs in Toddington, Bdf (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
4d
Business Support Co-ordinator
IMServ Europe Ltd —Milton Keynes
- £18,000 a year
- Part-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
18h
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Free parking
Quick apply
14d
People Solutions Data Administrator
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
16h
Associate Delivery Manager
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Project management
- Communication skills
- Free parking
- Annual leave
Talent Acquisition Specialist
SHI International Corporation —Milton Keynes
- Full-time
- Microsoft Excel
- Data analysis skills
- Bachelor's degree
1d
Resident Liaison Officer
United Infrastructure —Dunstable
- Full-time
Quick apply
Engineering Administrator
Nationwide Platforms —Luton
- Full-time
- Microsoft Office
- Communication skills
10d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Scheduling Coordinator
IMServ Europe Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Data Centre Operator
Fujitsu —Stevenage
- Full-time
- Communication skills
9d
EMEA Benefits Specialist
Blackhawk Network —Hemel Hempstead
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Trackside Operative
DHL —Luton
- Overtime
- Spanish
- Microsoft Excel
- English
- Employee assistance programme
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Milton Keynes
- Temporary
- Customer service
Fleet Hire Operations Manager
M Group —Stevenage
- Microsoft Excel
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Field Service Engineer
Grant Instruments —Royston
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- AWS
- Free parking
- Health & wellbeing programme
Quick apply
Technical Sales Support Coordinator
Sensys Ltd —Biggleswade
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
11d
Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
Hybrid Sales Role
EcoPac Power Ltd —Long Crendon
- Sales
- English
- Microsoft Office
- Life insurance
Performance & Learning Officer
Luton Borough Council —Luton
- £33,143 - £36,363 a year
- Weekend availability
- Remote
- Analysis skills
- Presentation skills
- Organisational skills
- Relocation assistance
- Annual leave
20h

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customer solutions specialist jobs near toddington, bdf

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
4 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer solutions specialist jobs in toddington, bdf

Remote Support Desk Operative

Business Support Co-ordinator

Transport Planner – Tipper Fleet

People Solutions Data Administrator

Associate Delivery Manager

Talent Acquisition Specialist

Resident Liaison Officer

Engineering Administrator

Client Operations Manager

Scheduling Coordinator

Data Centre Operator

EMEA Benefits Specialist

Trackside Operative

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Fleet Hire Operations Manager

Field Service Engineer

Technical Sales Support Coordinator

Customer Loyalty Advisor

Hybrid Sales Role

Performance & Learning Officer

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