it support Work, Jobs in tong, shr (with Salaries)

IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
2d
Pathology IT Support Officer
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £32,073 - £39,043 a year
- Full-time
- Windows
1d
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Technical Support Engineer – IT
Enconvo UK —Telford
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
2d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £25,000 - £28,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
8d
IT Technician
Pipe Dream Fittings —Dudley
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- APIs
- Linux
Quick apply
5d
Housing Technical Support Officer
Telford and Wrekin Council —Telford
- £29,064 - £31,022 a year
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Free parking
- Employee discount
7h
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
IT Network Technician
Quattris Global —Wellington
- £25 - £27 an hour
- Temporary
- Schematics
- In-person
- Hand tools
- COVID-19 protective measures
Quick apply
4d
Junior IT Support Technician
yes computers limited stourbridge —Stourbridge
- From £24,785 a year
- Full-time
- Azure
- Travel
- Scripting
Quick apply
2d
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
1d
Advanced Technical Support Engineer
Schneider Electric —Telford
- Full-time
- Hybrid work
- Computer literacy
- English
- Programmable logic controllers
Helpdesk Engineer
Serveline IT Ltd —Stourbridge
- From £25,000 a year
- Monday to Friday
- Remote
- Azure
- Customer service
- Windows
23h
IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
11d
First Line Support Administrator
Severn Hospice —Shrewsbury
- £24,784.50 - £25,992.05 a year
- Full-time
- Hospice
- Communication skills
Quick apply
9d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave

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IT Support Apprentice

Epwin Group PLC -
Telford

Apply Now

Job details

Full-time
2 days ago

Qualifications

Management
English
Leadership

Full job description

Hours of Work: Monday-Friday (35 hrs per week)

Reports To: Group Head of ICT Infrastructure

Job Purpose:

To provide ICT Helpdesk support, handle user requests and troubleshoot ICT issues for Window Systems division users. Work closely with all areas of the business to support daily operations.

Promote and develop use of the ICT systems to generate efficiency improvements.

Key Accountabilities:

To provide 1st line support to all requests logged through the ICT Helpdesk system, as detailed below:

PC hardware and Desktop operating systems
Desktop software applications
Peripherals, such as, printers, telephones, etc.
Mobile device support
New equipment ordering and installation
Phone System administration and support
Promote cyber security awareness when dealing with requests
Management of ICT Storage room and consumables inventory levels
Asset management via the ICT Helpdesk system, to include software monitoring.
Escalation to 3rd party support and ensuring the request is resolved within agreed service levels.
Operate within a safe, healthy and environmentally responsible manner.
Creation of any documentation required to support the ICT change control process and internal procedures.
Ensuring that all areas of the ICT department are presented in a professional and organised manner.
Any additional tasks/projects, as requested by the Senior ICT Engineers and the ICT leadership team.

Key Experiences and Skills Required:

Microsoft 365 applications
Windows 11 OS
General PC Support
Basic PC hardware and peripheral repairs
Capable of clear and accurate communication, both written and verbal.

Desirables Skills, Qualifications and Experience Required:

Five GCSEs at level 4 or above, including English Language, Maths and a Science or Technology subject.

Personal Attributes:

Action orientated – Able to deal with problems in appropriate time frames
Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
High Standards – demonstrating a motivation to improve standards and thereby making a real difference, challenging inadequate solutions
Integrity and trust – demonstrating a sense of commitment to openness, honesty, loyalty and high standards in undertaking the role
People management – demonstrating commitment to working and engaging constructively with internal and external stakeholders

Apply Now

Refine Your Search

it support jobs in tong, shr

IT Support Apprentice

Pathology IT Support Officer

IT Technician

Technical Support Engineer – IT

ICT Support Analyst - Birmingham

Service Desk Analyst / IT Support Help Desk Technician

Onsite IT Support Analyst - 1st/2nd line

IT Support Technician

IT Technician

Housing Technical Support Officer

Senior IT Support Technician / Team Lead

IT Network Technician

Junior IT Support Technician

1st Line Service Desk Analyst

Advanced Technical Support Engineer

Helpdesk Engineer

IT Support Analyst

IT Support Engineer

First Line Support Administrator

IT Support Specialist

I want to receive the latest job alerts for it support in tong, shr

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