Insight manager Work, Jobs in Tonypandy, Rct (with Salaries)

Customer Insight and Research Manager
Transport for Wales —Pontypridd
- Marketing
Strategic Accounts Executive
Tes Global —Llantrisant
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
Quick apply
20h
Business Case Manager
Office for National Statistics —Newport
- £56,861 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Analytics
12d
Senior Communications Manager
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
3d
National Account Manager
AU Vodka —Swansea
- £50,000 - £55,000 a year
- Remote
- Customer service
- Business development
- Communication skills
Research and Insight Manager
Moondance Cancer Initiative —Cardiff
- £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Annual leave
Quick apply
14d
Senior Member Support Manager
Yonder —Cardiff
- £64,210 - £78,055 a year
- Hybrid work
- Team management
- AI
- Annual leave
Regional Manager - WPA
WPA —Ystrad Mynach
- £63,038 a year
- Full-time
- Analysis skills
- Employee discount
4d
Procurement Manager
Sigma 3 Kitchens —Pontyclun
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
12d
Senior Product Manager
Companies House —Cardiff
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
1d
Business Development Manager
Wilmington plc —Cardiff
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
12h
Lead Digital Relationship Manager
OFGEM —Cardiff
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
5d
Account Manager
Wilmington plc —Cardiff
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee discount
12h
Project Support Manager- Future Workforce Solution
NHS Wales Shared Services Partnership —Cardiff
- £32,557 - £39,631 a year
- Full-time
- Continuous improvement
3d
Employee Relations Advisor
OFGEM —Cardiff
- £35,232 - £48,561 a year
- Part-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
14d
Senior Marketing Executive
Unify Brand Partnerships —Cwmbran
- £36,000 - £38,000 a year
- Weekend availability
- Marketing
- Presentation skills
- No degree
- Employee discount
Quick apply
6d
Senior Planner
AmcoGiffen —Llantrisant
- £65,000 - £75,000 a year
- Full-time
- Civil engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Life insurance
Quick apply
Senior Client Solutions Manager
ArribaCom Communications Ltd. —Cardiff
- £46,876 - £65,000 a year
- Full-time
- Salesforce
- Data analysis skills
- Analysis skills
- Health & wellbeing programme
Quick apply
19h
Product Manager
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
8d
Project Manager
Intellectual Property Office —Newport
- £47,766 - £50,155 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Free parking
- Annual leave
8d

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Customer Insight and Research Manager

Transport for Wales -
Pontypridd

Apply Now

Job details

Qualifications

Report writing
Dashboard visualisation
Stakeholder collaboration
Marketing
Stakeholder liaison
Business analysis
Customer segmentation
Market research
Audience segmentation
Business requirements
Market analysis and research experience
Welsh

Full job description

The Role
The build a robust, representative insight into the population Transport for Wales (TfW) serves and will inform and drive strategic decisions across marketing, customer experience, brand, and the wider business. Focusing on travel behaviours and attitudes, the role will lead TfW's approach to research and insight, becoming the organisation's subject-matter expert and champion evidence-based decision making.

Role responsibilities
Lead and develop a collaborative research and insights team by establishing clear processes, standards, and governance to ensure the delivery of timely, high-quality insights. These insights must inform decision-making and drive meaningful impact across commercial and strategic priorities.
Deliver trusted, representative insight into customers, potential customers, and stakeholders by analysing our customer demographic and segmentation data to inform key decisions and support commercial and strategic goals.
Be the trusted subject matter expert by championing and embedding TfW's strategic approach to research and insight, increasing its influence on key decisions and the achievement of commercial and strategic goals.
Collaborate with key stakeholders to lead the development of TfW's segmentation dashboard by enabling targeted, data-driven decision-making to ensure it becomes a strategic cornerstone of the organisation's research and insight approach.
Lead the development of TfW's marketing mix modelling by collaborating with key internal stakeholders, to ensure that it produces robust outcomes and informs key marketing and brand decisions.
Inform strategic marketing, customer experience, brand and other decisions by analysing and interpreting complex data, information and insight from a range of sources to present findings
Develop and maintain an annual research and insights plan by aligning with corporate objectives and business needs to inform key decisions, budget setting, and strategic priorities.
Support in informing strategic decision-making by developing TfW's Have Your Say platform to recruit and maintain a representative panel, enabling the generation of meaningful insights that reflect diverse voices.
Lead on the procurement of technology and services that support TfW's strategic research and insight approach by identifying and recommending platforms to ensure the tools are fit for purpose, scalable, and enable high-quality, actionable intelligence.
Influence best practice where relevant by engaging with industry bodies and peer organisations to build expertise, and to ensure TfW benefits from the latest insight and innovation.
Who we're looking for
Degree in marketing or a related field (including consumer behaviour or market research / or experience of working in a similar role in.
Comprehensive understanding of consumer/ customer market research principles and their application in a business environment.
Experience of assessing complex business requirements and specifying / recommending the most appropriate research approach to deliver representative insight.
Demonstrable experience of analysing and interpreting quantitative and qualitative data to present findings and make strategic and tactical recommendations.
Experience of drafting reports, presentations and other content based on research findings to support strategic decision-making.

Welsh Language Skills
While not essential for this role, Welsh language skills would make a great addition to your application.
TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.
We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.
This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

insight manager jobs in tonypandy, rct

Customer Insight and Research Manager

Strategic Accounts Executive

Business Case Manager

Senior Communications Manager

National Account Manager

Research and Insight Manager

Senior Member Support Manager

Regional Manager - WPA

Procurement Manager

Senior Product Manager

Business Development Manager

Lead Digital Relationship Manager

Account Manager

Project Support Manager- Future Workforce Solution

Employee Relations Advisor

Senior Marketing Executive

Senior Planner

Senior Client Solutions Manager

Product Manager

Project Manager

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