Customer experience advisor Work, Jobs in Tooting, Gtl (with Salaries)

SENIOR SALES ASSOCIATE
Brunello Cucinelli —London
- Full-time
- CRM software
- Customer service
- Organisational skills
3d
Sales Advisor
Hotel Chocolat —London
- £14.15 an hour
- Customer service
- Hotel
- Café
- Employee discount
Customer Service Advisor
British Business Bank —London
- £27,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Sales & Patient Advisor
Harley Street Clinic —London
- From £14 an hour
- Part-time
- CRM software
- Sales
- English
- Employee discount
Quick apply
Sales Advisor
PetsCorner —Merton
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Customer Service Advisor - Part Time
Newham Council —London
- £35,520 - £36,585 a year
- Part-time
8d
Sales Advisor
The Dune Group —London
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Call Centre Advisor
Linia Skin Clinic —London
- £25,700 - £28,000 a year
- Temporary
- Hybrid work
- Spanish
- English
- Travel
- Employee discount
Quick apply
3d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
10d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —London
- £3,800 a month
- Full-time
- Sales
Quick apply
Apprentice Retail Sales Assistant
Superdrug —Streatham
- £9.95 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Casual Sales Assistant
House of Fraser —Croydon
- Part-time
- Customer service
- Employee discount
Quick apply
Saturday Sales Advisor
PetsCorner —Richmond
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Admissions Advisor
Inspired —London
- £25,000 a year
- Full-time
- Remote
- CRM software
- Communication skills
- School
Customer Service Advisor
L&Q —London
- £26,710 - £28,275 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
1d
Sales Advisor (1yr FTC)
The Dune Group —Kingston upon Thames
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
11d
Sales Advisor
FlooringSuperstore.com —Croydon
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
11d
Sales Advisor (m/w/d)
jean-gilles divina —London
- £214 - £2,141 a year
- Part-time
- Remote
- Social media management
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Retail Travel Advisor – London
Virgin Atlantic —London
- £27,454 a year
- Part-time
- Hotel
- Travel
- Guest services
Seasonal Sales Advisor
The White Company —Wimbledon
- Seasonal
5d

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SENIOR SALES ASSOCIATE

Brunello Cucinelli -
London

Apply Now

Job details

Full-time
3 days ago

Qualifications

CRM software
Client engagement
Customer service
Retail sales experience
Fashion retail
Customer loyalty building
Organisational skills
Relationship management
Customer interaction
Retail experience
Sales and customer service experience
Communication skills

Full job description

Profile

For the role of Senior Sales Associate, we are seeking a candidate who combines extensive retail expertise with a genuine passion for luxury and excellence in customer service. The ideal candidate demonstrates a mature and refined approach to client engagement, serving as a trusted ambassador of the brand and contributing to the overall excellence of the boutique experience.

A professional who is able to illustrate the exceptional quality of the craftsmanship and materials with confidence and credibility, guiding clients through the brand's distinctive style and seasonal collections while maintaining the discretion, elegance and authenticity that characterise the company philosophy. In addition, the Senior Sales Associate acts as a point of reference within the boutique, sharing best practices and contributing positively to team development and customer satisfaction.

Role Responsibilities

As a key representative of the brand, the Senior Sales Associate is entrusted with delivering an elevated customer experience while embodying the company philosophy through every client interaction. The role requires a deep understanding of the values, craftsmanship and heritage that connect the work carried out in Solomeo to the experience offered within the boutique.

The quality we aspire to provide is expressed first through personal presentation and conduct within the store, reflecting the standards of casual elegance and signature luxury that distinguish the brand. Equally important is the ability to establish meaningful and lasting relationships with clients, offering a highly personalised service and acting as a trusted advisor throughout their journey with the brand.

The Senior Sales Associate is expected to maintain an advanced level of product knowledge, understanding not only the features of the collections but also the philosophy, materials and craftsmanship behind each creation. This expertise enables the individual to confidently guide clients through the collection, styling proposals and purchasing decisions, creating a memorable and distinctive experience aligned with the brand's standards.

In addition to sales activities, the Senior Sales Associate contributes actively to the achievement of boutique targets through effective clienteling initiatives, CRM utilisation and the development of long-term customer relationships. The role involves identifying commercial opportunities, supporting customer retention strategies and contributing to the growth of the boutique's client portfolio.

The position also requires collaboration with the Store Management team in ensuring the highest operational standards across the boutique. This includes supporting the coordination of daily activities, assisting with visual merchandising execution, maintaining impeccable product presentation, and contributing to stock organisation and inventory accuracy.

Through professionalism, initiative and leadership by example, the Senior Sales Associate helps foster a collaborative working environment, supporting colleagues and contributing to a culture of excellence in service and execution.

Qualifications

To be successful in this role, candidates should be fluent in English and possess at least four years of experience within a luxury or premium retail environment, with a proven track record of delivering exceptional customer service and achieving sales objectives.

The ideal candidate will complement their experience with a combination of commercial awareness, relationship-building capabilities and a strong sense of ownership. The following qualifications will be particularly valued:

Excellent communication and interpersonal skills, with the ability to build long-term relationships with a discerning clientele.
Advanced clienteling capabilities and experience in developing, managing and growing a personal customer portfolio.
Strong attention to detail and consistently high standards of professionalism and personal presentation.
Ability to act as a role model within the team, sharing knowledge and supporting colleagues in achieving service excellence.
Proactive, solution-oriented and collaborative approach, with the ability to perform effectively in a dynamic luxury retail environment.
Strong organisational and operational skills, including experience with stock management and boutique procedures.
Confident use of CRM tools and customer engagement platforms to support business development and retention activities.
Additional language skills are highly appreciated and considered a valuable asset.

Selection Process:

At Brunello Cucinelli, the person is placed at the centre of every process. For this reason, each application is reviewed with genuine care and respect by a member of our Human Resources Department, as we believe in the value of human insight, guided by careful consideration rather than automated processes.

Should a professional profile resonate with the role, the candidate will take part in a clear and structured selection process, beginning with an initial telephone conversation with a member of the People & Culture team, which may be followed by an interview with the line manager; any further steps will be progressively shared.

Brunello Cucinelli is committed to ensuring equal opportunities, nurturing a working environment that embraces inclusion and honours diversity, aligned with our corporate values.

Apply Now

Refine Your Search

customer experience advisor jobs in tooting, gtl

SENIOR SALES ASSOCIATE

Sales Advisor

Customer Service Advisor

Sales & Patient Advisor

Sales Advisor

Customer Service Advisor - Part Time

Sales Advisor

Call Centre Advisor

Trainee Customer Resolutions Advisor

JUNIOR SALES ADVISOR

Apprentice Retail Sales Assistant

Casual Sales Assistant

Saturday Sales Advisor

Admissions Advisor

Customer Service Advisor

Sales Advisor (1yr FTC)

Sales Advisor

Sales Advisor (m/w/d)

Retail Travel Advisor – London

Seasonal Sales Advisor

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