Insurance advisor Work, Jobs in Torfaen (with Salaries)

Patient Contact Centre Advisor
Spire Healthcare —Cardiff
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Communication skills
Customer Experience Advisor
LegalAndGeneral —Cardiff
- £24,720 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
1d
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Customer service
- Computer literacy
- English
- Employee discount
- Life insurance
Quick apply
10d
New Business Customer Advisor
Admiral —Cardiff
- From £26,300 a year
- Full-time
- Hybrid work
- Communication skills
8d
Private Patient Sales Advisor
Spire Healthcare —Cardiff
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Customer Sales Advisor
Admiral —Cardiff
- £26,300 a year
- Communication skills
- Annual leave
Health, Safety & Environment Advisor
Orangebox —Cardiff
- Up to £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
7d
Insurance Operations Advisor (Portuguese Speaking)
Acquis Insurance Management —Newport
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Analysis skills
- Free parking
- Annual leave
Quick apply
7d
Legal Advisor
RAC —Bristol
- Up to £28,000 a year
- Master's degree
- Contracts
- Communication skills
- Annual leave
- Flexible schedule
8d
Tesco Travel Money Advisor
Travelex —Newport
- £13.50 an hour
- Overtime
- Employee discount
Customer Experience Advisor
Legal & General Investment Management —Cardiff
- £24,720 a year
- Monday to Friday
- Communication skills
- Employee discount
1d
People Partner
Cyfannol Womens Aid —Pontypool
- £37,271 - £40,993 a year
- Full-time
- Continuous improvement
- Travel
- Human resources
Quick apply
6d
Trainee Insurance Broker
Marsh —Cardiff
- Full-time
- Customer service
- Bachelor's degree
8d
Health & Safety Advisor
Dauson Environmental Group —Cardiff
- From £37,500 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
10d
Customer Service Advisor - Midnights Team
Capital on Tap —Cardiff
- £28,500 a year
- Monday to Friday
- Hybrid work
- Communication skills
Legal Inbound Support Agent (Part Time)
RAC —Bristol
- Computer skills
- Communication skills
- Annual leave
- Employee discount
10d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Client Services & Front of House Advisor - Pontyclun
JNP Legal —Pontyclun
- From £23,132.20 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Patient Contact Centre Advisor

Spire Healthcare -
Cardiff

Apply Now

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Private medical insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
SAP
Patient appointment coordination
Patient service
Numeracy
Appointment booking and call handling
Organisational skills
Computer skills
Customer support
Communication skills

Full job description

Patient Contact Centre Advisor | Cardiff PSC | Full Time | Permanent | Competitive salary plus excellent benefits.

Please note that these vacancies are based in our Patient Support Centre in St Mellons, Cardiff

Please note - Induction training will be held for 2 weeks (9am to 5pm) following this, shifts will vary between the hours of 8am to 7pm Monday to Friday with occasional Saturday shifts.

Please only apply if you can commit to this!

As a Patient Contact Centre Advisor, you will be responsible to ensure the provision and maintenance of an efficient patient customer service experience within the centre.

Duties and Responsibilities:

Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP)
Manage the telephone lines in an effective and timely manner
Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations)
Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter

Who are we looking for:

Demonstrable literacy and numeracy skills
Track record of successful delivery in a similar role, in an office and / or customer service environment
Experience of handling high call volumes in a fast paced environment
High level of PC literacy and experience of using multiple systems and programmes
Excellent interpersonal and communication skills
The ability to work effectively as part of a team
Able to work under pressure and to tight deadlines, with good organisational skills

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

35 days annual leave inclusive of bank holidays - pro rata
Employer and employee contributory pension with flexible retirement options
‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Free Car park
Free DBS
Private medical insurance
Life assurance

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

Apply Now

Refine Your Search

insurance advisor jobs in torfaen

Patient Contact Centre Advisor

Customer Service Advisor

Customer Service Advisor - Days

Customer Experience Advisor

Customer Service Advisor

New Business Customer Advisor

Private Patient Sales Advisor

Customer Sales Advisor

Health, Safety & Environment Advisor

Insurance Operations Advisor (Portuguese Speaking)

Legal Advisor

Tesco Travel Money Advisor

Customer Experience Advisor

People Partner

Trainee Insurance Broker

Health & Safety Advisor

Customer Service Advisor - Midnights Team

Legal Inbound Support Agent (Part Time)

Customer Support Advisor

Client Services & Front of House Advisor - Pontyclun

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