Automotive service advisor Work, Jobs in Torpoint, Con (with Salaries)

Service Advisor
Ocean Group —Plymouth
- £28,187 a year
- Rotating shift
Quick apply
10h
Service Advisor
West End Motors (Bodmin) Ltd. —Bodmin
- From £29,120 a year
- Full-time
- Sales
- Customer service
- Maintenance
- Free parking
Quick apply
14d
Parts Advisor
Alan Skuse Car, Van & Truck Parts Ltd —Totnes
- £32,000 - £38,000 a year
- Full-time
- Bilingual
- Maintenance
- Organisational skills
Quick apply
7d

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Customer Service Advisor
EE —Plymouth
Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are…
£26,116 - £26,738 a year
5d
Customer Service Advisor Part Time
EE —Plymouth
Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off. Volunteering Days: Paid time off to give back to your local community.
£13,928.53 a year

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Service Advisor

Ocean Group -
Plymouth

Quick apply

Job details

£28,187 a year
10 hours ago

Benefits

Company pension
Car scheme

Qualifications

Driving Licence

Full job description

BMW Service Advisor
OTE £37,600

Passionate about delivering exceptional customer experiences? Looking to develop your career with one of the world's most prestigious automotive brands?
Due to internal progression, Ocean BMW is looking for a professional and customer-focused Service Advisor to join our successful Aftersales team. This is an exciting opportunity to work in a fast-paced, premium environment where customer satisfaction is at the heart of everything we do.

The Role
As a BMW Service Advisor, you'll be the main point of contact for customers throughout their service and repair journey, ensuring they receive a seamless, professional experience from booking through to vehicle handover.
Key responsibilities include:

Delivering outstanding customer service in line with BMW and Ocean Group standards.
Managing customer bookings, vehicle check-ins and handovers.
Keeping customers informed throughout the repair process.
Liaising with technicians, Workshop Control and Parts teams to ensure efficient workflow.
Presenting Vehicle Health Check findings and recommending additional work where appropriate.
Resolving customer queries professionally and effectively.
Maintaining accurate service records and documentation.
Contributing to customer satisfaction and departmental performance targets.

About You
We're looking for someone who:

Is passionate about delivering excellent customer service.
Communicates confidently and professionally.
Is organised, proactive and able to thrive in a busy environment.
Enjoys building strong customer relationships.
Works well as part of a team.

A full UK driving licence is essential.

Working Hours
42.5 hours per week
Monday-Friday on a rotating shift pattern:

7:30am - 4:30pm
8:00am - 5:00pm
9:00am - 6:00pm

Saturday mornings on a rota basis (8:30am - 1:00pm)

What We Offer

30 days holiday including bank holidays
Company pension scheme
Employee car scheme
BMW manufacturer training and development
Genuine career progression opportunities
The opportunity to represent a world-renowned premium brand within a local family business setting.

If you're looking to join a supportive team and build your career with BMW, we'd love to hear from you.

Quick apply

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