Hotel & accommodations guest services staff Work, Jobs in Torquay, Dev (with Salaries)

Hotel Receptionist
TLH Leisure Resort —Torquay
- Up to £12.71 an hour
- Part-time
- Customer service
- Hotel
- Front desk
- Free parking
- Annual leave
Quick apply
1d
Reservationist
The Imperial Torquay - Sales / Res / Events —Torquay
- £13 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
Hotel Receptionist - Part Time
Alfa Holiday Group —Torquay
- £13.45 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
4d
Receptionist
Park Holidays UK —Dawlish
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Holiday Sales - Owner and Guest Experience Advisor - HS1
Parkdean Resorts —Kingsbridge
- £12.71 an hour
- Sales
- No experience needed
- Front desk
- Store discount
- Employee assistance programme
Quick apply
Night Team Member
The Marine Hotel —Paignton
- From £12.71 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Night Porter
Livermead House Hotel —Torquay
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Annual leave
Quick apply
Bookings Administrator & General Office Assistant
Your Devon Escape Ltd —Dartmouth
- £13.46 - £14.42 an hour
- Full-time
- Microsoft Word
- Hospitality
- Customer service
Quick apply
1d
Guest Relations Assistant
Burgh Island Hotel —Kingsbridge
- £15,862.08 a year
- Overtime
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Nights - Team Member
Premier Inn —Torquay
- Up to £13.16 an hour
- Weekend availability
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
7d
Spa Receptionist
Sidmouth Harbour Hotel —Sidmouth
- Part-time
- English
- Hotel
- Employee discount
Quick apply
9d
Guest Experience Team Member
Haven —Exmouth
- Up to £12.71 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Night Porter
Berry Head Hotel Ltd —Brixham
- From £13.50 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Exeter
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
Night Porter
Woodbury Park Hotel & Golf Club —Exeter
- £28,000 a year
- Weekend availability
- Hospitality
- Hotel
- Hotel experience
- Free parking
- Employee assistance programme
1d
Concierge
Boringdon Hall —Plymouth
- £12.75 - £13.25 an hour
- Part-time
- Hotel
- Guest services
- Phone etiquette
- Employee discount
- Gym membership
Quick apply
4d
Team Member F&B
Atlas Hotels —Exeter
- £12.90 an hour
- Bar
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
2d
Front of House Assistant
Gidleigh Park - Reception —Chagford
- £12.85 an hour
- Full-time
- Hotel
- Front desk
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
2d
Night Porter
Gidleigh Park - Reception —Chagford
- Full-time
- Hotel
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
1d
Night Porter
Valor Hospitality —Exeter
- £26,436.80 a year
- Weekend availability
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
1d

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Hotel Receptionist

TLH Leisure Resort -
Torquay

Quick apply

Job details

Permanent | Part-time
Up to £12.71 an hour
1 day ago

Benefits

Free parking
Annual leave
Discounted or free food
Company pension
Employee discount

Qualifications

Customer service
Front desk
Customer support
Guest services
Hotel experience

Full job description

It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year! Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a Hotel Receptionist, working across TLH resort receptions, you will be responsible for providing exceptional front-of-house service with a high level of courtesy and professionalism, and for providing a relaxing environment where guests feel refreshed & revived and look forward to repeating the holiday experience.

Previous Hotel Reception experience is desired, but not essential. Good customer service skills are crucial.

Your responsibilities will include:

Greeting guests and customers warmly, creating an instantly positive first point of contact experience. Representing the business with a positive attitude and professional approach
Providing customer support and use of resources and product knowledge to assist customers’ queries
Taking and directing calls, managing reception daily diaries and hotel information
Taking reservations and managing room bookings, including the rooms door card system
Completing administrative tasks to an outstanding level of accuracy, including but not limited to filing, delivering and accepting emails, liaising with other hotel departments as required to help continuously enhance the customer experience
Maintaining good reception and conference diary updates, for meetings and conferences
Maintaining front door security and reporting
Putting through the sale of items from Hotel bars and Restaurant
Cleaning, organising, and maintaining the reception work area

Our values - STARS

Our values are integral to our business and guide how we operate at every level of the organisation. The ideal candidate's STARS values for this role are:

Service – Being the welcoming face of TLH when our guests arrive, you will deliver an exceptional guest experience demonstrating excellent interpersonal and organisation skills.
Teamwork – Working closely with other members of the TLH team, such as the Duty Manager and Porters, supporting each other to create a seamless check-in and checkout process
Attitude – A friendly and welcoming attitude with the ability and confidence to help implement and embrace ongoing enhancements to the guest reception experience. Enjoy working with people and aspire to provide the very best service to guests at all times.
Respect – Being respectful to guests and other members of the TLH team and being able to recognise individual identities.
Safe and Sustainable – Ensuring safe working practices are maintained and health and safety standards are adhered to.

What we have to offer:

As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

Free use of the leisure facilities (during selected times)
Discounts on Aztec Spa treatments and facilities
Discounts on accommodation and Aztec Leisure memberships for friends and family
Full induction to ensure you hit the ground running
Free staff meals whilst on duty
Free parking
Up to 28 days annual leave
Workplace pension scheme (subject to eligibility criteria)

Hours and Rate of pay:

This is a full-time permanent role of 30 hours, requiring some evening and weekend availability.

Early shifts start from 7.30 am and late shifts can finish at 10pm.

Hourly Rate:

£12.71 per hour - Aged 21+

£10.85 per hour for aged18-20

£9.50 per hour for aged 16-17)

About TLH Leisure Resort

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

Ready to apply?

Are you ready to join the TLH family? We’d love to meet you and discuss how you would be the perfect fit for this role. Please submit your CV and covering letter and apply online today. If shortlisted, we will be in touch to arrange an interview. If you are intending to park on site whilst attending an interview, please ensure you register your vehicle at Hotel Reception to secure free parking.

Pay: Up to £12.71 per hour

Benefits:

Discounted or free food
Employee discount

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in torquay, dev

Hotel Receptionist

Reservationist

Hotel Receptionist - Part Time

Receptionist

Holiday Sales - Owner and Guest Experience Advisor - HS1

Night Team Member

Night Porter

Bookings Administrator & General Office Assistant

Guest Relations Assistant

Nights - Team Member

Spa Receptionist

Guest Experience Team Member

Night Porter

Ground Floor - Team Member

Night Porter

Concierge

Team Member F&B

Front of House Assistant

Night Porter

Night Porter

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