customer experience specialist Work, Jobs in totnes, dev (with Salaries)

Sales Controller - Paignton
City West Country Ltd —Paignton
- Up to £57,278.78 a year
- Call to connect
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Trainee Technician, National Windscreens TORQUAY
National Windscreens —Torquay
- From £28,179 a year
- Full-time
- Hybrid work
- No experience needed
- Classroom experience
- Employee assistance programme
- Employee discount
10d
Customer Assistant
Lidl —Bovey Tracey
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
6d
Embroidery and Print Assistant
VX3 —Paignton
- £26,500 a year
- Full-time
- Warehouse experience
- Employee discount
Quick apply
5d
CAS Senior Administrator
South Devon College —Paignton
- £24,714 - £25,332 a year
- Full-time
- Management
- IT
- Annual leave
- Employee assistance programme
1d
Mobile Deputy Shop Manager
Rowcroft Hospice —Torbay
- £12.98 an hour
- Part-time
Retail Volunteer - Churston
Rowcroft Hospice —Paignton
- Call to connect
- Hospice
- Café
Admin Assistant
BRC Jobs —Plymouth
- £14.46 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Typing
Quick apply
1d
Retail Sales Assistant
Redpost Equestrian —Totnes
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Store discount
Quick apply
10d
Customer Champion
Tapi —Exeter
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
11d
Maintenance Assistant
Sanctuary Supported Living —Torquay
- £13.41 an hour
- Full-time
- Customer service
- Maintenance
- Driving
- Employee assistance programme
- Employee discount
Quick apply
8d
Test Technician (Solutions)
Spirent Communications PLC —Paignton
- Full-time
- Assembly
- Linux
- Communication skills
- Free parking
Quick apply
Courier Service Specialist
Evri —Paignton
- £28,000 - £32,000 a year
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
2d
Retail security officer
Bardwood —Totnes
- £12.71 an hour
- Part-time
Quick apply
Human Resources Business Partner - Level 3 - 37 Hours
Torbay Council —Torquay
- £42,839 - £46,142 a year
- Call to connect
- Hybrid work
- English
- Human resources
- Communication skills
Quick apply
10d
Dental Nurse
Bupa Dental Care —Newton Abbot
- Monday to Friday
- Employee assistance programme
- Employee discount
Deputy Head of Estates
University Hospitals Plymouth NHS Trust —Plymouth
- £66,582 - £77,368 a year
- Full-time
- Engineering
4d
Catering Assistant/Cook - Ella’s Café Lounges (Preston/Chelston)
Rowcroft Hospice —Torbay
- £13.14 an hour
- Call to connect
- Hospitality
- Hospice
- Café
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Plymouth
- Temporary
- Customer service
Retail Volunteer - Paignton
Rowcroft Hospice —Paignton
- Call to connect
- Hospice

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Sales Controller - Paignton

City West Country Ltd -
Paignton

Quick apply

Job details

Up to £57,278.78 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Sales

Full job description

Salary: up to £57,278.78 per annum

Hours: Monday to Friday 08:00-18:00 and weekends on a rota basis

Location: Our Brand New Site in Paignton!

City West Country is growing! We are proud to be expanding our business and opening a brand new Chery and Tangelo dealership in Paignton. We need experienced and driven sales people, ready for their next move to join the team. Do you feel like this could be you? Are you ready to be a part of something new? Apply today!

Who are City West Country?

We are a privately owned, awardwinning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand into Paignton, were offering the right candidate the chance to thrive in a fastpaced, forwardthinking environment

Owned by a fatherandson team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies!

What can we offer you?

Insurance and Fuel Allowance
Achievable bonus scheme
Top industry training
Employee Car Scheme
25 days holiday + bank holidays
Scottish Widows salary sacrifice pension scheme
Access to our exclusive Benefits Hub discounts on big brands
Employee Assistance Programme
Cycle to work scheme and eye care vouchers
Life assurance 1 x basic salaryLong Service Awards to celebrate your milestones

What Youll Be Doing

As a Sales Controller you will drive sales and profitability within the retail automotive environment by maximising opportunities, managing vehicle transactions, and consistently delivering excellent customer service. Key is you will support team success by ensuring compliance with company processes, contributing to financial targets, and assisting in the training and development of Sales Consultants.

Key Responsibilities

Ensure all enquiries are responded to within expected timeframes.
Ensure all enquiries are dealt with in line with our qualification expectations.
To coach our sales Consultants if minimum qualification expectations are not met.
Ensure all customers are treated fairly and are presented with our full protection care pack.
Conduct regular quality checks of leads received. Identify and provide coaching for areas of development.
Conduct daily check-ins to ensure no customer need is left unanswered and all customers are responded to throughout the day.
Ensure Sales Consultants has followed our sales process.
Second, face all customer enquiries regardless of showroom or digital contact.
Ensure customer journey is consistent and compliant and offers the best opportunity to convert an enquiry into a sale.
Provide added value to the overall customer journey and deal.
Ensure high levels of Sales Consultant engagement, customer satisfaction and quality of deal (margin/IPRD/etc.).
Work with Sales Consultants and on-site teams to ensure, where possible, vehicles are handed over within 72hrs of order.
Work with Sale Managers/Assistant Sales Manager to ensure vehicles are prepared within reasonable time to achieve the above.
Work with Sales Consultants Assistant Sales Manager and Sales Managers to ensure all part-exchanges are verified as a truerepresentation and fair deal, and ensure all necessary paperwork is evidenced.
Handle all customer complaints professionally and within appropriate and agreed timescales, ensuring customer satisfaction.Escalate where necessary.
Responsible for ensuring ITC records are completed within the required time frames ensuring all deals are compliant and are signedoff accordingly.
Act as gatekeeper for all customer interactions.

What Were Looking For

Previous sales experience within the Motor industry.
Experience of a customer focussed environment.
Specialist knowledge of F&I and MBI vehicle valuation
Administration & IT skills

Is This You?

If youre excited by this great opportunity, we'd love to hear from you! Apply today and join a company that values performance, passion and progression.

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.

Want to discuss this role? Call Beth Williams on 01392 825073 or email [email protected]

Quick apply

Refine Your Search

customer experience specialist jobs in totnes, dev

Sales Controller - Paignton

Trainee Technician, National Windscreens TORQUAY

Customer Assistant

Embroidery and Print Assistant

CAS Senior Administrator

Mobile Deputy Shop Manager

Retail Volunteer - Churston

Admin Assistant

Retail Sales Assistant

Customer Champion

Maintenance Assistant

Test Technician (Solutions)

Courier Service Specialist

Retail security officer

Human Resources Business Partner - Level 3 - 37 Hours

Dental Nurse

Deputy Head of Estates

Catering Assistant/Cook - Ella’s Café Lounges (Preston/Chelston)

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Retail Volunteer - Paignton

I want to receive the latest job alerts for customer experience specialist in totnes, dev

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