Customer service manager Work, Jobs in Tottenham Green (with Salaries)

Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
7d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
6d
General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Trainee Shop Manager
Farmfoods —Walthamstow
- £32,648.16 - £35,306.88 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
Quick apply
Customer Service Manager
International Workplace Group plc —Brentwood
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
eCommerce Manager - remote
Hornblower —London
- £45,000 a year
- Remote
- Analysis skills
- Project management
- Product management
Quick apply
11d
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Customer success manager
SECCL —London
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- APIs
- Employee discount
Customer Service Manager
Mitie —London
- Full-time
- Customer service
- Travel
- Organisational skills
Customer Service Manager
Omaze —London
- Full-time
- Hybrid work
- Customer service
- IT
- Annual leave
LCW IT Service Manager
Boston Consulting Group —London
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree

I want to receive the latest job alerts for customer service manager in tottenham green

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near tottenham green

Head of Fleet

KJ PCO RENTALS LTD -
Enfield

Quick apply

Job details

Permanent | Full-time
£40,000 - £55,000 a year
7 days ago

Benefits

Health & wellbeing programme
Company car
Company pension

Qualifications

Driving Licence
Management
Driving
Organisational skills
Leadership
Communication skills

Full job description

JD - Head of Fleet

Overview

We are looking for an experienced and driven Head of Fleet to lead the day-to-day management of our fleet operation, ensuring our vehicles remain compliant, roadworthy and available for customers.

This is a senior leadership role responsible for fleet maintenance, compliance, supplier management, claims oversight and operational performance. You will lead the Fleet team, work closely with our Claims department to minimise vehicle downtime and support the business in reducing its overall loss ratio.

The successful candidate will be commercially minded, highly organised and passionate about driving operational efficiency, reducing costs and maximising fleet utilisation.

Key Responsibilities

Fleet Operations

Lead the maintenance, repair and logistics of the company fleet.
Oversee all aspects of vehicle compliance, including servicing, MOTs, licensing and inspections.
Ensure fleet utilisation is maximised by reducing vehicle downtime and improving turnaround times.
Take ownership of the Fleet Management System, ensuring all vehicle records, reminders, documentation and statuses are accurate and up to date.
Conduct regular quality inspections to ensure completed repairs meet company standards before vehicles are returned to service.
Identify opportunities to improve operational processes and increase efficiency across the department.

Supplier & Garage Management

Build and maintain strong relationships with garage partners, suppliers and manufacturers.
Ensure all suppliers meet agreed service level agreements (SLAs), repair quality standards and turnaround times.
Negotiate competitive pricing and identify opportunities to reduce maintenance and repair costs without compromising quality.
Monitor supplier performance and implement improvements where required.

Claims & Risk Management

Work closely with the Claims department to ensure vehicles involved in accidents are repaired and returned to service as quickly as possible.
Support the Claims team in reducing the company's overall loss ratio by mitigating costs, improving risk management, and identifying opportunities to reduce future claims.
Make commercial decisions on the settlement of claims, balancing repair costs, vehicle value and business impact to achieve the best commercial outcome.
Assist with insurer, third-party and repair partner negotiations where required.
Assist with repair estimates, engineer reports and insurer requirements where necessary.
Identify trends in accident damage and work with the wider business to reduce fleet risk.

Leadership

Lead, develop and motivate the Fleet team to achieve departmental objectives.
Hold weekly team meetings to review performance, set priorities and drive accountability.
Set clear objectives and monitor individual and team performance.
Ensure departmental KPIs are achieved and continuously improved.
Promote a culture of ownership, teamwork and continuous improvement.

Reporting

Produce weekly and monthly fleet performance reports for senior management.
Report on key metrics including utilisation, VOR, repair turnaround times, supplier performance, compliance and departmental costs.
Provide recommendations to improve operational and financial performance. Commercial Performance
Continuously identify opportunities to reduce operating costs while maintaining high service standards.
Support wider business objectives through improved fleet availability and operational efficiency.
Drive initiatives that improve profitability, customer experience and overall fleet performance.

Skills & Experience

Essential

Minimum 3 years experience in a Fleet Management or senior fleet operations role.
Strong understanding of fleet maintenance, compliance and vehicle repair processes.
Experience managing suppliers and external garage networks.
Proven leadership and people management experience.
Excellent organisational and communication skills.
Strong commercial awareness with the ability to manage budgets and reduce costs.
Full UK Driving Licence.

Desirable

Experience within vehicle rental, automotive or transport industries.
Knowledge of insurance claims and accident management.
Experience using Fleet Management software and reporting tools.

Benefits

Company car
Company pension
Quarterly KPI bonus
Health & wellbeing programme

Job Details

Job Type: Full-time, Permanent

Location: In person

Pay: £40,000.00-£55,000.00 per year

Benefits:

Company car
Company pension
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in tottenham green

Head of Fleet

Customer Service Manager

Head of Retention

Assistant Customer Service Manager

E-Commerce Manager

Reception Manager

General Manager – Eddie's Doggy Daycare

Trainee Shop Manager

Customer Service Manager

eCommerce Manager - remote

Fundraising Operations Lead

Senior Customer Success Manager - UK

Service Reporting Manager

Head Of Customer Experience

Customer Operations Manager

Customer Relations Manager

Customer success manager

Customer Service Manager

Customer Service Manager

LCW IT Service Manager

I want to receive the latest job alerts for customer service manager in tottenham green

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected