Customer care coordinator Work, Jobs in Totton, Ham (with Salaries)

Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Customer Care Co-Ordinator Southampton- 12 months maternity cover
Swatch Group —Southampton
- Microsoft Excel
- English
- Microsoft Office
Quick apply
6d
Customer Care Co-Ordinator Southampton- 12 months maternity cover
The Swatch Group (UK) Limited —Southampton
- Full-time
- Microsoft Excel
- English
- Microsoft Office
6d
Release Coordinator - Fully remote
Outright Games —Stubbington
- £27,000 - £28,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Work from home
Quick apply
1d
Release Coordinator
Outright Games —Stubbington
- £27,000 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
- Work from home
- Sick pay
Quick apply
11h
GP Receptionist (Patient Coordinator)
New Forest Central Medical Group —Brockenhurst
- £13.39 an hour
- Part-time
- GP surgery experience
- Organisational skills
- Front desk
- Store discount
- Annual leave
Quick apply
12d
Gatherings Co-ordinator
Home Grown Hotels —Lyndhurst
- £13.61 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
8d
Office Co-ordinator (New Milton)
Brockenhurst College —New Milton
- £24,834 - £27,211 a year
- Part-time
- Microsoft Outlook
- Marketing
- Front desk
- Free parking
- Employee assistance programme
13d
Dental Receptionist / Treatment Coordinator (Progression Opportunity)
Umi Clinic —Petersfield
- From £15 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
12d
Event & Group Sales Coordinator
Norton Park Hotel, Spa & Manor House —Winchester
- £27,700 a year
- Full-time
- Bar
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Admin Assistant & Clinic Coordinator
Limitless Physiotherapy & Performance —Christchurch
- £25,500 - £26,500 a year
- Part-time
- Leadership
- Office experience
Quick apply
13d
Meetings & Events Sales Coordinator
Marwell Hotel —Winchester
- £27,000 a year
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
- Free parking
- Employee discount
Quick apply
7d
Sales Support Co-ordinator
Campions —New Milton
- Up to £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
4d
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
New Business Project Coordinator
Daisy Communications LTD —Bournemouth
- £26,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Referral programme
Quick apply
6d
Office and Showroom Coordinator
Drapes and Blinds Bournemouth LTD —Bournemouth
- £25,480 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
Quick apply
Apprentice Hire & Sales Coordinator
GAP Group —Portsmouth
- £16,224 - £17,860 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave

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Customer Care Co-Ordinator Southampton- 12 months maternity cover
The Swatch Group (UK) Limited —Southampton
Deliver accurate and helpful information, advice, and guidance to customers via phone and email, aiming to resolve queries at the first point of contact.
6d
Customer Care Co-Ordinator Southampton- 12 months maternity cover
Swatch Group —Southampton
Deliver accurate and helpful information, advice, and guidance to customers via phone and email, aiming to resolve queries at the first point of contact.
Quick apply
6d

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customer care coordinator jobs near totton, ham

Service Desk Co-ordinator

Trane Technologies -
Southampton

Apply Now

Job details

Full-time

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Position Overview:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.

Key Responsibilities:

Customer and Technician Support:

A proactive approach on dealing with high volume incoming calls.
Schedule technician work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Ensure invoices are processed timely, within approval and target limits that have been agreed across departments.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Support service technicians and ensure appropriate team cover across regional service desk at peak times.
Communications with supervisors, technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in a customer care or service support role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Knowledge of processing invoices and Purchase Orders within levels of authority limits
Analytical thinking and problem-solving abilities.
Proficiency in using customer service software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Proficient in using Microsoft Office Suite.
Knowledge of Inspire systems, however, training can be given.
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

customer care coordinator jobs in totton, ham

Service Desk Co-ordinator

Customer Care Co-Ordinator Southampton- 12 months maternity cover

Customer Care Co-Ordinator Southampton- 12 months maternity cover

Release Coordinator - Fully remote

Release Coordinator

GP Receptionist (Patient Coordinator)

Gatherings Co-ordinator

Office Co-ordinator (New Milton)

Dental Receptionist / Treatment Coordinator (Progression Opportunity)

Event & Group Sales Coordinator

Admin Assistant & Clinic Coordinator

Meetings & Events Sales Coordinator

Sales Support Co-ordinator

Project Coordinator

New Business Project Coordinator

Office and Showroom Coordinator

Sales Support Coordinator - Part Time

Apprentice Hire & Sales Coordinator

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