Customer support representative Work, Jobs in Towcester, Nth (with Salaries)

Customer Service Representative
RH COMMERCIAL VEHICLES —Northampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
14d
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- Customer service
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Representative
Cards2Cash —Northampton
- £8.00 - £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Employee discount
Quick apply
5d
Life Insurance Advisor (Self-Employed)
Grove Life —Bedford
- £40,000 - £80,000 a year
- Weekend availability
- Hybrid work
- Sales
- Communication skills
- Free parking
- Flexitime
Quick apply
14d
Claims Handler
Gallagher Bassett —Blisworth
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Representative
Metrol Springs Ltd —Northampton
- From £26,500 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
12d
Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
12d
Junior Commercial Advisor
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
Quick apply
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Customer Service Representative 9 MFTC
Solenis —Northampton
- Full-time
- Microsoft Word
- Customer service
- English
Hospitality Manager
BaxterStorey UK —Towcester
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
TRICARE Beneficiary Services Representative - Croughton, UK
Leidos —Croughton
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
12d
CSR (Customer Service Representative)
Total IT Technology Solutions Ltd —Bedford
- £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Annual leave
- Referral programme
Quick apply
4d
Customer Care Representative
Givaudan —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
Commercial Officer
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount

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customer support representative jobs near towcester, nth

Customer Service Representative

RH COMMERCIAL VEHICLES -
Northampton

Quick apply

Job details

Full-time
14 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
English
Microsoft Office
IT
Phone etiquette
Communication skills

Full job description

Service Specialists Wanted – Hit the ignition on your career

Location: Northampton

Salary: Competitive

Hours: Full Time,

Are you passionate about delivering top-notch customer service and want to develop your career with one of the UK’s leading commercial vehicle dealerships? Join us as a Customer Service Representative and gain valuable experience while working towards a recognised qualification.

This is an exciting opportunity to immerse yourself in the fast-paced world of commercial vehicles. You’ll get hands-on experience, learn from industry experts, and play a vital role in ensuring our customers have an outstanding experience, every time.

Why join us…

Career Progression – Unlock new opportunities with leadership training and professional development.
25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance. It boosts mental health and increases motivation.
Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
Enhanced Maternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced maternity pay so you can focus on your time with your family.
Enhanced Paternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced paternity pay so you can focus on your time with your family.
Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme, so if you don’t use it, you won’t lose out on the pay.
Boost your health - Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
Extra Benefits! Enjoy recently renovated facilities, designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.

The Challenge…

Customer Interaction: Be the main point of contact for service customers, greeting them courteously, understanding their needs, and ensuring smooth processes.
Workshop Coordination: Manage the scheduling and maintenance of customer service plans, working closely with the Workshop Controller to optimise workflow.
MOT & Maintenance: Schedule and confirm MOTs, planned, and unplanned work in compliance with DVSA requirements.
Quotes & Authorisations: Prepare accurate quotes, secure customer approval before work begins, and ensure job cards for technicians are precise.
Upsell Opportunities: Proactively promote additional products and services, highlighting their benefits in a professional manner.
Customer Updates: Provide timely, accurate updates on service progress.
Admin Support: Handle all necessary admin tasks and ensure all work is logged according to manufacturer guidelines.

Hours:

Alternating shifts

Mon - Fri: 08:00 - 17:15

As a customer service representative, your key responsibilities will include:

Customer Engagement: Act as the primary contact for service department customers, delivering exceptional service and addressing their needs.
Service Scheduling: Coordinate customer service appointments with the service team and workshop controller, ensuring timely and efficient scheduling.
Maintenance Oversight: Verify vehicle maintenance intervals and ensure accurate planning for service needs.
Customer Interaction: Greet customers professionally, understand their requirements, and facilitate smooth service processes.
Workshop Efficiency: Collaborate with the Workshop Controller, and Service Advisors to optimise workshop capacity and productivity
Sales Opportunities: Proactively promote products and services, highlighting benefits to customers.
Accurate Documentation: Ensure job card instructions are precise for technicians and invoicing teams.
Administrative Support: Manage required administrative tasks efficiently, including coordinating with dealer-point managers and workshop supervisors.
Warranty Assistance: Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.

What we are looking for:

Commercial Vehicle Dealership Experience: If you have previous vehicle dealership experience, you’ll fit right in!
Exceptional Communication Skills: You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
Attention to Detail: You’ll be handling important invoices and customer data, so accuracy is vital.
Computer Skills: A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
Team Player: RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
Experience in Customer Service: Previous experience in a similar role, but we are willing to train the right person with the right attitude.

You’ll Really Hit the Ground Running if:

One Linke experience is an advantage

Who are RH Commercial Vehicles?

We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.

Equal Opportunities Statement

We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.

Ready to drive your career forward? Apply today!

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Experience:

Customer service: 3 years (required)
automotive industry: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in towcester, nth

Customer Service Representative

Call Centre Agent - Fundraising

Customer Service Representative

Life Insurance Advisor (Self-Employed)

Claims Handler

Account Support Coordinator

JUNIOR SALES ADVISOR

Customer Service Representative

IT Support Analyst 2nd Line

Senior Associate Customer Support

Junior Commercial Advisor

Call Handler

JUNIOR SALES CONSULTANT

Customer Service Representative 9 MFTC

Hospitality Manager

Trainee Customer Service Representative (CSR)

TRICARE Beneficiary Services Representative - Croughton, UK

CSR (Customer Service Representative)

Customer Care Representative

Commercial Officer

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