Motor vehicle service advisors Work, Jobs in Towcester, Nth (with Salaries)

Customer Service Representative
RH COMMERCIAL VEHICLES —Northampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
1h
Porsche Customer Relations Advisor
Sytner Group —Silverstone
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Senior Customer Service Advisor
Vehicle Crash Repairs —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
Quick apply
13d
Service Advisor - CUPRA/SEAT- Milton Keynes
Vindis Group —Milton Keynes
- £32,337 a year
- Microsoft Excel
- Customer service
- Driving
- Employee assistance programme
12d
Service Advisor - Northampton Audi
Vindis Group —Northampton
- £32,447 a year
- Driving
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
13d
VAG Service Advisor
Service Advisor —Bicester
- £28,000 - £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Service Advisor
Lookers —Buckingham
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
1d
Assistant Service Manager
Vertu Motors —Aylesbury
- £40,000 - £50,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Service Advisor
RPM Independent Porsche Specialists Ltd —Tring
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
Vehicle Estimator
Department Of Recruitment —Milton Keynes
- £45,000 a year
- Communication skills
- Time management
Service Advisor - Honda
Johnsons Cars —Kidlington
- £28,000 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Senior Service Advisor
Marshall Motor Group —Bedford
- £35,616 a year
- Annual leave
- Employee discount
Quick apply
1d
Aftersales Advisor - Northampton Transit Centre
Allen Motor Group —Northampton
- £31,500 - £34,000 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
- Referral programme
5d
Service Advisor Front Office
M D AUTO CARE LTD —Aylesbury
- Full-time
- Customer service
- Microsoft Office
- Driving
Quick apply
7d
Customer Service Advisor
Department Of Recruitment —Milton Keynes
- £26,000 a year
- Customer service
- Microsoft Office
- Communication skills
Maintenance Controller
Dawsongroup —Willen
- Full-time
- Customer service
- Maintenance
- Organisational skills
Quick apply

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motor vehicle service advisors jobs near towcester, nth

Customer Service Representative

RH COMMERCIAL VEHICLES -
Northampton

Quick apply

Job details

Full-time
1 hour ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
English
Microsoft Office
IT
Phone etiquette
Communication skills

Full job description

Service Specialists Wanted – Hit the ignition on your career

Location: Northampton

Salary: Competitive

Hours: Full Time,

Are you passionate about delivering top-notch customer service and want to develop your career with one of the UK’s leading commercial vehicle dealerships? Join us as a Customer Service Representative and gain valuable experience while working towards a recognised qualification.

This is an exciting opportunity to immerse yourself in the fast-paced world of commercial vehicles. You’ll get hands-on experience, learn from industry experts, and play a vital role in ensuring our customers have an outstanding experience, every time.

Why join us…

Career Progression – Unlock new opportunities with leadership training and professional development.
25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance. It boosts mental health and increases motivation.
Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
Enhanced Maternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced maternity pay so you can focus on your time with your family.
Enhanced Paternity Pay. Welcoming a child into the family is an important milestone. Therefore, we offer enhanced paternity pay so you can focus on your time with your family.
Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme, so if you don’t use it, you won’t lose out on the pay.
Boost your health - Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
Extra Benefits! Enjoy recently renovated facilities, designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.

The Challenge…

Customer Interaction: Be the main point of contact for service customers, greeting them courteously, understanding their needs, and ensuring smooth processes.
Workshop Coordination: Manage the scheduling and maintenance of customer service plans, working closely with the Workshop Controller to optimise workflow.
MOT & Maintenance: Schedule and confirm MOTs, planned, and unplanned work in compliance with DVSA requirements.
Quotes & Authorisations: Prepare accurate quotes, secure customer approval before work begins, and ensure job cards for technicians are precise.
Upsell Opportunities: Proactively promote additional products and services, highlighting their benefits in a professional manner.
Customer Updates: Provide timely, accurate updates on service progress.
Admin Support: Handle all necessary admin tasks and ensure all work is logged according to manufacturer guidelines.

Hours:

Alternating shifts

Mon - Fri: 08:00 - 17:15

As a customer service representative, your key responsibilities will include:

Customer Engagement: Act as the primary contact for service department customers, delivering exceptional service and addressing their needs.
Service Scheduling: Coordinate customer service appointments with the service team and workshop controller, ensuring timely and efficient scheduling.
Maintenance Oversight: Verify vehicle maintenance intervals and ensure accurate planning for service needs.
Customer Interaction: Greet customers professionally, understand their requirements, and facilitate smooth service processes.
Workshop Efficiency: Collaborate with the Workshop Controller, and Service Advisors to optimise workshop capacity and productivity
Sales Opportunities: Proactively promote products and services, highlighting benefits to customers.
Accurate Documentation: Ensure job card instructions are precise for technicians and invoicing teams.
Administrative Support: Manage required administrative tasks efficiently, including coordinating with dealer-point managers and workshop supervisors.
Warranty Assistance: Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.

What we are looking for:

Exceptional Communication Skills: You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
Attention to Detail: You’ll be handling important invoices and customer data, so accuracy is vital.
Computer Skills: A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
Team Player: RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
Experience in Customer Service: Previous experience in a similar role, but we are willing to train the right person with the right attitude.

You’ll Really Hit the Ground Running if:

Commercial Vehicle Dealership Experience: If you have previous vehicle dealership experience, you’ll fit right in!
One Linke experience is an advantage

Who are RH Commercial Vehicles?

We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.

Equal Opportunities Statement

We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.

Ready to drive your career forward? Apply today!

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Experience:

Customer service: 3 years (required)
automotive industry: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in towcester, nth

Customer Service Representative

Porsche Customer Relations Advisor

Senior Customer Service Advisor

Service Advisor - CUPRA/SEAT- Milton Keynes

Service Advisor - Northampton Audi

VAG Service Advisor

Service Advisor

Assistant Service Manager

Service Advisor

Vehicle Estimator

Service Advisor - Honda

Senior Service Advisor

Aftersales Advisor - Northampton Transit Centre

Service Advisor Front Office

Customer Service Advisor

Maintenance Controller

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