Acquisition manager Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
1d
Senior Executive Assistant / Business Manager
CareADHD —Canary Wharf
- £50,000 - £60,000 a year
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
Quick apply
Portfolio Manager
Wave —London
- £142,000 - £203,300 a year
- Remote
- Data analysis skills
- English
- Analysis skills
13d
Film and Event Co-ordinator
Queen Elizabeth Olympic Park - LLDC —London
- £38,342 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Talent Partner
Ocean Infinity —London
- Up to £70,000 a year
- Full-time
- Communication skills
3d
General Manager
Jobs In. Fitness —London
- £60,000 - £70,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Recruitment Administrator
Jatt advisory limited —London
- £24,420.00 - £66,810.59 a year
- Full-time
- Sales
- Social media management
- Salesforce
Quick apply
2d
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Sr Manager, PayPal Credit – Acquisition Strategy & Delivery
paypal —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
Test Manager
WHSmith Travel —London
- Full-time
- Azure
- Analysis skills
- APIs
Quick apply
3d
Data Governance Manager
AlzheimersSociety —London
- £50,898 - £56,553 a year
- Remote
3d
Local Services Manager
AlzheimersSociety —London
- £39,866 - £44,295 a year
- Continuous improvement
- Travel
- Contracts
10d
Proposition Development Manager
AlzheimersSociety —London
- £39,866 - £44,295 a year
- Travel
- Organisational skills
- In-person
9d
Lead Clinician for ADHD Children and Young People (CYP) Services
CareADHD —Canary Wharf
- £70,000 - £75,000 a year
- Hybrid work
- Supervising experience
- Leadership
- Communication skills
Quick apply
Employee Relations Specialist
Southern Housing —Farringdon
- £43,000 a year
- Full-time
- In-person
- Annual leave
10d
Marketing Manager
Hackstons —London
- £55,000 - £65,000 a year
- Full-time
- CRM software
- Management
- English
- Store discount
- Employee discount
Quick apply
1d
Account Manager
Capital Maintenance Ltd —London
- Full-time
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
Agile Delivery Manager
Reward Gateway —London
- £78,000 - £83,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Software development
- Agile
Manager Talent Acquisition
Ralph Lauren —London
- Hospitality
- Microsoft Excel
- Microsoft Office
3h
Global Talent Acquisition Senior Manager – Operations CoE
Boston Consulting Group —London
- Full-time
- Analysis skills
- Human resources
- Communication skills
13d

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Customer Success Manager

LM Talent Solutions
London

Quick apply

Job details

Permanent | Full-time
£45,000 - £50,000 a year
1 day ago

Benefits

Casual dress
Work from home
Referral programme

Qualifications

Salesforce
B2B
Financial services
SaaS
Account management
Communication skills

Full job description

Customer Success Manager, London

£45,000- £50,000 plus benefits

Hybrid (2 Days in Office, usually Wed and Fri)

About the Role

We are seeking a commercially minded and customer-focused Customer Success Manager to join a growing SaaS business operating within the digital marketing and eCommerce technology sector. This role is responsible for managing a portfolio of enterprise and mid-market clients, helping them maximise value from a customer acquisition and engagement platform while driving measurable improvements in performance, retention, and revenue growth.

The successful candidate will combine strategic account management, customer success best practices, and commercial ownership to build strong client relationships, deliver measurable outcomes, and identify opportunities for growth and expansion. You will work with an exciting portfolio of well-known global brands across retail, fashion, consumer electronics, and lifestyle sectors, including AllSaints, Dyson, Samsung, Puma, and other recognised international organisations.

Key Responsibilities

Act as a trusted advisor to clients, understanding their business objectives, challenges, and growth opportunities.
Own and manage a portfolio of SaaS customers, driving platform adoption, engagement, retention, and customer satisfaction.
Build strong relationships with key stakeholders across marketing, eCommerce, CRM, and digital teams.
Lead onboarding and implementation activities, ensuring customers achieve value quickly and effectively.
Develop success plans that align platform capabilities with customer objectives and KPIs.
Monitor programme and platform performance, proactively identifying optimisation opportunities.
Conduct regular customer meetings, Quarterly Business Reviews (QBRs), Annual Reviews, and strategic planning sessions.
Analyse performance data and customer health metrics to deliver actionable recommendations.
Support customers in improving acquisition, engagement, retention, and customer lifetime value outcomes.
Drive adoption of new features, functionality, and product enhancements.
Own renewal conversations and contribute towards Net Revenue Retention (NRR) targets.
Identify opportunities for upselling, cross-selling, and account expansion.
Partner with customers to ensure long-term success, value realisation, and contract renewal.
Maintain accurate account plans, forecasts, and customer success documentation.
Collaborate closely with Sales, Product, Technical Support, Marketing, and Finance teams to deliver exceptional customer experiences.
Act as the voice of the customer, providing feedback that informs product development and service improvements.
Support the continuous improvement of customer success processes, playbooks, and best practices.

Ideal Candidate Experience

2–5 years' experience in Customer Success, Account Management, Client Services, or Digital Marketing.
Previous experience working within a SaaS environment is essential.
Experience managing B2B SaaS customers throughout the customer lifecycle, including onboarding, adoption, renewal, and expansion.
Exposure to eCommerce technology, performance marketing, CRM, loyalty, referral marketing, or customer engagement platforms would be highly beneficial
Proven track record of managing and growing customer accounts while achieving retention and revenue objectives.
Strong understanding of SaaS customer success methodologies, customer health metrics, retention strategies, and value-based account management.
Knowledge of eCommerce and digital marketing principles, including acquisition, conversion, retention, and customer lifetime value.
Comfortable working with data, reporting, and performance metrics to drive recommendations and business outcomes.
Strong commercial awareness with the ability to identify growth opportunities within customer accounts.
Excellent stakeholder management, presentation, and communication skills.
Highly organised with the ability to manage multiple clients and competing priorities.
Customer-focused and consultative in approach.
Commercially minded with strong business acumen.
Proactive, accountable, and solutions-oriented.
Collaborative and adaptable, thriving in a fast-paced, scaling business.
Motivated by delivering measurable outcomes for customers and the business.

What We Offer

Opportunity to work directly with globally recognised brands including AllSaints, Samsung and Puma, and other leading international organisations.
Exposure to a high-growth SaaS and technology environment.
The opportunity to influence customer success strategy and contribute to business growth.
Clear progression opportunities within a growing Customer Success function.
A collaborative culture that values ambition, ownership, innovation, and continuous development.

We encourage applications from individuals who may not meet every requirement but can demonstrate the skills, potential, and mindset needed to succeed in the role.

Pay: £45,000.00-£50,000.00 per year

Benefits:

Casual dress
Referral programme
Work from home

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

acquisition manager jobs in tower hamlets, gtl

Customer Success Manager

Senior Executive Assistant / Business Manager

Portfolio Manager

Film and Event Co-ordinator

Talent Partner

General Manager

Recruitment Administrator

Sales Manager - London and South East

Sr Manager, PayPal Credit – Acquisition Strategy & Delivery

Test Manager

Data Governance Manager

Local Services Manager

Proposition Development Manager

Lead Clinician for ADHD Children and Young People (CYP) Services

Employee Relations Specialist

Marketing Manager

Account Manager

Agile Delivery Manager

Manager Talent Acquisition

Global Talent Acquisition Senior Manager – Operations CoE

I want to receive the latest job alerts for acquisition manager in tower hamlets, gtl

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