Service leader Work, Jobs in Trafford, Gtm (with Salaries)

Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
3d
Team Leader
Home Bargains —Altrincham
- £32,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
3d
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
10d
Sales Associate
Ralph Lauren —Manchester
- Hospitality
- Sales
- Merchandising
- Employee discount
11d
Sales - Sales Advisor - UK
New Look —Stretford
- Part-time
- Microsoft Word
Customer Service Executive
Stericycle —Sale
- Customer service
- Communication skills
- Life insurance
- Referral programme
12d
Customer Onboarding Team Leader
Close Brothers —Sale
- Full-time
- Hybrid work
- Management
- Analysis skills
- Financial services
6d
Customer Service Advisor
Gallagher —Sale
- £27,976 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Gym membership
Quick apply
Centre Manager – Behaviour, Safeguarding & Student Welfare
The Trafford & Stockport College Group —Altrincham
- £50,775 - £55,011 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
10d
Team Leader
Card Factory —Birchwood
- £13 an hour
- Leadership
Inflata Nation Team Member
Inflata Nation —Manchester
- £7.55 - £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Baghall Agent
PrimeFlight —Manchester
- Overtime
- Supervising experience
- Driving
- Communication skills
- Free parking
- Employee discount
Customer Service Advisor
Stericycle —Sale
- Communication skills
- Life insurance
- Referral programme
Sandwich Artist Team Leader
Fever-Tree —Manchester Airport
- £14 an hour
- Weekend availability
- Hospitality
- Bar
- Sales
Quick apply
7d
Food Prep Agent- Aspire Executive Lounge - Manchester Airport
Swissport International AG —Manchester
- £13.75 an hour
- Full-time
- Free parking
- Employee assistance programme
13h
Personal Assistant
Williams Lea —Manchester
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
- Referral programme
Customer Success Team Leader - Mercedes Benz
LSH Auto —Stockport
- £51,600 a year
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
Bar & Restaurant Waiter - Full & Part Time
Dakota Manchester Airport —Manchester
- £14.06 - £15.67 an hour
- Part-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Concession Manager - John Lewis, Trafford
Rodd&Gunn UK Ltd —Trafford
- £14 - £15 an hour
- Management
- Sales
- Customer service
- Employee discount
Quick apply
3d

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service leader jobs near trafford, gtm

Service Manager

PayStream Accounting Services -
Altrincham

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
3 days ago

Benefits

Casual dress
Company events

Qualifications

Customer service
GCSE
Communication skills

Full job description

We’re seeking a Service Manager to join our growing Technology Team, Tifo, at our Altrincham office.

This is a pivotal role responsible for leading the delivery of our client-facing services, ensuring exceptional customer experiences across onboarding, support, implementations, candidate screening, and disclosure services.

This is an exciting opportunity for someone with a strong background in screening or candidate onboarding who is ready for the next step up and take ownership of a growing function and play a key role in shaping the future of our platform offering. Working closely with our Product and Operations teams, you'll ensure services are delivered efficiently, commercially, and in line with our commitment to service excellence.

This is a hands-on leadership role for someone who thrives on delivering results, driving continuous improvement, and building strong relationships with clients, suppliers, and internal stakeholders.

Hybrid working available subject to training and probation.

The Role

Lead the delivery of implementations, support services, and professional services, ensuring services are delivered efficiently, on time, and to a high standard.
Manage customer escalations and ensure timely and effective resolution of service issues.
Define, monitor, and report on service levels, KPIs, and customer satisfaction metrics.
Drive continuous improvement across service delivery processes, systems, and tools.
Work closely with Product, Technology, and Account Management teams to ensure services align with business objectives and customer needs.
Participate in client reviews, providing insight into service performance and opportunities for improvement.
Establish and maintain effective incident management processes and communication plans.
Lead and develop the professional services function, including candidate screening, outsourced processing, and disclosure services.
Act as the subject matter expert on DBS processes and the DBS Code of Practice.
Support the growth and development of new verification and screening services.
Manage supplier relationships, governance reviews, audits, and performance monitoring.
Coordinate and support client audit requests and compliance activities.
Implement and manage customer feedback initiatives, including NPS measurement and service benchmarking.
Foster a culture of ownership, collaboration, continuous improvement, and service excellence across the team.

The Person

Experience within service delivery, onboarding, compliance, screening, professional services, or operational management.
Strong understanding of DBS processes, candidate screening, or regulated compliance environments would be highly advantageous.
Proven ability to manage multiple priorities while maintaining high standards of customer service.
Excellent stakeholder management and communication skills.
Strong commercial awareness with the ability to balance service quality and operational efficiency.
Analytical and process-driven, with a focus on continuous improvement.
Confident managing escalations and resolving complex service issues.
Experience working cross-functionally with operational, technical, and commercial teams.
Self-motivated with a strong sense of ownership and accountability.
A proactive individual who enjoys solving problems and driving positive change.
A natural leader who can inspire others and build strong working relationships.
Someone who thrives in a fast-paced environment and enjoys seeing initiatives through to successful completion.

Requirements:

Minimum 5 GCSEs including grade C in Math’s and English GCSE (or equivalent)
Exposure to DBS/criminal checks
5+ years working in onboarding/screening across a variety of regulated industries
Customer service, professional service or operations experience at a senior level

Progression:

Professional qualification financial support with up to 6 days paid study leave for professional qualifications
Training and personal development
Clear objectives and paths for progression

Holidays:

24 days plus Bank Holidays which increase with length of service
Plus your birthday off

Benefits:

Great Place to Work certified!
Company social events, treats and rewards
Casual dress everyday
Long service awards
Enhanced maternity/paternity benefits
Access to mental health first aiders and a support service
Free fresh fruit delivered twice a week
Personal accident cover
Being part of an amazing culture within a company

Visit our website, Facebook and LinkedIn pages to see what our employees have to say and what we’ve been up to!

PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Pay: £50,000.00-£55,000.00 per year

Ability to commute/relocate:

Altrincham WA14 4RW: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Altrincham WA14 4RW

Quick apply

Refine Your Search

service leader jobs in trafford, gtm

Service Manager

Team Leader

Sales & Loyalty Team Leader

Service Co-ordinator

Sales Associate

Sales - Sales Advisor - UK

Customer Service Executive

Customer Onboarding Team Leader

Customer Service Advisor

Centre Manager – Behaviour, Safeguarding & Student Welfare

Team Leader

Inflata Nation Team Member

Baghall Agent

Customer Service Advisor

Sandwich Artist Team Leader

Food Prep Agent- Aspire Executive Lounge - Manchester Airport

Personal Assistant

Customer Success Team Leader - Mercedes Benz

Bar & Restaurant Waiter - Full & Part Time

Concession Manager - John Lewis, Trafford

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