Service desk support Work, Jobs in Treforest, Rct (with Salaries)

Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
12d
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
13d
Customer Success Specialist
TicketSource —Penarth
- £25,293.28 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Sick pay
Quick apply
2d
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Team Scheduler - Big 4 Consultancy Opportunity
Alexander Mann Solutions (AMS) —Cardiff
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
Service Desk Analyst
Sysco —Portishead
- Full-time
- Bilingual
- Customer service
- English
CCTV Operator
North Somerset Council —Weston-super-Mare
- £26,403 - £28,142 a year
- Weekend availability
- Hybrid work
- Customer service
- Annual leave
9d
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Sales
- Customer service
Quick apply
12d
Guest Services Manager
Mitie —Cardiff
- £17.23 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
7d
Receptionist
Hotel Indigo Cardiff —Cardiff
- £26,523 a year
- Full-time
- Hospitality
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Personal Assistant to Regional Employment Judge/Admin Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Hotel
- Administrative experience
- Annual leave
- Employee discount
9d
Health Records Clerk - Weston
Bristol NHS Foundation Trust —Weston-super-Mare
- £25,272 a year
- Full-time
3d
ICT Infrastructure Manager
South Wales Police —Bridgend
- £53,451 - £57,186 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
- Free parking
- Health & wellbeing programme
3d
Internal Sales Support - Key Accounts
Motonovo Finance —Cardiff
- Temporary
- Hybrid work
- Microsoft Excel
- Organisational skills
- Time management
- Employee assistance programme
9d
Junior Data Analyst - Big 4 Consultancy Opportunity
Alexander Mann Solutions (AMS) —Cardiff
- Hybrid work
- Microsoft Excel
- SQL
- C++
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme
3d
Area Lead Human Resources Business Partner
Ministry of Justice —Cardiff
- £60,001 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Travel
- Annual leave
- Employee discount
9d
Geo-Environmental Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills

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Service Desk Engineer

Integer IT & Telecom Services Ltd
Cardiff

Quick apply

Job details

Permanent | Full-time
From £24,500 a year
12 days ago

Qualifications

Microsoft Windows Server
Jira
TCP
SCCM
BMC Remedy
Customer service
Software deployment
Windows
Technical support
Microsoft Office
Analysis skills
Computer hardware
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a skilled and dedicated Service Desk Engineer to join our dynamic IT support team. The ideal candidate will possess a strong technical background and excellent customer service skills, ensuring that all users receive timely and effective support. This role involves troubleshooting a variety of hardware and software issues, providing desktop support, and maintaining effective communication with users to resolve their IT-related problems.

Responsibilities

Provide first-line technical support for hardware and software issues across various operating systems, including Microsoft Windows and macOS.
Troubleshoot and resolve issues related to computer networking, VPNs, firewalls, and TCP/IP configurations.
Assist users with Active Directory management, including user account creation and permissions.
Conduct software troubleshooting for applications within the Microsoft Office suite and other business-critical software.
Maintain documentation of support requests using tools such as BMC Remedy, ServiceNow, or Jira.
Perform desktop support tasks, including installation, configuration, and maintenance of computer hardware.
Monitor system performance and conduct regular analysis to identify potential issues before they escalate.
Collaborate with other IT teams to ensure seamless service delivery and resolution of complex technical problems.
Provide training and guidance to end-users on best practices for IT usage.

Experience

Proven experience in a technical support or help desk role is essential.
Strong understanding of computer networking principles and protocols (TCP, DNS).
Familiarity with Microsoft Windows Server environments and Active Directory management is required.
Experience with SCCM for software deployment is advantageous.
Knowledge of Linux operating systems is a plus.
Excellent communication skills with the ability to convey technical information clearly to non-technical users.
Strong customer service orientation with a commitment to resolving user issues efficiently.
Analytical skills to assess problems effectively and implement appropriate solutions. If you are passionate about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this exciting opportunity as a Service Desk Engineer.

Job Types: Full-time, Permanent

Pay: From £24,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in treforest, rct

Service Desk Engineer

In-Service Support Co-Ordinator

Customer Success Specialist

Service Desk Manager

Field Service Technician / Engineer - Cardiff

Team Scheduler - Big 4 Consultancy Opportunity

Service Desk Analyst

CCTV Operator

General Support

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Guest Services Manager

Receptionist

Personal Assistant to Regional Employment Judge/Admin Officer

Health Records Clerk - Weston

ICT Infrastructure Manager

Internal Sales Support - Key Accounts

Junior Data Analyst - Big 4 Consultancy Opportunity

ICT Enterprise Specialist

Area Lead Human Resources Business Partner

Geo-Environmental Consultant

I want to receive the latest job alerts for service desk support in treforest, rct

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