Head of customer service Work, Jobs in Treharris, Mty (with Salaries)

Head of Commercial
TT Electronics plc —Abercynon
- Full-time
- Management
- PMP
- Team management
- Annual leave
- Employee assistance programme
Commercial Training Coordinator - Part Time
The Skills Centre —Cardiff
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Country House Assistant Manager
HF Holidays —Brecon
- £32,086 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
6d
Business Development Executive
Tes Global —Llantrisant
- Full-time
- Sales
- Communication skills
- School
Quick apply
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Head of Finance - R2R
DS Smith —Caerphilly
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Head of Business Operations
IntNet Group Business Solutions Ltd —Cardiff
- £4,800 - £8,300 a month
- Full-time
- Management
- Customer service
- Supervising experience
- Flexitime
Quick apply
16h
General Manager
The Castle Coaching Inn —Brecon
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Culinary experience
- Restaurant management
- Free parking
- Employee discount
Quick apply
9d
Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
12d
Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
12d
Head of Campus Operations
Cardiff Metropolitan University —Cardiff
- £53,301 - £61,759 a year
- Full-time
- Administrative experience
- Project management
- Organisational skills
- Annual leave
10d
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
3d
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Credit Controller
PHSGroup —Caerphilly
- No weekends
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
2d
Head of Community & Events
Ty Hafan —Sully
- £49,217 - £53,148 a year
- Full-time
- Hybrid work
- Leadership
- Free parking
- Employee assistance programme
9d
Project Management Assistant (East)
Pobl Group —Cardiff
- £31,364 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Sick pay
10d
Retail Store Manager
French Connection —Bridgend
- £30,000 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Facilities Manager
Hope Rescue —Llantrisant
- £40,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
6d
Operational Trainer - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
6d
Procurement Specialist
Welsh Water —Newport
- £47,240 a year
- Contracts
- Communication skills
- Negotiation
- Free parking
- Annual leave
10d

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head of customer service jobs near treharris, mty

Head of Commercial

TT Electronics plc -
Abercynon

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Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Programme management
Management
PMP
Team management
Leadership
Communication skills
Negotiation
PRINCE2 Certification

Full job description

Company Overview:

COME JOIN OUR JOURNEY!

When you join TT, you join our global community of visionaries, creators, and achievers dedicated to engineering and manufacturing electronic solutions enabling a safer, healthier and more sustainable world. Simply put, we are a global manufacturer with a passion for engineering advanced electronics that benefit our planet and people for future generations. We are committed to having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey.

Role Overview and Responsibilities:

TT Electronics, Abercynon, is hiring for a Head of Project Management and Commercial, responsible for driving sustainable business growth through the successful delivery of complex customer programmes.

A key element of the role is providing leadership and governance across programme execution, ensuring projects are delivered on time, within budget, and to customer expectations whilst maintaining profitability and managing risk.

Key Responsibilities Include:

Building, nurturing, and expanding long-term strategic partnerships.
Identifying opportunities to grow within existing programmes and develop new product or programme opportunities in the Rail, Defence and Industrial sectors.
Providing leadership and governance across all customer programmes and projects from bid award through to delivery.
Ensuring robust project management disciplines, controls, reporting, and risk management processes are embedded across the Programmes Team.
Developing and executing commercial strategies that enhance profitability, sustainability, and growth within existing accounts.
Leading contract renegotiations and bid management to secure favourable terms aligned with business objectives.
Owning and delivering the key inputs into the Demand Review for the Sales, Inventory and Operations Planning (SIOP) process.
Leading and managing the Programmes Team and Inside Sales Team, ensuring clear direction, accountability, and delivery against objectives.
Identifying and mitigating commercial and contractual risks across bids and ongoing customer programmes.
Maintaining deep knowledge of Rail, Defence and Industrial sector trends, customer developments, and competitor activities.

Qualifications, Skills and Attributes:

What we're looking for:

Significant project and programme management experience within a manufacturing, aerospace, defence, rail, or similarly regulated environment.
Experience managing programme risks, schedules, resources, change control, and customer escalations.
A strong track record in customer relationship management, particularly with long-term strategic accounts.
Expertise in programme and bid management, with ability to negotiate and secure commercially favourable agreements.
Exceptional leadership and team management skills, with experience leading multi-disciplinary teams.
Strong financial and analytical acumen with the ability to manage budgets, assess risks, and drive profitability.
Excellent communication and influencing skills, with confidence engaging senior stakeholders and clients.
Results-driven, proactive, and able to balance strategic thinking with hands-on delivery.

The following would enhance your application but is not essential to apply:

A formal project management qualification such as APM PMQ, PRINCE2 Practitioner, PMP, or equivalent.

What we offer

Enhanced pension contributions
Healthcare cashback plan
Employee assistance programme
Free Fruit Tuesdays
Sharesave
Site incentive plan
Financial wellbeing benefit
Discounted online and high street shopping and lifestyle vouchers
Cycle to Work Scheme
Discounted RAC membership
Discounted Gym membership
Specsavers vouchers
183.75 hours annual leave plus bank holidays
A supportive and friendly working environment with a focus on wellbeing and sustainability

TT Electronics are committed to Equality, Diversity and Inclusion and actively encourage applications from under-represented groups.

Our Recruitment Process

Formal Interviews will be held on site and include a tour of the facility.

Please be aware that many roles at TT Electronics are subject to both security and export control restrictions which means that limitations relating to nationality may apply. As a minimum and after offer stage, all successful candidates must achieve Baseline Personnel Security Standard (BPSS). TT Electronics is unable to sponsor work visas for this role.

Successful candidates will be required to undertake and pass pre and during employment drug and alcohol testing.

Solving Technology Challenges for a Sustainable World

We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you!

Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. You can do this by emailing [email protected]

If you want to work for a company where who you are is valued and respected, we’d love to hear from you.

#WeAreTT #BeMeAtTT

TT Electronics does not accept any unsolicited CVs from third parties. Any CVs submitted by a third party for this or any other position will not be subject to any recruitment fees if hired.

Apply Now

Refine Your Search

head of customer service jobs in treharris, mty

Head of Commercial

Commercial Training Coordinator - Part Time

Country House Assistant Manager

Business Development Executive

Customer Service Assistant

Head of Finance - R2R

Head of Business Operations

General Manager

Customer Relations

Key Support Services Team Leader

Head of Campus Operations

Customer Experience Team Leader

Senior Capture Manager

Credit Controller

Head of Community & Events

Project Management Assistant (East)

Retail Store Manager

Facilities Manager

Operational Trainer - Customer Service

Procurement Specialist

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