Head of customer service Work, Jobs in Trethomas, Cay (with Salaries)

Commercial Training Coordinator - Part Time
The Skills Centre —Cardiff
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
12d
Head of Business Operations
IntNet Group Business Solutions Ltd —Cardiff
- £4,800 - £8,300 a month
- Full-time
- Management
- Customer service
- Supervising experience
- Flexitime
Quick apply
1d
Key Support Services Team Leader
PHSGroup —Caerphilly
- £35,000 - £37,000 a year
- No weekends
- Sales
- Free parking
12d
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
4d
Head of Finance - R2R
DS Smith —Caerphilly
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Credit Controller
PHSGroup —Caerphilly
- No weekends
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
3d
Business Development Executive
Tes Global —Llantrisant
- Full-time
- Sales
- Communication skills
- School
Quick apply
Head of Campus Operations
Cardiff Metropolitan University —Cardiff
- £53,301 - £61,759 a year
- Full-time
- Administrative experience
- Project management
- Organisational skills
- Annual leave
11d
Head of Commercial
TT Electronics plc —Abercynon
- Full-time
- Management
- PMP
- Team management
- Annual leave
- Employee assistance programme
Personal Assistant
VAPOR CLEAN —Weston-super-Mare
- £17,500 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
- Employee discount
Quick apply
9d
Procurement Specialist
Welsh Water —Newport
- £47,240 a year
- Contracts
- Communication skills
- Negotiation
- Free parking
- Annual leave
10d
People & Performance Senior Associate
DAS UK Group —Bedwas
- Leadership
4d
Project Management Assistant (East)
Pobl Group —Cardiff
- £31,364 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Sick pay
11d
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Office Administrator
Freeways —Bristol
- £15,600 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Health & wellbeing programme
Quick apply
10d
Team Member
KFC —Caerphilly
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
9d
Senior Customer Services Manager
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
5d
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Data Enrichment Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply

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Commercial Training Coordinator - Part Time

The Skills Centre
Cardiff

Quick apply

Job details

Permanent | Part-time
£26,000 - £30,000 a year
4 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

Job Title: Commercial Training Coordinator - Part Time

Responsible to: Head of Commercial Training

Location: Cardiff

Salary -£26,000 - £30,000 Pro Rata

The Skills Centre is a leading and innovative construction skills training provider with a national UK presence, committed to delivering exceptional training and upskilling to our clients. The Skills Centre is focused on creating social value through delivering local opportunities to local people. As we continue to expand and grow, we recognise the significance of our people and talent in driving our success.

Job Description:

Role Overview: As a Training Coordinator at The Skills Centre, you will be responsible for the planning, coordination, and execution of our Commercial Training provision in line with the requirements of our Clients , awarding bodies and industry standards. You will manage customer relationships to ensure that we exceed the required Service Level Agreements and Key Performance Indicators.

Key Responsibilities:

· Collaborate with the Head of Commercial Training and develop ownership of the Operating Procedures relating to commercial training.

· Ensure that any enquiries received by both existing and new customers/clients are dealt with in a timely manner.

· Book, coordinate and manage all elements of the training to ensure that any training/learning is successfully delivered.

· Track all operations from booking to completion.

· Manage the trainers’ schedules, booking venues, resources and ensure smooth delivery.

· Develop relationships and work well with other (out-sourced) providers to deliver training for clients (Brokerage relationships).

· Answering of incoming enquiries in a professional manner ensuring the caller feels valued.

· Provide all parties with knowledgeable solutions to training/learning challenges.

· Ensure all administrative tasks are conducted in compliance with GDPR and The Skills Centre’s Standard Operating Procedures.

· Focus on Contract Key Performance Indicators (KPIs) to ensure training programmes meet contractual requirements.

· Maintain a client-focused approach, with immediate responsiveness to client enquiries and requests in line with Service Level agreements.

· Prepare and deliver a standardised monthly report to all key clients to provide updates on training activities and outcomes.

· Demonstrate an excellent working knowledge of all aspects of the Microsoft Software suite including excel, word and PowerPoint

· Proactively gather and relay operational issues and feedback to clients.

· Assist in the raising of invoices and payment requests related to training services.

· Identify opportunities to provide additional training to both existing and new clients.

Experience

· Experience of working in a training coordinator role or similar administrative function.

· Any experience with construction, health and safety, compliance, or vocational training would be a significant advantage.

· Strong organisational skills and attention to detail

· Excellent communication and interpersonal skills

· Work well in a fast-paced environment where priorities change

· Ability to work independently

· Ability to adapt to a fast-paced, evolving work environment

Qualifications (Desirable):

· Appropriate training or business administration qualification

The Skills Centre is committed to Safeguarding and promoting the welfare of children and safeguarding checks will take place. The role is exempt from the Rehabilitation of offenders Act 1974 and the amendments to the exemption order 1975,2013,2020 and an enhanced DBS check will be undertaken for the role.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in trethomas, cay

Commercial Training Coordinator - Part Time

Customer Relations

Head of Business Operations

Key Support Services Team Leader

Customer Experience Team Leader

Head of Finance - R2R

Credit Controller

Business Development Executive

Head of Campus Operations

Head of Commercial

Personal Assistant

Procurement Specialist

People & Performance Senior Associate

Project Management Assistant (East)

Senior Capture Manager

Office Administrator

Team Member

Senior Customer Services Manager

Customer Engagement Co-ordinator

Data Enrichment Manager

I want to receive the latest job alerts for head of customer service in trethomas, cay

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