Recruiting specialist Work, Jobs in Trethomas, Cay (with Salaries)

Customer Support Specialist
ExpenseIn —Cardiff
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
3d
Stock Condition Specialist
Hafod —Cardiff
- £41,641 a year
- Full-time
- Organisational skills
- Communication skills
6d
Learning Support Assistant
Wales Coleg —Cwmbran
- £13.45 - £13.65 an hour
Domestic Abuse Support Worker Immediate Start Temp Contract
BRC Jobs —Abergavenny
- £13 - £15 an hour
- Communication skills
Quick apply
3d
Manager
Aaura Care Group —Whitchurch
- £44,000 a year
- Full-time
- Continuous improvement
- Driving
- In-person
Quick apply
3d
Information Governance Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
BI and Automation Specialist
Nisbets —Bristol
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Restaurant
- Work from home
10d
Inventory Specialist
GXO Logistics —Bristol
- £39,100 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
PBS Practitioner
Priory —Abergavenny
- £35,000 a year
- Full-time
- Applied behaviour analysis
- Communication skills
- Referral programme
Quick apply
Concierge Officer
Seraph Property Management —Cardiff
- £13.21 an hour
- Part-time
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
11d
Legal Helpline Advisor
AmTrust International —Cardiff
- Annual leave
Support Worker
Integra Community Living Options Ltd —Roath
- £13.47 an hour
- Full-time
- IT
- Communication skills
- Paid training
- Referral programme
Quick apply
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Legal Helpline Advisor
Arc Legal —Cardiff
- Annual leave
Senior Compliance Manager (12 month FTC)
Starling —Cardiff
- Hybrid work
- Management
- Analysis skills
- Financial services
- Annual leave
- Employee discount
Quick apply
6d
Civils Operative
Stonbury Limited —Bridgend
- £18 an hour
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Bank Staff Nurse
Priory —Abergavenny
- £18.73 - £20.91 an hour
- Care plans
- Referral programme
Quick apply
Lead Debt & Capital Markets Analyst
Admiral —Cardiff
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
6d
Team Leader
Integra Community Living Options Ltd —Roath
- £15.18 an hour
- Weekend availability
- Leadership
- Paid training
- Referral programme
Quick apply
Key Account Manager
IQVIA —Cardiff
- Full-time
- Negotiation
- Life insurance

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Customer Support Specialist

ExpenseIn
Cardiff

Quick apply

Job details

£28,000 - £30,000 a year
3 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

XML
Customer service
Microsoft Office
Communication skills

Full job description

The Company

Founded in 2015, ExpenseIn set out to make expense management easier and less frustrating, replacing time-consuming, paper-based processes with a smarter, faster solution. As we grew, we introduced new modules like invoice management, carbon reporting, and volunteer expense claims - all designed to save businesses time and hassle.

Today, we help companies in over 50 countries process more than a million expenses every month. In January 2025, we were acquired by AccountsIQ and are now part of the AIQ Group. Alongside AccountsIQ, a cloud-based financial management platform, we continue to innovate and scale, helping businesses take control of their finances with smarter, more connected solutions.

The Role

Reporting to the Head of Service Delivery, we're seeking a Customer Support Specialist to join the UK's leading cloud-based expense management solution. You'll be responsible for providing first-class support to all users of the system. Your detailed knowledge of the system, coupled with a comprehensive understanding of customer needs, will ensure that you provide a tailored and excellent service. You are passionate about showcasing your technical product knowledge in a customer-centric environment.

What you'll be doing:

Working as part of a busy operational team delivering first-class service to all company stakeholders and customers.
Guiding customers on best practices of expense management and HMRC expense regulations.
Performing regular user acceptance testing on new features and feature enhancements on both the ExpenseIn mobile app and web portal.
Supporting new and existing customers with patience through various communications channels, including but not exclusive to Live Chat, email, and telephone.
Supporting customers using ExpenseIn's Card Issuing product.
Guiding and supporting users of ExpenseIn products while transferring system knowledge with an excellent and adaptable education style in line with ExpenseIn Support's tone of voice.
Maintaining full product knowledge of services and features.
Continuously improving the customer-facing learning material to a high-quality standard.
Adhering to company policies and procedures while contributing to departmental continuous improvement.
Working closely with our technical teams to help identify and resolve system issues in line with business-as-usual SLAs and OLAs.
Maintaining and enriching the support knowledge base.

What you'll need:

Experience in working within a fast-paced customer service SaaS environment.
Passion and enthusiasm for delivering exceptional customer service.
Excellent verbal and written communication skills.
Advanced skills using Microsoft Office 365.
Understanding of different file formats, including TXT, CSV, XML, and Excel workbooks.

What's the hiring process?

An initial Teams video call with our People team to discuss your application.

A Teams video interview with the Head of Service Delivery and our Senior Support Specialist - the interview will consist of a task which you'll be briefed on ahead of the interview.

When is the closing date?

The role will close for applications at 5pm on Friday 26th June.

Why work with us?

AIQ Group is a multi-product SaaS business, bringing together ExpenseIn and AccountsIQ, and recently ranked #477 in the Financial Times FT1000 list of Europe's fastest-growing companies in 2026.

As a forward-thinking and collaborative organisation, we combine drive, energy and ambition with a supportive, down-to-earth culture that enables people to do their best work. Our TEAM values (Together, Energy, Action, and Mindset) sit at the core of how we work and grow as a business.

Following a €60M investment in 2024, it's an exciting time to join the group as we continue to scale, enhance our products, and elevate the service we provide to our customers.

Some of our perks

28 days annual leave + bank holidays + your birthday off
Hybrid working from London or Dublin offices
Working from abroad - up to 6 weeks per calendar year
Private Health Insurance
5% Pension contribution
Life Assurance - 4 x Salary
Income Benefit
Wellbeing initiatives

By submitting your application, you agree that AccountsIQ Group may collect your personal data for recruiting, global organisation planning, and related purposes. AccountsIQ Group's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over AccountsIQ Group's use of your personal information.

Quick apply

Refine Your Search

recruiting specialist jobs in trethomas, cay

Customer Support Specialist

Stock Condition Specialist

Learning Support Assistant

Domestic Abuse Support Worker Immediate Start Temp Contract

Manager

Information Governance Manager

BI and Automation Specialist

Inventory Specialist

PBS Practitioner

Concierge Officer

Legal Helpline Advisor

Support Worker

Contract Coordinator

Legal Helpline Advisor

Senior Compliance Manager (12 month FTC)

Civils Operative

Bank Staff Nurse

Lead Debt & Capital Markets Analyst

Team Leader

Key Account Manager

I want to receive the latest job alerts for recruiting specialist in trethomas, cay

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