Service engineer Work, Jobs in Trethomas, Cay (with Salaries)

IT Support Engineer
CheckFire Ltd —Caerphilly
- Up to £35,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Profit sharing
Quick apply
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Electrical Installation Technician (Entry Level)
Yunex Traffic —Pontypridd
- Overtime
- No experience needed
- Communication skills
- Gym membership
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
1d
Installation Engineer
Yunex Traffic —Pontypridd
- Overtime
- No experience needed
- Communication skills
- Gym membership
Water SupplyEngineer
C.P. General Services Ltd t/a Dyno-Plumbing —Caerphilly
- From £32,000 a year
- Full-time
- Plumbing
- Power tools
- Welding
Quick apply
1d
Biomedical Technician - United Kingdom
IQVIA —Cardiff
- Part-time
- Engineering
- English
- Microsoft Office
Service Engineer
Laser Wire Solutions —Pontypridd
- £35,000 - £45,000 a year
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
- Free parking
- Life insurance
Quick apply
Platform Engineer
General Dynamics Mission Systems - United Kingdom —Blackwood
- £36,000 - £45,000 a year
- Full-time
- Hybrid work
- Military
- Driving
- Computer networking
Quick apply
Machine Engineer/Installer
Affordable Leisure UK Ltd —Pontypool
- £22,857.12 - £45,000.00 a year
- Full-time
- Engineering
- Maintenance
- Programmable logic controllers
Quick apply
14d
Site Service Engineer
Rubix —Cardiff
- Full-time
8h
Graduate Development Engineer
Senior Flexonics Crumlin —Blackwood
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Installations Engineer
Excelerate Technology —Saint Mellons
- £33,000 a year
- Full-time
- Driving
- Travel
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
7d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
9d
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
9d
Stress Engineers - All Levels
Safran —Cwmbran
- Full-time
- Project management
- Python
Trainee Fire Alarm Engineer
SCOTT FPS LTD —Barry
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Power tools
- Annual leave
Quick apply
9d
Assistant Area Engineer - West SWTRA
Neath Port Talbot County Borough Council —Neath Port Talbot
- £37,280 - £40,777 a year
- Full-time
- Employee assistance programme
14d
Apprentice Construction Plant Engineer
McHale Komatsu Ltd —Cardiff
- Full-time
Quick apply
VacancyTitle: Site Service Engineer
Rubix —Cardiff
- Full-time
1h

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IT Support Engineer

CheckFire Ltd
Caerphilly

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Free parking
Profit sharing
Additional leave
Company pension
Transport links
Referral programme
Sick pay
On-site parking

Qualifications

Jira
Azure
Microsoft Outlook
Windows
ITIL
IT support
Mobile device management
SharePoint
ServiceNow
Cybersecurity
Communication skills
Intune

Full job description

IT Support Engineer

Location: Bedwas, Caerphilly

Salary: up to £35,000

About us

With 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands.

The Role

The IT Service Desk Analyst is the first point of contact for all IT-related incidents, service requests, and queries across the MultiShield Group. You will deliver high-quality technical support, ensure rapid issue resolution, and play a key role in maintaining a stable, secure, and efficient technology environment. This role supports hardware, software, networks, business systems, and end-user services while contributing to ongoing improvements in IT service delivery.

What You’ll Do

First Line Support & Incident Management

Act as the initial point of contact for all IT support issues via phone, email, ticketing system, and in person.
Log, prioritise, and manage incidents and service requests using ITSM tools.
Troubleshoot and resolve hardware, software, and network issues efficiently.
Escalate more complex problems to second-line or specialist teams where required.

User Support & Customer Service

Provide outstanding customer service to all internal users across the Group.
Support employees with the setup, access, and use of business applications and tools.
Assist with user onboarding/offboarding, including accounts, devices, and permissions.
Produce and maintain end-user guides and knowledge-base articles.

Systems, Devices & Infrastructure Support

Prepare, configure, and deploy laptops, desktops, printers, mobile devices, and peripherals.
Support Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive.
Assist with network troubleshooting (WiFi issues, basic connectivity checks).
Maintain and update asset inventory records.

Security & Compliance

Ensure all systems and devices follow CheckFire’s IT security policies.
Support patching, antivirus, MFA, and general cybersecurity practices.
Identify and report potential security risks or suspicious activity.

Continuous Improvement

Identify recurring problems and recommend long-term solutions.
Contribute to process improvements within the IT Service Desk.
Support IT projects, system upgrades, and rollout activities as required.

What we’re looking for

Essential

Experience in a similar IT support/helpdesk or service-desk environment.
Strong knowledge of Windows operating systems and Microsoft 365.
Basic understanding of networks, user administration, and hardware troubleshooting.
Excellent communication and customer-service skills.
Ability to prioritise tasks in a fast-paced environment.

Desirable

Experience with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira).
Exposure to cloud environments (Azure AD, Intune, MDM).
Understanding of ITIL principles.
Knowledge of cybersecurity fundamentals.

Why You’ll Love Working for Us

Competitive pay package with profit share opportunity
Be part of a fast-paced, high-impact team delivering products that protect lives
Collaborative, supportive environment with strong team culture
Modern purpose-built office and warehouse, with free on-site parking
Work in a role where every day you make a difference for our customers

Pay: Up to £35,000.00 per year

Benefits:

Additional leave
Company pension
Free parking
On-site parking
Profit sharing
Referral programme
Sick pay
Transport links

Work Location: In person

Quick apply

Refine Your Search

service engineer jobs in trethomas, cay

IT Support Engineer

Technical Support Engineer

Electrical Installation Technician (Entry Level)

1st Line Engineer

Installation Engineer

Water SupplyEngineer

Biomedical Technician - United Kingdom

Service Engineer

Platform Engineer

Machine Engineer/Installer

Site Service Engineer

Graduate Development Engineer

Installations Engineer

Service Desk Advisor (First Line Helpdesk)

Field Service Technician / Engineer - Cardiff

Stress Engineers - All Levels

Trainee Fire Alarm Engineer

Assistant Area Engineer - West SWTRA

Apprentice Construction Plant Engineer

VacancyTitle: Site Service Engineer

I want to receive the latest job alerts for service engineer in trethomas, cay

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