policy advisor Work, Jobs in trimdon, dur (with Salaries)

Customer experience advisor
believe housing —Bishop Auckland
- £27,073 - £28,426 a year
- Hybrid work
- Annual leave
6d
Service Advisor (Siteworks)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
10d
Central SHE Advisor – Governance & Systems
BAE Systems —Sunderland
- £57,824 a year
- Business
3d
SHEQ Advisor
Buston and Maughan Ltd —Willington
- From £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
2d
Service Advisor (Billing & Payments Team)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
People & Culture Advisor (6-month FTC)
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
HR Casework Advisor
South Tyneside Council —South Tyneside
- £41,771 a year
- Full-time
- Hybrid work
5d
Learner Engagement Executive
Learning Curve Group —Durham
- £25,178.40 a year
- Full-time
- IT
- Annual leave
Vista Aftersales Advisor
Hays Travel —Sunderland
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Occupational Health Advisor
KP Snacks —Billingham
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee discount
Quick apply
Assessor in Built Environment
Middlesbrough College —Middlesbrough
- Up to £34,225 a year
- Call to connect
- Maths
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
ER Advisor
Balfour Beatty —Newcastle upon Tyne
- Hybrid work
- Project management
- Human resources
- Communication skills
- Annual leave
People and OD Advisor
QE Facilities —Washington
- £39,044 a year
- Full-time
5d
Power Platform Consultant
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
Personal Advisor - Leaving Care Service
Liverpool City Council —Parklands
- £31,022 - £35,412 a year
- Communication skills
- Employee assistance programme
4d
Customer Service Advisor
NECSWS —Hartlepool
- Full-time
- Microsoft Outlook
- Microsoft Office
- Travel
Quick apply
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Head of Democratic Services
Middlesbrough Council —Middlesbrough
- £61,106 - £65,498 a year
- Full-time
- Management
- Leadership
2d
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
11d
Employee Relations Advisor
Churchill Group —Gateshead
- Human resources
- In-person
- Employee discount
- Sick pay

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Customer experience advisor

believe housing -
Bishop Auckland

Apply Now

Job details

Fixed term contract
£27,073 - £28,426 a year
6 days ago

Benefits

Annual leave
Company pension

Full job description

closing date: Sunday 7 June 2026 salary: £27,073 – £28,426 per annum location: Bishop Auckland, Hybrid, Seaham

We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

Customer Experience Advisors will be responsible for providing first point of contact resolution to customers through all access channels for all enquiries and provide professional advice and assistance relating to the delivery of the organisation’s services.

You will be expected to be an effective member of the Customer Experience Team providing outstanding services direct to all customers in line with the vision and values of the organisation.

Your responsibilities will include:

Respond to all types of customer enquiries and resolve wherever possible without referring to another team or person, taking ownership of the enquiry and taking a proactive and positive approach ensuring the delivery of an outstanding customer experience
accurately complete all administration work in a timely manner and in accordance with policies and procedures
validate customer information and update appropriate I.T. systems and records as required in a timely manner
achieve personal KPI’s and effectively contribute to achievement of all team targets
be flexible and open to a changing environment and embrace training and support to overcome obstacles to make sure your customer receives brilliant service
contribute to the induction and training of new team members.

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £27,073 – £28,426 per annum and:

Up to 33 days annual leave, plus four volunteering days
a competitive pension scheme
access to our healthcare scheme
flexible working that supports your wellbeing
a positive, inclusive culture where growth and development are genuinely encouraged.

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

If you wish to find out more about this opportunity contact Gary Lormor, Customer Experience Manager at [email protected].

Closing date for applications is 11.59pm on Sunday, 7 June 2026
All applicants must go through our website.
Interviews to be confirmed

interested?

If you believe that you demonstrate our values and can bring something special to this role, then we are looking forward to hearing from you.

Apply Now

Refine Your Search

policy advisor jobs in trimdon, dur

Customer experience advisor

Service Advisor (Siteworks)

Central SHE Advisor – Governance & Systems

SHEQ Advisor

Service Advisor (Billing & Payments Team)

People & Culture Advisor (6-month FTC)

HR Casework Advisor

Learner Engagement Executive

Vista Aftersales Advisor

Occupational Health Advisor

Assessor in Built Environment

ER Advisor

People and OD Advisor

Power Platform Consultant

Personal Advisor - Leaving Care Service

Customer Service Advisor

Service Advisor - Toyota

Head of Democratic Services

Retail Sales Advisor - Gateshead

Employee Relations Advisor

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We’re on the lookout for two Customer Experience advisors to join the believe housing team, on a 12-month fixed term basis.

About the role

What’s on offer?

Apply now

interested?

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