User experience Work, Jobs in Trimdon, Dur (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
1d
Reviews Moderator
WOW Solutions —Durham
- £24,420.00 - £52,178.77 a year
- Part-time
- Bilingual
- Social media management
- English
- Store discount
- Language training provided
Quick apply
1st Line Support Engineer
IT Professional Services Ltd. —Chester-le-Street
- £24,420 - £28,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
7d
Qlikview Report Developer (Full Time)
Ramsdens Financial Ltd —Stockton-on-Tees
- Up to £13.65 an hour
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
3d
Junior Developer
Reeves Group Holdings —Newcastle upon Tyne
- £26,500 a year
- Full-time
- AWS
- Software development
- APIs
- Annual leave
Quick apply
9d
Discharge Flow Facilitator
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £25,760 - £27,476 a year
- Part-time
- Patient care
- Communication skills
- Annual leave
- Flexible schedule
8d
Brain Injury Support Worker (Part time)
Rebound Care and Support Ltd —Ferryhill
- £17 an hour
- Part-time
- In-person
- Annual leave
Quick apply
6d
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Dietetic Assistant Practitioner
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £28,392 - £31,157 a year
- Full-time
- Microsoft Outlook
- Patient care
- IT
6d
Lead User Researcher
Health Research Authority —Newcastle upon Tyne
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Travel
- AI
- Communication skills
8d
Admin Support
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £25,272 a year
- Full-time
- Patient care
- Communication skills
18h
Document Controller
Cavendish Northern Ltd —Billingham
- £41,337.92 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
5h
Service Colleague
ASDA —Ryhope
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Bishop Auckland
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7h
1st Line IT Support Technician
SJ Systems (North) Ltd —Darlington
- £12.86 - £13.63 an hour
- Full-time
- Software troubleshooting
- Windows
- In-person
- Work from home
Quick apply
3h
Work Experience Coordinator
Percy Hedley Foundation —Newcastle upon Tyne
- Full-time
- Annual leave
- Employee assistance programme
2h
Data Analyst (Junior / Graduate)
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- SQL
- Mentoring
Quick apply
3d
Principal Systems Analyst
Teesside University —Middlesbrough
- £36,636 - £42,254 a year
- Full-time
- Hybrid work
- SQL
- University
- JavaScript
- Employee discount
8d
Events Assistant
GLL —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Bar
- Customer service

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user experience jobs near trimdon, dur

1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour
1 day ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

user experience jobs in trimdon, dur

1st/2nd Line Support Analyst

Reviews Moderator

1st Line Support Engineer

Qlikview Report Developer (Full Time)

Junior Developer

Discharge Flow Facilitator

Brain Injury Support Worker (Part time)

Technical Support Specialist

Dietetic Assistant Practitioner

Lead User Researcher

Admin Support

Document Controller

IT Support Technician

Service Colleague

Team Administrator

1st Line IT Support Technician

Work Experience Coordinator

Data Analyst (Junior / Graduate)

Principal Systems Analyst

Events Assistant

I want to receive the latest job alerts for user experience in trimdon, dur

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