tour guide Work, Jobs in truro, con (with Salaries)

Hospitality Management
Skinner's Brewery // Goodh Brewing Co. —Truro
- £14 - £16 an hour
- Weekend availability
- Management
- Sales
- Customer service
Quick apply
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Donor Carer
NHS Blood and Transplant —Indian Queens
- £25,760 - £27,476 a year
- Overtime
- Hospitality
- Customer service
- Annual leave
- Employee assistance programme
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Gin School and Tour Guide
Tarquins Gin —Wadebridge
- £12.92 an hour
- Part-time
- Hospitality
- Public speaking
- Driving
- Employee assistance programme
- Employee discount
Quick apply

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Hospitality Management

Skinner's Brewery // Goodh Brewing Co.
Truro

Quick apply

Job details

Full-time
£14 - £16 an hour
8 days ago

Qualifications

Management
Sales
Customer service
Personal Licence
Leadership
Communication skills

Full job description

Key Responsibilities

Customer Experience

Greet and engage guests in a friendly, professional manner.
Guide customers through beer selections based on their preferences.
Conduct tastings and explain beer styles, flavor profiles, ingredients, and brewing methods.
Answer questions about the brewery, products, and events.

Beer Knowledge & Education

Maintain expert knowledge of all beers on tap and packaged offerings.
Educate guests on seasonal releases, limited editions, and food pairings.
Stay informed about industry trends, beer styles, and brewing techniques.
Assist with brewery tours and educational events when required.
Take care of all things cellar related. Inlcuding Casks and Kegs.

Sales & Service

Promote beer sales, merchandise, and special events.
Operate the point-of-sale (POS) system accurately.
Process transactions and maintain cash-handling procedures.
Support achievement of Tapyard sales goals.

Taproom Operations

Pour and serve beer according to company quality standards.
Monitor product quality and report any issues.
Maintain cleanliness and organization of the bar, tap lines, glassware, and guest areas.
Assist with opening, closing, stocking, and inventory tasks.

Compliance & Safety

Verify guest age and follow all licensing regulations.
Practice responsible alcohol service.
Follow health, safety, and sanitation procedures.

Qualifications

Strong passion for craft beer and brewing.
Previous hospitality, bar, retail, or customer service experience essential.
Knowledge of beer styles, ingredients, and brewing processes.
Excellent communication and interpersonal skills.
Ability to work evenings, weekends, and holidays.
Ability to stand for extended periods and lift kegs, cases, or supplies as needed.

Preferred Qualifications

Cicerone® Certified Beer Server or equivalent beer certification.
Experience working in a brewery taproom or craft beverage environment.
Event hosting or tour guide experience.
Personal License.

Key Skills

Beer expertise.
Customer engagement.
Sales and upselling.
Communication and storytelling.
Teamwork.
Attention to detail.
Responsible alcohol service.

Performance Indicators

Guest satisfaction scores and feedback.
Taproom sales performance.
Product knowledge proficiency.
Compliance with service and safety standards.
Contribution to a positive taproom atmosphere.

Pay: £14.00-£16.00 per hour

Work Location: In person

Quick apply

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