Customer experience supervisor Work, Jobs in Tulse Hill, Gtl (with Salaries)

Front of House Manager
Amplify Guest Services —London Bridge Station
- £43,260 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
Quick apply
5d
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
6d
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
2d
Customer Experience Team Member
ATG Entertainment Limited —London
- £14.27 an hour
- Weekend availability
- Hospitality
- Food service
2d
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Front of House Clinic Receptionist and/or Supervisor
D.Thomas Clinic —London
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- English
- Store discount
- Employee discount
Quick apply
5d
Retail Supervisor
Toolstation —London
- £14.31 an hour
- Full-time
- Employee discount
5d
Retail Assistant
Legends Global (Europe) —London
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
1d
Full Time Supervisor, Amina Muaddi Boutique, Harrods
Kurt Geiger —London
- Full-time
- Sales
- Customer service
- Employee discount
Quick apply
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Part Time Supervisor (1yr FTC)
The Dune Group —London
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Quick apply
9d
Reception Supervisor - New Opening - Mayfair
The Shepherd Mayfair —London
- £32,000 a year
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
12d
Retail Supervisor (20 hrs)
Deichmann —London
- Up to £14.21 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Front Desk - Guest Experience Supervisor
Marriott International, Inc —London
- Full-time
- Hospitality
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
11d
Sales - Supervisor
New Look —Bromley
- Part-time
- Microsoft Word
- Communication skills
Hotel Reception Supervisor
The Clermont —London
- £14.66 an hour
- Full-time
- Hotel
- Employee discount
- Referral programme
Quick apply
Supervisor
Canary Wharf —London
- £17.50 an hour
- Part-time
- Hospitality
- Food service
- Employee assistance programme
- Employee discount
Quick apply
5d
Stocktaker - London
nGeneration —London
- £29,500 - £31,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Theatre Usher for Hadestown at the Lyric Theatre
Nimax Theatres —London
- £12.86 an hour
- Weekend availability
- Hospitality
Quick apply
15h
Assistant Manager
London Bridge Rooftop —London
- £16.50 an hour
- Full-time
- Hospitality
- Bar
- Customer service
Quick apply

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Front of House Manager

Amplify Guest Services -
London Bridge Station

Quick apply

Job details

Full-time | Fixed term contract
£43,260 a year
5 days ago

Benefits

Private medical insurance

Qualifications

Management
Administrative experience
Supervising experience
Clerical experience
Office experience

Full job description

A Front of House Manager is someone who:

Provides leadership and direction to the Supervisor and Reception Team within a prestigious, high-profile corporate headquarters.
Is responsible for creating a customer service-focused environment that delivers the highest level of care and personalised service to employees, visitors, clients, and key stakeholders.
Creates and nurtures a culture of excellence that supports Amplify’s vision and behaviours for the development of our business.
Is adaptable, open-minded, and flexible, with the ability to think innovatively to ensure our services remain market-leading.
Is confident leading development projects that support continuous improvement and service excellence.

Day-to-Day Responsibilities

Reception Services

Work in partnership with Building Services and service partners to ensure all meetings and events are coordinated effectively and all teams are prepared to deliver an exceptional experience.
Build highly trusted relationships with employees, clients, and visitors, ensuring proactive engagement, active listening, and responsive service delivery.
Ensure client satisfaction is consistently achieved by making informed decisions, responding effectively to challenges or complaints, and taking ownership through to resolution while keeping the Operations Manager informed.
Ensure your teams remain security-conscious, working in line with established procedures and maintaining strong relationships with security personnel.
Take ownership of reception technology, ensuring it is fit for purpose and provides accurate reporting to support the ongoing development of guest services strategies.
Continuously review processes and recommend improvements to ensure services evolve in line with changing business needs and industry best practice.

Financial Management

Adhere to annual budgets and plan activities within agreed financial parameters.
Provide accurate and timely financial information to the Operations Manager.
Support the timely processing of client invoices in line with contractual payment terms.

People Management

Lead with a positive, caring, enthusiastic, and engaging approach, fostering a culture of excellence and continuous feedback.
Recognise and reward exceptional performance to maintain an engaged and motivated team.
Delegate effectively to encourage development, ownership, and accountability while building strong relationships across Facilities, Security, and Catering teams.
Ensure compliance with all company policies and procedures, including HR, Learning & Development, Operations, and Health & Safety.
Assess performance and develop annual training plans, coaching and mentoring team members to achieve their full potential.
Oversee recruitment activities and support employees throughout their probation period.
Maintain conduct, discipline, and performance standards, addressing issues promptly in accordance with company procedures.

Personal Drive and Development

Take responsibility for your own professional development, attending training and development opportunities as identified.
Effectively manage your time and focus on activities that deliver the greatest value to the business and client experience.

What We Offer

Learning and development opportunities, including leadership training
25 days holiday + Bank Holidays (pro rata)
Bupa Health cover
YuLife wellbeing benefits

Diversity & Inclusion at Amplify

At Amplify, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We believe diversity strengthens our team, fuels creativity, and drives better outcomes for our clients. We welcome applications from people of all backgrounds, experiences, and perspectives, and we are dedicated to creating equal opportunities for all.

If you’re ready to lead a team, deliver exceptional experiences, take accountability, and be part of a crew that pushes for outstanding every day, we’d love to hear from you.

Apply today and join our Amplify Team.

Pay: £43,260.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience supervisor jobs in tulse hill, gtl

Front of House Manager

Front Desk Guest Service Associate

Control Centre Duty Manager

Customer Experience Team Member

Customer Service Supervisor - Bank

Front of House Clinic Receptionist and/or Supervisor

Retail Supervisor

Retail Assistant

Full Time Supervisor, Amina Muaddi Boutique, Harrods

Office Workflow Co-ordinator

Part Time Supervisor (1yr FTC)

Reception Supervisor - New Opening - Mayfair

Retail Supervisor (20 hrs)

Front Desk - Guest Experience Supervisor

Sales - Supervisor

Hotel Reception Supervisor

Supervisor

Stocktaker - London

Theatre Usher for Hadestown at the Lyric Theatre

Assistant Manager

I want to receive the latest job alerts for customer experience supervisor in tulse hill, gtl

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