Hotel & accommodations guest services staff Work, Jobs in Twickenham, Gtl (with Salaries)

Guest Service Team Member - Days & Nights
Holiday Inn - London Brentford Lock —London
- £13.44 an hour
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
3d
Night Guest Service Assistant
Holiday Inn Express Park Royal —London
- £13.10 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Hotel Team Member - Part Time
Travelodge —Kingston upon Thames
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
4d
Hotel Team Member
Travelodge —Kingston upon Thames
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Quick apply
Hotel Receptionist
The Petersham Hotel —Richmond
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
Hotel Night Receptionist
Hampton by Hilton London Ealing —London
- £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Bar
Quick apply
5d
Night Concierge
Covent Garden Hotel - Concierge —London
- £14.50 - £15.50 an hour
- Full-time
- Hospitality
- Bar
- Cooking
- Language training provided
- Employee discount
Quick apply
Night Reception Team Member - Part Time
Travelodge —London
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
3d
Reception Team Member - Part Time
Travelodge —London
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
2d
Guest Service Agent - Part-time
Hilton —Croydon
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
3d
Gatwick - Night Reception Team Member - Part Time
Travelodge —Horley
- £14.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
14d
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Guest Service Associate
Courtyard by Marriott Heathrow airport —Hayes
- £26,437 a year
- Weekend availability
- Customer service
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
8d
Day Concierge - Luxury residential
POD Management Ltd —London
- £33,000 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Night Porter
Park Hotel —Teddington
- £13.50 an hour
- Part-time
- Hotel
- Restaurant
- Communication skills
- Employee discount
Quick apply
7d
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance

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Guest Service Team Member - Days & Nights

Holiday Inn - London Brentford Lock -
London

Apply Now

Job details

Part-time
£13.44 an hour
3 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

REST
Communication skills

Full job description

Description

Picture this: the doors open, and you’re the first friendly face our night guests see. You welcome them with warmth, check them in smoothly, and before long they’re feeling right at home. Later, you might be recommending your favourite local spot, helping a couple discover a hidden gem, or making sure a weary traveller has everything they need for a good night’s sleep. Every shift is unique, new guests, new stories, new chances to make someone’s stay special. As a Night Guest Service Team Member, you’re more than part of the team - you’re part of the memories our guests will take with them long after they leave.

Key Responsibilities

As the friendly face of the hotel at night, you’ll play a key role in making sure our guests feel comfortable, cared for, and safe. Here’s what you’ll bring to the role:

A warm, approachable personality that helps guests feel at ease the moment they arrive.
Confidence in handling late check-ins, guest requests, and those unexpected “night-time” moments with calm and professionalism.
Great communication skills, with a knack for sharing local tips and hotel know-how to make each stay extra special.
Flexibility to support across departments when needed, whether that’s helping with light cleaning, preparing simple food & drink, or liaising with housekeeping.
A strong sense of responsibility, keeping things running smoothly and ensuring guests enjoy a safe and restful night.

What makes you Splendid?

We live by our values – and we’d love you to bring them to life every day:

Open - You’re friendly, approachable, and make guests feel instantly at ease, even in the late-night hours.
Nimble - You adapt quickly, handling late check-ins, unexpected requests, and supporting colleagues across departments with ease.
Brilliant - You take pride in the little details that make a guest’s stay special, delivering service with care and attention.
Honest - You’re reliable, trustworthy, and someone guests and teammates can count on throughout the night.

Bring your spark and care - we’ll support your growth.

Benefits

When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:

Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
Life Assurance - peace of mind for you and your loved ones.
Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
Pension - auto enrolment into the company pension scheme.
Learning & Development - opportunities available to progress your skills and career.

About Holiday Inn - London Brentford Lock

The Holiday Inn Brentford Lock nestled overlooking the scenic waterways of the Grand Union Canal. This four-star hotel is located in west London and has been created for comfort and style and offers a warm and welcoming service to all guests. The hotel has 6 modern meeting rooms and 134 en-suite bedrooms; it is the first in Europe to have a revolutionary open lobby concept. With good transports link, the hotel can be easily accessed by public transport. Brentford train station is about 10 minutes' walk to the hotel. Our employees have been playing a tremendous part in the hotel and our team success, from our employee engagement being above 89%.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in twickenham, gtl

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