Line support analyst Work, Jobs in Twyford, Brk (with Salaries)

1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
1st Line Support Analyst
FluidOne —Camberley
- £25,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Data & Reporting Analyst
Powerforce —Winnersh
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Leadership
- Annual leave
- Employee discount
Data Analyst (Part-Time – 1 Day Per Week)
Upham Inns Support Centre (Home Counties) —Berkhamsted
- Part-time
- Hospitality
- Microsoft Excel
- Hotel
Quick apply
2d
VodafoneThree - Service Desk Analyst
Vodafone —Farnborough
- 12 hour shift
- Customer service
- Analysis skills
- Communication skills
- Employee discount
10d
VodafoneThree - SOC Analyst
Vodafone —Farnborough
- Full-time
- IT
- In-person
- Employee discount
11d
EPR Business Change Analyst
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £39,959 - £48,117 a year
- Full-time
- Annual leave
10d
Data Analyst Apprenticeship
K10 Apprenticeships —Reading
- £13.15 an hour
- 8 hour shift
- Data analysis skills
- SQL
- Communication skills
Quick apply
Customer Success Analyst
HM Revenue and Customs —Reading
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- English
- Analysis skills
- Presentation skills
- Work from home
- Flexible schedule
9d
Assistant Finance Planning and Strategy Analyst
University of Reading —Reading
- £36,636 - £46,049 a year
- Full-time
- Microsoft Excel
- IT
9d
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Planning and Strategy Data Analyst
University of Reading —Reading
- £36,636 - £46,049 a year
- Full-time
- Hybrid work
- SQL
- University
- No degree
13d
Travel Programme Support Analyst - Fixed-Term Contract
Reckitt —Slough
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
6d
Technical Business Analyst
RWS Group —Maidenhead
- Full-time
- Computer Science
- SQL
- Bachelor's degree
11d
Travel & Expense Programme Support Analyst - Fixed-Term Contract
Reckitt —Slough
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
6d
Apprentice IT Service Desk Support Technician
SNG (Sovereign Network Group) —Basingstoke
- £15,680 a year
- Full-time
- Customer service
- Computer networking
- IT

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1st Line support Analyst

Apcoa -
Uxbridge

Quick apply

Job details

Full-time
Up to £26,000 a year

Benefits

Company pension
Employee discount

Qualifications

Windows
IT support
Computer networking
SharePoint
IT
Account management
Communication skills
Active Directory

Full job description

The Role

IT 1st Line Support Analyst

Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum

Are you starting out in IT or looking to build hands-on experience in a busy service desk environment? Do you enjoy helping people, learning new technologies, and developing your technical skills on the job?

We’re looking for an IT 1st Line Support Analyst to join our service desk team based in Uxbridge. This role is ideal for someone early in their IT career who wants structured exposure to real-world systems, users, and support processes.

The role

As part of the service desk, you’ll be the first point of contact for IT queries from internal and external users. You’ll log and resolve common technical issues, escalate more complex problems when needed, and provide a friendly, professional support experience.

This is an onsite role, working 5 days out of 7 on a rota basis, with shifts between 6:00am and 11:00pm (8.5-hour shifts).

What you’ll do

Provide first line IT support via phone, email, and a ticketing system.
Log, prioritise, and resolve IT incidents and service requests.
Support users with day-to-day IT issues (password resets, account access, and basic troubleshooting).
Assist with Active Directory user administration (accounts, passwords, groups).
Support Windows 10/11, Microsoft 365, Exchange, and SharePoint environments.
Troubleshoot basic hardware issues with laptops, desktops, and peripherals.
Help manage IT assets and stock, including issuing, replacing, and tracking equipment.
Liaise with suppliers and third-party support teams for repairs and escalations.
Assist with project work and new site setups, following clear processes and guidance.
Image and deploy devices using Acronis or similar tools.
Deliver a positive customer experience while working to SLAs.

What you’ll bring

Some experience in an IT support, service desk, or technical support role (including internships, placements, or apprenticeships).
A genuine interest in IT and eagerness to learn and develop technical skills.
Basic understanding of Windows operating systems and Microsoft applications.
Awareness of Active Directory and user account management.
Basic knowledge of networking concepts (such as connectivity and troubleshooting).
Strong communication skills and a customer-focused approach.
Good organisation skills and the ability to follow processes.
A proactive attitude and willingness to ask questions and take ownership.

What’s on offer

Up to £26,000 per annum, depending on experience.
25 days holiday + 8 bank holidays.
Pension scheme and employee discount programme.
Company Pension.
Training, mentoring, and clear development opportunities within IT.
A supportive team environment where learning is encouraged.

Ready to start or grow your IT career?
Apply now and one of our team will be in touch.

Quick apply

Refine Your Search

line support analyst jobs in twyford, brk

1st Line support Analyst

1st Line Support Analyst

2nd Line Support Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Service Desk Analyst

Application Support Analyst

Data & Reporting Analyst

Data Analyst (Part-Time – 1 Day Per Week)

VodafoneThree - Service Desk Analyst

VodafoneThree - SOC Analyst

EPR Business Change Analyst

Data Analyst Apprenticeship

Customer Success Analyst

Assistant Finance Planning and Strategy Analyst

Tech Support Analyst

Planning and Strategy Data Analyst

Travel Programme Support Analyst - Fixed-Term Contract

Technical Business Analyst

Travel & Expense Programme Support Analyst - Fixed-Term Contract

Apprentice IT Service Desk Support Technician

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